Performance

1
Performance a question of control or freedom?
2
Purpose

• Explore the concept of performance leadership to
  enable high performance in organisations
• Share the BGS journey
• Have a conversation
• Provoke your thinking

3
(No Transcript)
4
The BGS challenge

• Successful
• But not growing as much as Board and investors
  want
• 2007 expectations
• Our heritage
• Our approach

5
Performance management

• a process which contributes to the effective
  management of individuals and teams in order to
  achieve high levels of organisational
  performance
• Armstrong and Baron (2004) Managing performance
  performance management in action. Chartered
  Institute of Personnel and Development

6
Performance management an alternative view
7
Building A High Performing Organisation
8
Push and Pull approach to leadership
PUSH Autocrat
Tells
Sells
Test
Consults
Co-create
PULL Democrat
9
Leadership the BGS way

• Setting direction, providing a sense of purpose
• Inspiring others to achieve
• Trusting our people to get on with it
• Let them surprise you with the results

As for the best leaders, people do not notice
their existence. The next best, people honour
and praise, The next the people fear. But when
the best leaders work is done the people say, we
did it ourselves. Lao Tse, 604 B.C.
10
Individual accountability
Stimulus
Response
CHOICE
11
Table discussions

• What are the beliefs that people in your
  organisations have about their level of personal
  accountability, and what are the implications for
  performance management/leadership?
• How can we, as HR and LD professionals, ensure
  balance between the needs of individuals to have
  accountability and the needs of the organisation
  to perform?

12
Summary

• Being a higher performing organisation
• Staying true to our vision and values
• Engagement through releasing potential
• Leadership not management