Directory services in Nextra experiences and future plans

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• Directory services in Nextra - experiences and
  future plans
• Kari Marvik, Nextra AS
• 11.05.00

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AGENDA

• 1. Directory applications within Nextra

2. Directories as a compliment to E-mail services

3. Directory as infrastructure and basis for
service production
4. Directory solution special development for
British Telecom Worldwide
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Directory applications within Nextra

• OUTSOURCING CONSEPT compliment to E-mail
  services

- Corporate White Pages Directory
- Private address book

• PUBLIC AVAILABLE DIRECTORIES

- Nextra Katalog - Public Directory for E-mail
addresses consumer market
- Directory for Certificates (TTP/PKI) secure
E-mail and web access

• SYNCHRONIZATION

- Directory synchronization across geographical
dispersed locations and across different
directories

• DIRECTORY AS INFRASTRUCTURE

• - Directory as basic infrastructure for service
  production

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Corporate White Pages and Private Address Book
Customer locations
Nextra locations
Office PC
HTTP or LDAP
HTTP
Web Server
LDAP
Internet
CWP (X500/LDAP)
LDAP
HTTP or LDAP
Laptop or foreign PC
Travel
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Corporate White Pages and Private Address Book

• Access to reading information
• Via standard LDAP clients (Netscape and MS
  Outlook)
• Via a customized Web interface

• Update and administration
• Via a customized Web interface
• Flat file upload via Email/FTP/other .

• Information and attributes available
• Name, Email addresses, Phone numbers, Postal
  Addresses, Department, URL, Photo .and much more
  

• Automatic lookup of Email addresses
• Email clients can be configured to automatically
  lookup addresses in the directory when starting
  to type name i TO fields of new messages

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Corporate White Pages
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Corporate White Pages
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Directory as infrastructure - future

• Directory as INFRASTRUCTURE and the basis for
  operating, managing and providing different
  services to customers
• Directory enabled applications
• Directory enabled routing
• Directory enables networks
• Single Sign On
• E-commerce solutions
• Intranet solutions
• Virus scan and Filtering
• OSS (service provisioning, customer record,
  billing data, )

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Directory as infrastructure - future
Portal
Billing
Master Directory
Messaging
CRM
Intranet
OSS
Statistics
Ticketing
E-commerce
???
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BT Worldwide directory solution
120.000 users and addresses synchronized across
15 locations Worldwide !

• Mail switching (X400) and directory
  synchronization between 15 locations Worldwide
• MS Exchange and Lotus Notes mail systems and
  proprietary directories (with LDAP support)
• X500/LDAP directory in Bergen used as central hub
• MDDM application from Maxware used for
  synchronization and manipulation of data, in
  addition to proprietary replication functionality
  in MS Exchange/Lotus Notes

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BT Worldwide directory solution
Notes
LDAP
NotesBergen
MSX
Bergen
MSX
Bergen
MSX
MailHub
Bergen
LDAP
X.500/
CWP
LDAP
MDDM
Customer facilities
Nextra, Bergen facilities
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BT Worldwide Community
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Information synchronized

• Approximately 25 different attributes being
  synchronized
• Surname, GivenName, Initials
• 4 different E mail addresses
• Organization name, Department
• Phone Number, Fax Number, Mobile Number, Pager
  Number
• Postal Address, Postal Code, City, Country
• Secretary, Manager

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Experiences

• Challenges
• Main problem is to keep the directory up to date
• Daily synchronizations necessary
• Or instant updates
• Large updates can take a long time to process
• Differences in poulation policies
• However - very positive feedback from the users!