Geo. Brown. BUS 4017 Project Management H.R - Week 2

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Geo. Brown. BUS 4017 Project Management
H.R - Week 2
Maintain EquilibriumControl the scope

• Instructor Fred Pentney

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Review last week

• Instructors commitment to class
• The movie highlights
• Project definition
• Project life cycle, benefits
• Industry acceptance of PM then embracing it

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Project samples-movie, note and discuss

• List terms used in the movie
• Note the five parts of the project in the various
  projects. Use handout 1
• Note references to the art and science of P.M.
  Give examples in discussion
• Note the benefits of project management.
• Are you sold yet? Will it work for you?

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Project success definition 1-6
Need to maintain equilibrium.1,2,3

• On time
• On budget
• High quality-functionality and performance
• Satisfy customers
• Satisfy your management
• Satisfy the team members.
• Reference Gido and Clements. Ch 1 p. 13 and
  16

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Project success - action plan

• Goals- get agreement from Cust., team, mgt.on
  project objectives
• Develop Plan indicating path and responsibilities
• (Plan the work, work the plan)
• 3. Effective ongoing communication
• 4. Control scope to baseline
• 5. Get ongoing management support
• References Gido and Clements, Ch 1. P. 12

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Phase one - needs

• Recognition of a need/s
• A problem magnitude and impact?
• Or an opportunity- cost benefit
• Gather quantitative and qualitative info. P. 27
• Set criteria
• List assumptions
• Gather data

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Project cycle-formal and informal
Phases Initiate Define Plan Execute Close
Formal, corporate R.F.P. Proposal/ contract Rigid control Formal Acceptance
Semi formal, oral Needs I.D. Suggestions , time, quality ball park Effort to control Satisfaction, met customer objectives
Casual - oral Discuss/ Napkin notes Rough plan Loose control Give references afterwards

Environment
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Project selection issues?

• Does project fit our personal or company
  strategy? Long term or short term?
• Why are we doing this project? Power, profit,
  prestige, competition, operating necessary?
• Relationship with/to other projects impact?
• Too big or small or too many?
• Clients expectations? Can we meet them? Scope.
  Cost, timelines, budget, quality?
• Gido and Clements. Ch. 2, p 27 -29

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Formal selection process cont.

• Define Write the some or all specifications for
  the project. We will examine details next week.
• Request proposals for the project R.F.P.
• Includes your specification and invites input.
• Plan. Receive the proposals. Compare to your
  requirements. Use a selection method.
• Notify successful person/company. Draw up a
  contract or and a Charter (confirmation).
• ReferenceGido and Clements Ch. 1 p.8-9 Ch2. P.
  29-38 (31)

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Decision making using a matrix- use hand out
provided in class.

• Decide on your criteria.
• Weight them by of importance
• Rank or set the range (upper and lower limits) of
  the for each of the criteria
• Compare the proposals to your criteria and range
  and calculate a score
• Choose the best project proposal
• Reference F. Pentney-handout. Gido and
  Clements. Ch.2 p 37 CSF. Ch. 3 p 61
• We will use the handout next week in class as an
  exercise.

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Cases from the text

• Class discussion re ID needs
• Food bank decision from P. 21
• E-commerce for a small Supermarket. P. 22
• Verizon. P. 26 R.F.P. methods
• National Security agency. P. 34.
• Check out the companies that R.F.P.d
• Mid sized pharmaceutical company. P. 39
• Make up an R.F.P. for the house/car/computer of
  your dreams

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Influences on the project success

• Project manager abilities and personality
• Type of organization
• Other stakeholders ( a stakeholder is any person
  who can influence the outcome of the project).

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Project manager-

• Expert in project management
• Very knowledgeable in business management
• Has good technical understanding- but not
  necessarily expertise of the industry or
  project. Recruits people who have the expertise.
• Strong leadership qualities. Good people
  skills.Verzuh. P. 30
• P.M. main functions-defines, plans and controls
• Note does not Execute the project but manages
  the entire project cycle
• Verzuh. P. 15-17

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Types of organization

• Function driven
• Matrix
• Project oriented.
• Program driven-related projects
• Product oriented
• Dont confuse projects with operations!

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Stakeholders

• 5 different roles (can play one or more).
• Customer-the person/party who pays/uses
• Sponsor-ultimately responsible/can influence
• Project Manager-who leads and manages
• Project team-internal and contractors
• Functional management
• Lets role play a meeting with various
  stakeholders pick a project from the list

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Questions you could answer

• List benefits of using P.M., for personal and
  business?
• Understand the difference between an R.F.P., a
  proposal, a project and project management
• Your experience on projects-what went
  right/wrong.
• Successful projects what are the common
  characteristics 3 science, 3 art.
• What are the five steps to achieve above success.
• Could you identify the types of stakeholder on a
  project?

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Out of class assignments

• Visit publishers web site and P.M sites
• www.towson.edu/clements
• Form groups of 5. Find some web sites on project
  management. Be prepared to present to class. One
  person per phase of project.
• Keep adding to your Terms/Definitions list ready
  for quizzes and Mid Term test.