Avaya Oceana Solution Integration 7495X Practice Test Questions Answers

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How to Pass Avaya 7495X Exam?

• Avaya 7495X Avaya Oceana Solution Integration
  Exam

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Avaya Oceana Solution Integration Exam Description
Avaya Oceana is a next-generation, multi-touch
customer engagement solution that delivers an
integrated support for all media, such as, email,
chat, and SMS. It includes Avaya Oceana core, and
Avaya Oceana Workspaces. Using Avaya Oceana
Workspaces for agents and supervisors allows you
to immediately evaluate and enhance your customer
experience across each channel. With Avaya Oceana
enterprises can seamlessly handle all channels
traditional voice, web mobile chat, web
mobile video, web mobile voice, email, SMS and
Social Media using single intelligent routing,
unified desktop workspaces and a 360 degree omni
channel customer journey approach. This
curriculum enables you to integrate the Avaya
Oceana solution. The ACIS - Avaya Oceana
Solution credential validates the candidate has
achieved an intermediate to advanced level of
proficiency to integrate multiple products within
Avaya Oceana. To earn the ACIS - Avaya Oceana
Solution credential, the candidate must pass
7495X, Avaya Oceana Solution Integration Exam.
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Avaya Oceana Solution Integration Exam Objective

• The exam covers the following knowledge areas and
  learning objectives
• Avaya Oceana Solution Integration
• Explain the architecture, features, components,
  capabilities, licenses and deployment
  requirements for Avaya Oceana solution and Oceana
  Workspaces
• Deploy Avaya Breeze Snap-ins and clusters and
  integrate them with Avaya Oceana
• Install Engagement Designer workflows
• Describe the function and attributes of Avaya
  Control Manager and Oceana Voice Channel

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Avaya Oceana Solution Integration Exam Objective

• Deploy, configure and administer Avaya Control
  Manager and Oceana Voice Channel
• Deploy Omnichannel Windows Server
• Describe the attributes and function of Oceana
  Webchat and Co-Browse Channels
• Configure Oceana Webchat and Co-Browse Channels
• Explain the Oceana Email and SME Channels routing
  and call flows
• Configure Avaya Oceana Email and SMS Channels
• Explain additional Oceana channel types Social
  Media, AMC, Outbound Voice with Proactive
  Outreach Manager (POM)

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Avaya 7495X - Avaya Oceana Solution Integration
Exam Questions

• Certification Provider Avaya
• Exam Code 7495X
• Exam Name Avaya Oceana Solution Integration
  Exam
• Total Questions 66 Questions and Answers
• Updated on 14-May-2019
• Product Format PDF Test Engine
• Valid For Worldwide - In All Countries
• Discount 30 Discount on All Products
• Updates 90 Days Free Updates Service

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7495X Exam

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