Best Practices for Launching and Managing Outsourcing Subsidiaries

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Best Practices for Launching and Managing
Outsourcing Subsidiaries

• Vladimir L Pavlov, INTSPEI Chairman and Chief
  Strategy Officer

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Agenda
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Global 500 Companies
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Productivity Strategies for a Software Company
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How Can INTSPEI Help You Grow Productivity of
Your Employees?
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SDLC Fine-Tuning

• The most important decisions (and most expensive
  mistakes) are done at the beginning of the
  project
• The initial amount of quality control is minimal
  and then grows as development moves forward.
• This results in a costly rework (often hidden) on
  the late stages of the project
• INTSPEI SDLC Fine-Tuning addresses this problem.
  We enable our clients to reduce delays between
  bug insertions and bug fixes
• After SDLC Fine-Tuning, your engineers will start
  discovering and fixing critical mistakes
  virtually immediately - when introduced - not at
  the late phases where they are the most expensive
  to resolve

Cost to correct a defect greatly depends on how
early it was introduced and revealed
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SDC In-A-Box

• Turn-key outsourcing solution INTSPEI creates a
  software development subsidiary for a client
• Currently we offer our services in Armenia,
  Belarus, Russia and Ukraine
• We can also help our clients to launch a
  subsidiary in any other Eastern European country
• INTSPEI cares about everything hiring,
  facility, logistics, local legal requirements,
  business-processes, etc.
• The development center is launched as clients
  subsidiary
• Alternatively, it can be created as INTSPEI
  subsidiary and then (when the client feels
  comfortable) the ownership is transferred to the
  client

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Agenda
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Awareness Of Geo Difference

• Recommendations For
• USA / Western European
• Companies
• Learn differences between CEE countries
• Learn differences between the capitals and
  regular cities

• Recommendations For
• Eastern European
• Companies
• Benchmark your offerings against global market
• Do not be afraid to outsource to the USA /
  Western Europe

Focus on natural partnership opportunities
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Integrity

• Recommendations For
• USA / Western European
• Companies
• Do not plan to do in CEE anything you would not
  do in your own country

• Recommendations For
• Eastern European
• Companies
• Learn about the USA Foreign Corrupt Practices Act

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Consistent Business Processes

• Recommendations For
• USA / Western European
• Companies

• Recommendations For
• Eastern European
• Companies
• Learn about the USA Foreign Corrupt Practices Act

Use the same business processes for all
sub-teams Utilize process-patterns for
distributed teams
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MSF Team Model
Solution Delivery
Solution Design
Solution Definition
Solution Construction
Advocacy
Solution Quality
Solution Usability
Solution Deployment
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MSF Team Model for Software Outsourcing Projects
Western Europe / USA
CEE
Program Management
ProductManagement
UserExperience
Release /Operations
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Best Practice In Software Outsourcing Projects
All Functional AreasShould be Covered on Both
Sides
USA / Western Europe
CEE
Development
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MSF Risk Management Discipline
Analyze and Prioritize
Risk Statement
Risk Assessment Document
Plan and Schedule
Control
Top n Risks
Learn
Track and Report
Risk Database, Risk Concepts and Processes
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Risk Management for Software Outsourcing Projects
CEE
Western Europe / USA
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Best Practice One Transparent Risk Management
Process for All Sub-Teams
US A/ Western Europe
CEE
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IBM Rational Unified Process
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RUP Disciplines For Software Outsourcing Projects
CEE
Western Europe / USA
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Best Practice All RUP Disciplines Span All
Offices
CEE
USA / Western Europe
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Project Postmortem
CEE
Western Europe / USA

POSTMORTEM
POSTMORTEM
POSTMORTEM
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Best Practice Big Postmortem For All Project
Stakeholders
CEE
USA / Western Europe

P O S T M O R T E M
POSTMORTEM
POSTMORTEM
POSTMORTEM
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Relations With Local Universities

• Recommendations For
• USA / Western European
• Companies

• Recommendations For
• Eastern European
• Companies

Build relations with local universities Establis
h your own educational facility
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CEE Job Market Specifics

• ?

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Agenda
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SDC In-A-Box

• Turn-key outsourcing solution INTSPEI creates a
  software development subsidiary for a client
• Currently we offer our services in Armenia,
  Belarus, Russia and Ukraine
• We can also help our clients to launch a
  subsidiary in any other Eastern European country
• INTSPEI cares about everything hiring,
  facility, logistics, local legal requirements,
  business-processes, etc.
• The development center is launched as clients
  subsidiary
• Alternatively, it can be created as INTSPEI
  subsidiary and then (when the client feels
  comfortable) the ownership is transferred to the
  client

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SDC In-A-Box The Process
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SDC In-A-Box Two Ownership Options
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Money-Back GuaranteeAvailable for a period of 30
days after our services are completed
10 Discount for Participants of the CEE
Outsourcing Summit Available for a period of 6
months after the conference
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Next Steps
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Thank You

• This presentation was delivered
• on September 12, 2007, in Kiev
• on the First CEE Outsourcing Summit
• You can download it from
• http//www.vlpavlov.com