Introducing SysAid 5'0

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Introducing SysAid 5.0 New Features
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Content

• New Graphic User Interface
• Satisfaction Survey
• vPro Support
• Various Remote Control Support
• Backup database
• News
• Translate Upload/Download Options

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New Graphic User Interface

• New slick and chic SysAid GUI
• Full screen width view will assist you with your
  daily work
• Easy and intuitive navigation icons
• History navigation buttons

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Satisfaction Survey

• This new feature enables you to keep in touch
  with the needs of your end users. Administrators
  can now issue a survey when closing a service
  request, in order to track and measure the
  satisfaction of the end users by the service
  level of the helpdesk.

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vPro Support

• Support in Intels vPro Chipset. A chip that
  provides support for software and hardware
  inventory management, which allows remote access
  to the network, even to machines that are
  switched off.

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Various Remote Control Support

• You now have the option to use one of the
  following alternative remote control tools
  directly from SysAid
• Remote Desktop Connection
• Ultra VNC Viewer.
• In addition to that the remote sessions can be
  accelerated and improved using Mirror Driver. The
  Mirror Video Driver is a driver that can quickly
  and efficiently notify about screen changes.
  Using it on an UltraVNC server results in an
  excellent accuracy. The video driver also
  eliminates the use of the CPU resulting in a big
  speed boost and very low CPU load.

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Backup database

• You don't have to use external database to enjoy
  backup capabilities. SysAid 5.0 includes Backup
  support to its internal databases. Now, when
  using SysAid 5.0 included databases you can not
  only backup your data but also detect corrupted
  data.

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News

• From now on, important information can now be
  shared in a news format notifying your
  administrators about special events and
  incidents.
• This is a great opportunity to share some
  information with your end users. Notifying them
  about a common problem or upcoming event has
  never been easier.

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Translate Upload/Download Options

• Translation can now be downloaded to a file,
  edited and uploaded back to SysAid 5.0 for easier
  and simpler usage.

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Enjoy IT !