Microsoft Dynamics 365 CRM version and features

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Microsoft Dynamics 365

• Version and features

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Microsoft Dynamics 365 / CRM great part to the
overall business approach of a growing company.

• Higher performance and flexibility with
  innovative structures, state-of-the-art
  technology, and a robust design built to stand
  the test of time.

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Microsoft Dynamics 1.0 2001

• Microsoft First began in 2001. Web-based CRM
  application began to form 2003, CRM Company with
  10 employees basic contact management and email
  campaign functionality.

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Microsoft Dynamics 1.2 2003

• Was not widely adopted by industry.
• Review those changes in market share, leadership,
  players, market shifts, costs, pricing, or
  competition that provide the opportunity for your
  companys success.

Microsoft Dynamics 2.0

• Was skipped entirely

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Microsoft Dynamics 3.0 - 2005

• Microsoft 2.0 re-launch with 3.0 to consideration
  inside the Dynamics product family. Not update
  but rather customizations to CRM, Crystal reports
  to Microsoft SQL reporting services and capacity
  to associate with vista and outlook. State
  consumer problems and define the nature of
  product/service opportunities that are created by
  those problems.
• The First version that saw reasonable take-up by
  clients.

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Microsoft Dynamics 4.0 2007

• MS Dynamics 4.0 company highlight with like
  multi-tenancy, enhanced reporting security, data
  importing, direct mail merging also executes CRM
  Online. Dynamics CRM 4.0 is the main rendition of
  the product which has seen significant take-up in
  the market and make 1 million clients.

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Microsoft Dynamics 4.0 2007

• COME WITH VERSION
• 1. Workgroup Edition
• This version is for little associations that can
  utilize it with the SQL Server Workgroup Edition
  and on a Windows Small Business Server.
• 2. Professional Edition
• The Professional Edition has an as like from the
  Workgroup Edition however, there is no
  restriction on the CALs. If installation profile
  calls for supporting either various organizations
  or servers, the Enterprise Edition is required.

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Microsoft Dynamics 4.0 2007

• COME WITH VERSION
• 3. Enterprise Edition
• Has an equal from the Professional Edition but
  without restriction. This version is to be
  utilized when different divisions ought to get to
  CRM from one stage.
• 4. Service Provider Edition
• This version is really an Enterprise Edition that
  is designed to acknowledge internal client
  requests from active directory and external
  client asks for through IFD. This variant is for
  the most part actualized by Microsoft Partners
  that offer Hosted CRM functionality when giving
  external clients connect to associate with this
  CRM through the Internet.

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Microsoft Dynamics (BETA) 2010Microsoft
Dynamics 5.0 2011

• This version was released as a beta version in
  2010. After launch 5.0
• Microsoft Dynamics CRM 2011 is accessible as a
  cloud offering or an on-premises establishment by
  a partner/customer. As in CRM 4 these versions
  can be much customized utilizing following
  advanced extensions.

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Advanced extensions

• Visualizations
• Dashboards
• Document Management
• Grid Filters
• Dialogs
• Recurring Appointments
• Custom Activities
• Goal Management
• MAPI based Outlook clients
• Fetch-based Reports
• Native integration with SharePoint 2010
• Ability to create a query behind a look-up

• Placing of a grid with child records on the
  parent record
• Auto filter sorting capability like in Microsoft
  Office Excel
• Microsoft Office Ribbon interface replaces menus
• OData endpoints
• LINQ programming API in the SDK
• WCF services
• Global Option set which can be used for other
  entities
• Customization can be packaged as solutions
• CRM Online supports plugins in sandboxed mode
• Multiple forms per entity
• Dashboard designer
• Yammer integration
• Lync integration

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Microsoft Dynamics 6.0 2013

• Online went live for new signups in October 2013.
• Microsoft Dynamics CRM 2013 is accessible as a
  cloud offering, on-premises or a hybrid of cloud
  and on-premises installation by a
  partner/Customer.

• Navigation drops down from the top of the screen.
  The old navigation pane is gone
• You can hover over the Microsoft Dynamics CRM
  logo to access different work areas
• Clicking on a work area will bring you to the
  record types you work with most often
• To get to other info related to the record you're
  viewing, all you have to do is click the arrow
  next to the name of the record
• You can edit info inline rather than having to
  flip to a different screen
• You can add notes to each record

• Lookup lists and inline editing help keep data
  current
• No longer have to click "save." Records are saved
  automatically
• CRM 2013 applications for Windows Phone, iPhone,
  Android, Windows 8
• 5 200 GB of storage
• Process-driven user experience
• Contractual privacy protections via European
  Model Clauses

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Microsoft Dynamics 7.0 2015

• Dynamics CRM 2015 was declared in 2014.
• Microsoft declared that Microsoft Dynamics CRM
  2015, and in addition updates to its Microsoft
  Dynamics CRM Online and Microsoft Dynamics
  Marketing services, will

be for the most part accessible in the fourth
quarter of 2014. Microsoft also released a
preview guide with details.
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Microsoft Dynamics 8.0 2016

• Officially released 2015
• 8.0, 8.1, 8.2 name with Microsoft Dynamics CRM
  2016 was changed to Dynamics 365 In the official
  public release, Microsoft calls this "The most
  far-reaching redesign ever for Dynamics CRM" and
  says it "includes progressions in knowledge,
  mobility and service, with huge profitability
  upgrades". In June 2016 was produced a special
  application which sends filtered data from
  business cards into MS Dynamics CRM named
  Business Card Reader for MS Dynamics and Call
  Tracker application in 2017.

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Microsoft Dynamics 9.0 - 2017

• The latest update in July called dynamics 365.
• The product is presented as a revolution,
  combining Microsoft business products CRM, ERP,
  Dynamics AX
• Dynamics 365 for Sales (CRM)
• Dynamics 365 for Customer Service (CRM)
• Dynamics 365 for Marketing (CRM)
• Dynamics 365 for Field Service (CRM)
• Dynamics 365 for Project Service Automation (CRM)
• Dynamics 365 for Operations (ERP)
• Dynamics 365 for Financials (ERP)

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Microsoft Dynamics 365

• Dynamics 365 is a product line of ERP and CRM
  applications reported by Microsoft in July 2016
  and on general release November 1, 2016, as a
  piece of the Microsoft Dynamics product line.
  Dynamics 365 is sold in two releases, the
  Business Edition for little and medium-sized
  ventures, and the Enterprise Edition for medium
  to large associations.
• The Business Edition includes the Financials
  application, in light of the venture code-named
  'Madeira'. The Enterprise Edition comprises
  Dynamics CRM applications in addition to
  Microsoft PowerApps, together with Microsoft's
  premier ERP product, known as Dynamics 365 for
  Operations.

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