HP2-H65 Braindumps

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HP HP2-H65 Selling HP Personal Systems Services
2018
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HP2-H65 Exam Dumps
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• Question NO 1,
• Which types of HP Services contracts are
  available to your customers? (Select two.)
• A. Adjustable
• B. Transactional
• C. Standard
• D. Durational
• Custom
• Answer BD

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Question NO 2, Which two business initiatives
indicate that a potential customer is ready for a
conversation about Deploy? (Select two.) A. They
need to increase security for sensitive
data. B. They need IT resources focused on
innovation. C. They need to get reports about
their IT performance environment. D. They need to
shift the IT focus/time from deployment tasks to
core business activities. E. They need to
standardize IT implementations (global/multi-natio
nal, multi-location). Answer AB
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Question NO 3, A customer states that the
standard base warranty is sufficient. How should
you respond? A. The standard base warranty only
lasts 30 days. You might as well start by buying
services to provide greater protection lor your
devices. B. With a base warranty, you cannot
choose the service level or the repair method.
Can you afford to wait if repairs are needed?
What happens after the base warranty
expires? C. The price difference between services
and hardware is so little. Does it make sense to
only count on the standard base warranty? D. 80
of customers who start with the standard base
warranty will pay for enhanced service
coverage before the standard warranty
expires. Answer A
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Question NO 4, A customer states that the
standard base warranty is sufficient. How should
you respond? A. The standard base warranty only
lasts 30 days. You might as well start by buying
services to provide greater protection lor your
devices. B. With a base warranty, you cannot
choose the service level or the repair method.
Can you afford to wait if repairs are needed?
What happens after the base warranty
expires? C. The price difference between services
and hardware is so little. Does it make sense to
only count on the standard base warranty? D. 80
of customers who start with the standard base
warranty will pay for enhanced service
coverage before the standard warranty expires.
Answer A
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Question NO 5, Your customer Just hired 2.000
employees and needs 2.000 notebooks.
Unfortunately, their IT staff is busy with
several IT infrastructure projects. Which
services would you offer this customer to deploy
and ensure devices are ready on their employees'
first day? A. Configuration and Installation
Services B. Data Migration Services C. Priority
Services and Configuration Services D. Next
Business Day Onsite Answer C
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Question NO 6, Which HP Services benefits should
you share with a customer who insists that they
can repair devices themselves? (Select
three.) A. HP Services removes the burden on
your IT team so they can focus on the core
business tasks. B. HP Services allows you to
avoid unexpected costs after the base warranty
expires. C. HP products are less likely to need
repairs if HP professionals are monitoring
them. D. Replacement of HP products costs less if
customers only use HP devices. E. HP Services
makes it so you do not have to worry about access
to spare parts. Answer BDE
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Question NO 7, Which HP Services benefits should
you share with a customer who insists that they
can repair devices themselves? (Select
three.) A. HP Services removes the burden on
your IT team so they can focus on the core
business tasks. B. HP Services allows you to
avoid unexpected costs after the base warranty
expires. C. HP products are less likely to need
repairs if HP professionals are monitoring
them. D. Replacement of HP products costs less if
customers only use HP devices. E. HP Services
makes it so you do not have to worry about access
to spare parts. Answer AD
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Question NO 8, Your customer has an aging PC
fleet that needs to be refreshed. There are two
major concerns Meeting environmental policies
when disposing of the aging PCs Protecting the
new PCs from theft and keeping sensitive data
secure Which solution would you offer to your
customer? A. Installation services Labeling
and Tagging Data and Device Security B. Next
Business Day onsite Labeling and
Tagging C. Deinstallation Image load
Installation services D. Deinstallation.
Sanitization. and Recycling Labeling and
Tagging Data and Device Security Answer D
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Question NO 9, Your customer has an aging PC
fleet that needs to be refreshed. There are two
major concerns Meeting environmental policies
when disposing of the aging PCs Protecting the
new PCs from theft and keeping sensitive data
secure Which solution would you offer to your
customer? A. Installation services Labeling
and Tagging Data and Device Security B. Next
Business Day onsite Labeling and
Tagging C. Deinstallation Image load
Installation services D. Deinstallation.
Sanitization. and Recycling Labeling and
Tagging Data and Device Security Answer D
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Question NO 10, In addition to using your
company's price list, which tool should you use
as a reference to get pricing information when no
special discount is requested? A. HP Care Pack
Central B. HP Sales Central C. HP Support
Center D. HP Channel Services Network Answer C
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