Provista Overview: The Coalition for College Cost Savings

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Provista Overview The Coalition for College
Cost Savings
Paul Frazier, Director of Sales Michael Schwalm,
Director of Sales Matt Fallin, Director of
Sales July 17, 2008
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Agenda/Discussion Topics

• Who is Provista?
• How Can Provista Serve You?
• Our Programs
• Customer Support and Online Tools
• Next Steps
• QA

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Webinar Overview

• Provista is excited to offer The Coalition for
  College Cost Savings

• National / Local Commitments Pricing
• Competitive bid process
• Devoted resources
• Issue resolution
• A focused portfolio team
• Customer business reviews

• Power of group purchasing 33Billion
• Over 900 manufacturer agreements
• Provide support coordination
• Program reporting and monitoring
• Supplier audits (distribution and manufacturer)
• Maintain integrity of existing relationships

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Who is Provista?
Provista is a multi-industry group purchasing
(GPO) and business solutions organization
dedicated to lowering and controlling supply
costs for over 12,000 customers Through
Novation, the industry leading contracting
services company, Provista provides customers
with the most competitive, extensive portfolio
available
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Who is Provista?
Relationships

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Who is Provista?
Provistas Core Services

• Group Purchasing Services
• Contracting services
• Implementation and utilization services
• Business Services
• Focus on core competencies
• Access the latest expertise and technologies
• Minimize customer risk

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Who is Provista?
Membership
Sales

• 1996 - 833
• 1997 - 2,473
• 1998 - 3,501
• 1999 - 4,600
• 2000 - 5,200
• 2001 - 5,900
• 2002 - 6,200
• 2003 - 8,811
• 2004 - 9,637
• 2005 - 9,070
• 2006 - 9,974
• YTD - 12,041

• 1996 - 39K
• 1997 - 440K
• 1998 - 628M
• 1999 - 966M
• 2000 - 1.4B
• 2001 - 1.7B
• 2002 - 2.1B
• 2003 - 2.2B
• 2004 - 2.25B
• 2005 - 2.5B
• 2006 - 3.0B
• 2007 - 3.4B

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Who is Provista?
Provista has over 12,000 Customers (Below are a
few of our higher education members.)

• Yale University
• Duke University
• Baylor University
• University of Oklahoma
• University of Texas
• Texas Tech University
  
• Georgia Southern University
• University of Southern California
• Villanova University
• Southern Methodist University
• Texas Christian University

Private / Independent Association
Membership State Associations - 12
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How Provista Can Serve You
How Provista Measures Up Against Competition
Multi-regional, limited national
National
Scale
Local, state, niche
Combination negotiated public
Public, Competitive Bid
Bid Process
Negotiated
Compatible segments only
Specialization
Sole-segment
Multi-segment
Moderate specialization (task forces)
Segment Commitment
Dedicated focus
No specialization
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How Provista Can Serve You
Contracting Philosophy

• Contract participation is voluntary
• Value through commitment
• Product specific contracts
• Single-source and multi-source contracts
• Manage distribution costs separate from product
  costs
• Private label strategy NOVAPLUS
• Competitive bid process (managed by Novation)

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Our Programs
Program Areas

• Business and Office Products
• Building Services and Maintenance Repair
  Operation (MRO)
• Furniture
• Service Agreements
• Dining Services Program
• Medical and Student Health
• Laboratory Program

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Our Programs
Business and Office Products

• Wireless Telecommunications
• Sprint PCS 23 discount
• NEXTEL 13 discount
• Document Management Solutions
• Ricoh Americas Copiers formerly Lanier
• Office Products
• OfficeMax and Corporate Express
• Shipping
• FedEx and DHL
• Batteries
• Duracell
• Custom Printing and Forms
• The Relizon Company

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Our Programs
Building Services / Maintenance Repair Operation

• Laundry Chemicals, Bleaches and Specialty
  Cleaners
• Ecolab, Xpedx Network Services 3M Johnson
  Diversey Dial Medline and U.N.X.
• Paper Products (Paper Towel, Tissue and wipes)
• Kimberly-Clark and Georgia Pacific
• HVAC / Chillers
• Carrier Corporation
• Building Maintenance (Filters, Bulbs, Parts and
  Service)
• GRAINGER and SEXAUER

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Our Programs
Furniture Agreements

• Herman Miller (Modular Casework, Office and
  Medical, Sleep Chairs and Lounges)
• Steelcase (Dining/Cafeteria Seating, Office,
  Modular Case and Workstations)
• Corporate Express Business Interiors (Multiple
  Manufacturers Allsteel, Hon and Gunlocke)
• Haworth (Modular Case Goods, Tables and Task
  Seating)
• Kimball (Systems Furniture and Office and Lounge
  Seating)
• Teknion (Office Systems, Cafeteria and lounge
  seating)
• Kruger / KI (Record Management Solutions and
  Seating)
• Durfold (Sleeper Chairs, Sofas and Lounge
  Seating)
• Neutral Posture (Ergonomic Seating and Chairs for
  Office)

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Our Programs
Service Agreements

• Elevator and Escalator Service
• Kone
• Relocation Services
• Allied Transfer and Storage
• Staffing Permanent and Temporary
• Spherion Atlantic Enterprises (Clerical and
  General Administrative)
• Document Management, Mailroom and Print Services
• IKON Office Solutions
• IT Staffing
• K-Force

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Our Programs
Dining Services Program

• Agreements are with Manufacturers
• Sole-Source Distribution Agreement
• US Foodservice
• Market competitive mark-up schedule
• Volume incentives
• Benchmarking services
• Wide variety of products and services ensure
  competitiveness

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Our Programs
Medical and Student Health (Pharmaceuticals)

• More than 11,000 line items
• NOVAPLUS
• More than 180 line items and up to
  60 savings
• Distribution
• Multi-source award allows for choice
• Items include
• Antibiotics Birth Control Ointments Vaccines
  Needles and Syringes
• Maintenance medications are available for
  disorders such as diabetes, allergies and asthma.
  

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Our Programs
Medical and Student Health (Medical Supplies)

• Comprehensive program covering over one million
  line items from almost 800 manufacturers
• Tiered pricing rewards volume and
  commitment
• NOVAPLUS
• Distribution
• Commonly Used Items Include
• Latex Exam Gloves Hot Cold Packs Linen
  Splints Braces Lab Equipment/Supplies
  Compression Devices Hand Sanitizers Bandages
  and Tapes

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Our Programs
Medical and Student Health (Athletic Supplies)

• Sanitizers
• Laundry Supplies / Equipment
• Anti-Fungal Agents
• Ointments and Barrier Creams
• Ice Packs
• Ankle Braces and Sprain-Kits
• Gauze and Medical Tapes

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Secure Website and Customer Support
Provista Customer Web site www.provistaco.com

• Secure site for customers
• A centralized, consolidated online location
  housing a wealth of informational and value-added
  items
• Contracted product information and support
• Publications
• Contract management tools
• Contract Catalog (contracted products and
  services)
• Forms Manager and Bid Calendar

Customer Support

• Differentiates Provista supply cost management
  through the delivery of value beyond price
• Respond to customer requests in a timely manner
• Toll-free customer support number 888/538-4662 or
  email ProvistaCustService_at_Provistaco.com

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Next Step / Implementation

• Welcome Packet Distribution
• Logon ID and Password Setup
• Campus Site Visit
• PROVISTA Secure website orientation
• Program Implementation (Rapid Deployment
  Agreements)
• Batteries (Duracell)
• Food Service Chemicals (Johnson Diversey and
  Ecolab)
• Hand Hygiene Products (Ecolab Medline Dial and
  Gojo)
• Housekeeping Products (Xpedx Network Services
  and Afflink)
• Laundry Chemicals (Ecolab and U.N.X.)
• Maintenance and Repair Operation (Grainger and
  Sexauer)
• Office Products (OfficeMax and Corporate Express)
• Paper Products (Georgia Pacific and Kimberly
  Clark)
• Shipping / Delivery Services (DHL and FedEx)
• Wireless Communications (Sprint PCS and NEXTEL)
• Follow-up Visit 30 days

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Implementation Process
Step 1
Step 2
Step 3
Step 4
Signed PA
Complete Enrollment Form
Obtain Online Logon ID
Schedule Site-Visit
Customer Membership
DOS/AE
DOS/AE
DOS/AE
Step 6
Step 7
Step 5
Maintenance
Quarterly Review of Sales and Exploring New
Opportunities
Site-Visit Follow-Up
Increased Penetration
Implementation RDP (On Site)
DOS/AE
DOS/AE
DOS/AE
DOS / AE Analytics (QBR)
DOS / AE is ultimately responsible to ensure ALL
areas of the Implementation Process are Complete.
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• Thank you for your interest in Provista

• Paul Frazier, Director of Sales
• 859.625.0020
• pfrazier_at_provistaco.com

• Matt Fallin, Director of Sales
• 317.582.0093
• mfallin_at_provistaco.com

• Michael Schwalm, Director of Sales
• 717.763.7266
• mschwalm_at_provistaco.com

• Visit our Web site at
• www.provistaco.com