Studio Web is not . . .

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Studio Web is not . . .

• a portal
• For information on PAWS The Future of Web
  Portals 245 p.m. - 345 p.m. Kachina

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Studio Web is . . .

• a new approach to web site development and
  management
• 28 web sites 8 months 2 FTE

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Agenda

• Defining the problem
• Introducing Studio Web
• Building the sites
• Assessing the outcome

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The General Problem

• Inadequate web presence
• Needs not being met

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Who is SLAS?

• Student Life and Academic Services mission is to
  recruit new students and maximize each students
  college experience
• SLAS encompasses approximately 30 departments
  -divided into 6 service areas
• SLAS saw the web as an important tool for
  recruitment and retention

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SLAS Departments
Career Services Center for Advising and
Counseling Center for Freshman Year Center of
Academic Success Dean of Students Enrollment
Management Evening School Greek Affairs Judicial
Affairs
Leadership Studies McNair Program Mental Health
Service Office of Disability Services Orientation
and Spring Testing Recreational
Sports Residential Life Student Aid and
Scholarships Student Government
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Student Health Center Student Media Student
Organizations Student Support Services Student
Union Summer Scholars Program Undergraduate
Admissions University College University
Registrar Wellness Education
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The SLAS Perspective
Doris Collins Associate Vice-Chancellor Student
Life and Academic Services
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The Challenge

• Build 13 web sites in 5 months
• Cooperation from departments
• Listen to concerns/complaints
• Solution for varying needs

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Limited Resources

• One graphics designer
• One web developer
• Committed to other projects
• The SLAS project was assigned to the customer
  service unit

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Legacy Foundation

• The conviction that developing the SLAS sites
  sequentially and independently would not work
• Experience developing legacy applications with
  too few people and skills

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Legacy Success Factors

• What - the data infrastructure
• How - the presentation layer

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Studio Web

• a new approach to web site development and
  management

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Agenda

• Defining the problem
• Introducing Studio Web
• Building the sites
• Assessing the outcome

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Introducing Studio Web

• Guiding Objectives
• Graphics Management
• Content Management
• Site Management
• Benefits

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Guiding Objectives

• Separate presentation layer from content layer
• Automate repetitive and specialized tasks

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Collection

• a function, topic or target audience that has
  significant lasting value to the web site

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Examples

• Student Aid Scholarships
• Organized by topic
• Federal Programs, Scholarships, Work Study
• Orientation
• Organized by audience
• New Freshmen, Transfer Students, Families

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Collection

• the set of web pages related to a particular
  topic, function or target audience
• the set of HTML objects used to describe the
  topic, function or target audience

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Scholarships Pages
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Scholarships HTML Objects
Title With Description
Title With Links
Navigator Element with Drop Down
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HTML Objects

• 20 HTML objects
• Auto-detect

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HTML Objects
Generated on Initial Build
Generated When Image Available
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Advanced HTML Objects

• Complex code, such as JavaScript for drop down
  menus, is also generated

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Advanced HTML Objects
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Introducing Studio Web

• Guiding Objectives
• Graphics Management
• Content Management
• Site Management
• Benefits

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Visual Design

• Unlimited number of graphics libraries
• Five site layouts

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Visual Design
Studio Web also facilitates a robust visual
design by supporting an unlimited number of
graphics libraries and up to five site layouts
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Visual Design
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Multi-mode presentation

• Graphics
• Text
• Mobile

Studio Web also facilitates a robust visual
design by supporting an unlimited number of
graphics libraries and up to five site layouts
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Union Graphics Version
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Union Text Version
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Union Mobile Version
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Introducing Studio Web

• Guiding Objectives
• Graphics Management
• Content Management
• Site Management
• Benefits

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Role-based Development

• Site Administrator
• Graphics Designer
• Content Manager

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Role-based Development
Site Administrator
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Role-based Development
Graphics Designer
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Role-based Development
Content Editor
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Distributed Content Collection

• The site administrator does not have to intervene
  when new content is added to the web site

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Distributed Content Collection
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Distributed Content Collection
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Standards-based Development

• Current University standards are supported and
  new standards are implemented easily
• Functions like a template
• Facilitates reuse of application code

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LSU Footer
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Credits
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Introducing Studio Web

• Guiding Objectives
• Graphics Management
• Content Management
• Site Management
• Benefits

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Development Workflow

• Linear
• Parallel

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Traditional Workflow
LINEAR
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Studio Web Workflow
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Version Control

• Production is separate from test
• Backup/recovery capability

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Version Control
Test
Pre-Production
Production
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Introducing Studio Web

• Guiding Objectives
• Graphics Management
• Content Management
• Site Management
• Benefits

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Benefits

• Stable Site Design
• Reduced Learning Curve
• Increased Productivity
• Standardized Development

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Benefits

• Multi-mode Presentation
• Ease of Maintenance

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Agenda

• Defining the problem
• Introducing Studio Web
• Building the sites
• Assessing the outcome

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Building the Sites

• More important than the tool used to create and
  manage the sites was the ability to get the job
  done!

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Phase 1

• Develop SLAS main site
• Develop prospective student sites
• Model for other departmental sites
• 13 sites developed

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Phase 2

• Develop all other SLAS sites
• 15 sites developed

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Additional Features
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Additional Features

• Search
• Career Services, Center for Academic Success,
  Evening School, Hilltop Arboretum, LSU Union,
  Student Aid Scholarships, Vice-Chancellor
• Calendar
• Center for Academic Success, Greek Affairs,
  Ronald McNair Program, Student Organizations,
  Undergraduate Admissions
• Online Forms
• Arden O. French, Career Services, Center for
  Academic Success, Center for Freshman Year,
  Evening School, Childcare Center, Disability
  Services, Ronald McNair Program, Student Support
  Services, Summer Scholars Program, Undergraduate
  Admissions
• Video
• Residential Life, Ronald McNair Program
• Legacy System Integration
• Residential Life

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Legacy Integration
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Legacy Integration
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Legacy Integration
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Sites
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University Registrar
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Undergraduate Admissions
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Career Services
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Greek Affairs
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Student Health Center
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Student Organizations
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Orientation
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Arden O. French
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Agenda

• Defining the problem
• Introducing Studio Web
• Building the sites
• Assessing the outcome

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Assessing the Outcome

• Feedback
• Cost Effectiveness
• Additional Sites

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Customer Feedback

• Evolving process
• Assess solution success

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Sample Questions

• Were you satisfied with the web application that
  was developed for your department?
• Were you satisfied with the knowledge and skills
  of the team who served your department?
• Were you satisfied with the time in completing
  your web site?
• What could be done to improve the effectiveness
  in meeting your needs?

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Responses
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Customer Quotes

• The general template, the standard link bar,
  and the drop-downs are great. The overall
  appearance throughout our site is nice, clean,
  and consistent.
• The Evening School
• We were amazed how quickly they completed our
  task!
• Center for Advising and Counseling
• They listened carefully to us and developed a
  very good grasp of what would best serve our
  customers. I was impressed with how quickly they
  fielded our new page.
• University Registrar
• We have no complaints, and, in fact, every
  aspect of this project exceeded our
  expectations.
• Undergraduate Admissions

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The SLAS Perspective
Doris Collins Associate Vice-Chancellor Student
Life and Academic Services
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Assessing the Outcome

• Feedback
• Cost Effectiveness
• Additional Sites

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How much did it cost?
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How does it compare?
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Local Quotes

• Mechanical Engineering
• Psychology

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Assessing the Outcome

• Feedback
• Cost Effectiveness
• Additional Sites

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Additional Sites

• Cadets of the Ole War Skule
• Campus-Community Coalition for Change
• Hilltop Arboretum
• LSU Child Care Center
• LSU Parking, Traffic Transportation
• LSU Police Department
• LSU Salutes
• Memorial Day Celebration
• Memory and Narrative
• Southern Review
• Student Technical, Application and Resource
  Training (START)
• Studio Web

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The Southern Review
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Hilltop
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Studio Web
http//www.lsu.edu/studioweb
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Q A

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Nicole B. Geske (Nicole)

• Nicole B. Geske is an Applications Consultant
  with the Office of Computing Services at
  Louisiana State University. She has worked at LSU
  since 1991. She currently serves as Manager of
  the Application Service Center. This customer
  service unit provides outreach and custom support
  for enterprise applications including both
  mainframe and web-based information systems.
• Nicole served as Project Leader for the Student
  Life and Academic Services project. In this
  capacity, she was responsible for the development
  and deployment of 28 web sites in 8 months.

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Cynthia M. Hadden, Ph.D. (Cindy)

• Cynthia M. Hadden is the Director of the
  Enterprise Solutions Group in the Office of
  Computing Services at Louisiana State University.
  This unit is responsible for developing and
  maintaining more than 50 comprehensive management
  information systems including registration,
  degree audit, admissions, payroll, general
  ledger, and financial aid. The group is also
  responsible for Personal Access Web Services
  (PAWS), a web-based portal available to all
  students, faculty and staff.
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• Cindy developed the Studio Web tool used to build
  the Student Life and Academic Services web sites.
  

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Louisiana State University

• the flagship institution of the state of
  Louisiana
• a community of more than 34,000 faculty, staff,
  and students from every state and more than 120
  countries