Title: Oil-Finished Hardwood Flooring
1Oil-Finished Hardwood Flooring
2Congratulations on purchasing hardwood flooring
manufactured by Struxtur. All Struxtur Wood
Floors are manufactured under the strictest
quality controls. We hope you will enjoy your new
floor at home.
3The Manufacturer is pleased to offer you the
following Residential Warranty Program on The
Bella Cera La Palazzina Oil Collection flooring
products installed following recommended
installation guidelines and complying with floor
maintenance procedures and specific relative
humidity conditions within your home.
4Flooring should be installed in accordance with
the manufacturer's installation guidelines. These
installation instructions are available on the
website as well as inserted into the individual
cartons of material. In all instances
instructions presented on the website will be the
prevailing instructions for installation
5Pre-Installation Warranty
Bella Cera La Palazzina Oil Collection hardwood
floors are manufactured to the highest quality
standards. However, it is the responsibility of
the owner and installer to inspect each plank for
quality, color, and finish before installation.
This warranty does not cover materials with
visible defects once they are installed. Please
immediately contact your retailer if you are not
satisfied with the planks before cutting it.
6There may be color, tone or grain variations due
to the oiling process, this is not a
manufacturing defect and no claim for this will
be accepted. Our products are handcrafted and
because of this there may be some difference in
scraping and/or texturing of the surface as a
result of the natural characteristics of the
materials used.
7Product Variance From Sample and Color Variance
Range of Product
There is always some variance in wood tones due
to the natural characteristics of hardwood.
Samples which have been subjected to excessive
light may be slightly different or have aged over
time may not be representative of the product as
it is now being produced.
Also due to the manufacturing process there could
be a wide range of color variance within a single
carton or cartons delivered.
This is not considered a manufacturing defect. No
claim will be accepted for installed material due
to sample and product color difference
8The temperature and humidity levels described
below must be maintained otherwise any warranty,
express or implied, will be voided.
To minimize the effect that rapid changes in
temperature will have on the moisture content of
the wood floor an outside thermostat should be
installed. If one is not present, suggest to your
customer that this should be considered.
Prior to installation proper moisture testing
must be performed in accordance with National
Wood Flooring Association guidelines. Moisture
content between substrate and wood flooring
should not exceed 2 for solid wood products and
4 for engineered wood products
9Flooring should be acclimated to lived in
conditions of the unit and in conjunction with
the table listed in Appendix B of the National
Wood Flooring Association Installation Guidelines
Radiant heating system must be in operation and
running continuously at least 6 days prior to
installation.
For glue down installations turn system off
immediately prior to installation and after the
flooring is installed, slowly raise the
temperature to the preferred comfort level (over
at least 5 day time frame) beginning two days
after installation or at the onset of colder
weather conditions.
The radiant heat system must be controlled and
the surface temperature of the flooring must
never be allowed to exceed 82F. The proper
humidity level must be maintained within your
home at all times during the year. Use of a
humidification system may be required to maintain
proper humidity levels to avoid excessive drying
of the wood flooring
Seasonal gapping should be expected
For further information refer to Appendix H of
the National Wood Flooring Association
Installation Guidelines
10Maintenance Guidelines
11Regularly vacuum or dust mop your floor to
prevent sand or abrasive dust buildup that can
scratch the floor finish.
Wipe up spills and spots immediately with a damp
cloth.
Because Oiled Floors use penetrating products for
protection it is not unusual to have blemishes,
scuffs and scratches occur. This is normal and
not a manufacturing defect. These types of
occurrences can be corrected with the proper use
of maintenance oils. Refer to the maintenance oil
manufacturer's guidelines for direction of use.
Oil Soaps that are commercially available can be
used, however it is the responsibility of the end
user to insure compatibility. No claim will be
processed for any maintenance product used.
12For commercial floors that require frequent
cleaning, Please contact the manufacturer for
more detailed instructions
In all cases it is the responsibility of the end
user to properly maintain an oil finished floor.
No claims will be accepted due to lack of
maintenance or understanding of maintenance
procedures
Do not use ammonia or oil-based wax, polish,
household dust treatment chemicals, abrasive
cleaners, furniture cleaners or any other product
to clean your floor.
Do not wet mop the floor, as excess moisture may
cause damage to your wood floor.
13Additional Terms of the Warranty
- The foregoing sets forth the manufacturer's sole
obligations and liability under the Warranty. The
Warranty is an exclusive remedy and is in lieu of
all other express and/or statutory warranties.
The Manufacturer disclaims all warranties not
expressly set for the above.
14Bella Cera Hardwood Floors 400 Oyster Point
Blvd, Suite 115So. San Francisco, CA
94080Tel.866.599.7999Fax.650.873.4316
www.bellacerafloors.com/buy-Bella-Cera-hardwoods/E
ngineered-Hardwood-Flooring.aspx
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