THE NEW WORLD OF POLICE ACCOUNTABILITY

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THE NEW WORLD OFPOLICE ACCOUNTABILITY
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CONVERGENCEofINTERNAL andEXTERNAL
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CONSENSUS ON BEST PRACTICES
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The Political ContextGOOD NEWS AND BAD
NEWSIn Policing
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THE BAD NEWS LAPD RAMPART SCANDAL NYC
DIALLO SHOOTING LOUIMA ASSAULT CINCINNATI
RIOTS
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THE GOOD NEWS PROGRESS IN ACCOUNTABILITY
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September 11, 2001 Everything has
changed But old problems remain
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BEST PRACTICES USE OF FORCE
REPORTING OPEN COMPLAINT SYSTEM EARLY
WARNING SYSTEM TRAFFIC STOP DATA COLLECTION
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COMMON FEATURES SYSTEMATIC DATA
ANALYSIS OF PATTERNS PROBLEM
IDENTIFICATION INTERVENTION - ACTION
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SIMILAR TO COMPSTAT PROBLEM-ORIENTED
POLICING
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USE OF FORCE REPORTING Comprehensive Definition
of Force Mandatory Reports Automatic
Review Thorough Investigations Proper
Discipline
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EARLY WARNING SYSTEM SELECTION
CRITERIA INTERVENTION FOLLOW-UP
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PURPOSE OF SYSTEM HELPING OFFICERS NOT
DISCIPLINE
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SELECTION CRITERIA Use of Force
Reports Citizen Complaints Civil
Litigation Resisting Arrest Charges Late for
Duty Other
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COMMAND REVIEW OF DATA ANALYSIS OF
CONTEXT ASSIGNMENT SPECIAL CIRCUMSTANCES DISCRE
TIONARY SELECTION
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THE WRONG WAY ONLY CITIZEN COMPLAINTS MANDATO
RY SELECTION E.G., 3 COMPLAINTS IN 3 MONTHS
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INTERVENTION INFORMAL NEED TO TRAIN
SGTS. NEED TO HAVE OPTIONS
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FOLLOW UP SELECT TIME PERIOD CLEAR
EXPECTATIONS RESPONSE TO FAILURE
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CITIZEN COMPLAINT PROCEDURE OPEN AND
ACCESSIBLE PROACTIVE ROLE MORE THAN JUST
INVESTIGATING COMPLAINTS
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COMMUNITY OUTREACH NEIGHBORHOOD
MEETINGS INFORMATIONAL MATERIALS ALL
APPROPRIATE LANGUAGES
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ENSURING QUALITY INVESTIGATIONS TRAINING FOR
INVESTIGATORS INVESTIGATION MANUAL TIME LINES
FOR COMPLETION CRITERIA FOR DISPOSITIONS FEEDBAC
K TO COMPLAINANTS AND OFFICERS
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POLICY REVIEW PREVENTIVE ROLE ANALYSIS OF
COMPLAINTS IDENTIFY POLICY NEEDS RECOMMENDATIO
NS TO CHIEF
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CUSTOMER SATISFACTION SURVEY BOTH
COMPLAINANTS AND OFFICERS
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