3314 Cheat Sheet

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Here we present 3314 Exam Questions
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Question No 1
Which report provides information about resource
utilization and operational measurements on the
specified Media Processing (MPP) servers? A.
Data Export B. Performance C. Session Detail D.
Contact Detail E. Application Detail Answer D
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Question No 2
Which report displays information starting with
the initial inbound or outbound call and ending
with the termination of the CCXML page? A. Data
Report B. Application Detail Report C. Contact
Detail Report D. Session Detail Report Answer D
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Question No 3
Which two statements about Infinite Campaign are
true? (Choose two.) A. An Infinite Campaign is
terminated by manual intervention. B. An
Infinite Campaign terminates only when all agents
log off from the campaign. C. An Infinite
Campaign is designated by Campaign Type 0. D. An
Infinite Campaign terminates automatically after
processing all contacts. E. An Infinite Campaign
does not terminate by itself after processing all
contacts. Answer A E
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Question No 4
Which two statements about the priority of a
Proactive Outreach Manager (POM) campaign are
true? (Choose two.) Campaign priority determines
the media channels used by a campaign. A.
Available priorities are Critical, Major,
Minor. B. Available priorities are 1-10. C. The
priority of the campaign determines when the
campaign will start. D. The priority of the
campaign determines the number of licenses POM
allocates to a particular campaign during
execution. Answer B D
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Question No 5
When the Avaya Aura Experience Portal (AAEP)
software receives 3 call, what starts the
associated speech application that controls the
call flow? A. ASR B. ITS C. MPP D. EPMs Answer
C
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