The Education of DTI Documents

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The Education of Documentsat the DTI
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The Situation

• 140 forms Word, JetForms, Excel, paper
• in the middle of a 15-year PFI relationship
• technology centralisation programme
• desktop refresh Acrobat 6 ? Reader 7
• pre-existing enterprise applications

early 2005
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Private Finance Initiative
A private sector partner invests in assets and
facilities from which it then provides services
over the long term to the public sector.
The risk of delivering new facilities and
services over the long term passes to the
contractor.

• technology assets transferred in late 1998
• new assets to be funded via service charge
• enforced project management

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ELGAR

• a vehicle to meet Prime Ministers target for
  electronically enabling key services by 2005
  
• covers desktops, servers, networkand services,
  applications
  
• operational management of the infrastructure is
  also bound up

EL ectronic G overnment through A dministrative
R e-engineering
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Objectives

• consolidate to a standard eform technology
• internalised form creation and management
• reduce the number of forms
• accessibility
• enforced branding
• prepare for the future(single-keying, digital
  certification, etc.)

Convert dumb forms intointelligent documents.
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Parameters

• disassociate forms from the infrastructure
• drive marginal cost of a new form to zero
• support drive to single-keying
• establish a foundation for self service
• re-use of expensive customisations

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Tailoring the Solution

• adopt as little or as much of Adobesarchitecture
  as we choose
  
• use as much of the PFI as we have to
• then use staff where we can
• and then competition where we cant
• build a direct relationship with Adobe(and other
  product vendors)

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General Approach

• technology re-introduction (after 4½ years)
• training for the internal DTI team
• commissioning of Adobe server
• installation of Adobe (XML) plumbing
• rolling release of upgraded/new forms

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6 Months Later

• Adobe server products in place
• initial XML plumbing installed working
• a dozen intelligent documents
• were leveraging the PFI to better effect

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Introducing

• Carol

• Claire

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Forms by Carol Claire
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Cost Profiles by Form Producer
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To Be Fair

• ? our customers are internal? we can make some
  mistakes? forms dont have to be pixel-perfect
  
• our deadlines are our own
• we choose the order of form conversions
• the PFI has to bear overheads that we dont

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The Toolbox

• Adobe Reader
• Acrobat Pro( Designer 6)
• LiveCycle Forms
• Adobe Univers
• Creative Suite
• Reader Extensions

• some plumbing

XML
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Impressions

• it was the right approach
• library of re-usable objects
• implementation costs were on target
• marginal costs are appealing
• timing was fortunate
• utility is more relevant than products

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Department of Trade and Industry

• Patrick Cooperpatrick.cooper_at_dti.gsi.gov.uk

• Applications Data Services
• Information and Workplace Services

Questions?
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