Diapositiva 1

1
Extending Corporate Networks Globally

• About Us
• Service Offerings
• iDirect Technical Presentation

2
About Us

• ITC plans designs and implements communication
  networks for medium sized and large businesses by
  converging satellite and IP technology.
• Our strengths have been in connecting remote
  offices with decision making centers throughout
  the world.
• Our customers are usually large to medium sized
  multinationals who want to concentrate on
  communicating to remote offices at competitive
  costs without going through the trouble of
  installing, commissioning, maintaining a
  satellite network in geographically challenged
  areas.
• ITC strategic relationships with Global Crossing
  gives us the ability to connect the most far
  reaching offices seamlessly.

3
Core Competencies

• Network Design Engineering Installation
  ServicesComplete end to end services.
• Global Corporate Connectivity Solutions
• Office Connect Broadband a la Carte service
  offerings are available worldwide.
• Hybrid Fiber/Satellite NetworksVPN/MPLS
  Networks can be extended globally using our
  worldwide satellite coverage.
• Corporate VoIPOn-Net, PSTN interconnect and toll
  grade corporate voice networks.
• MPLS based IP VPNUsing our partner relationship
  with Global Crossing we can connect customers
  anywhere on their fiber network. Global
  Crossing is interconnected to all our teleport
  partners in North America and Europe thereby
  extending your network and offering you the
  quality of service that you depend upon.
• Maintenance Service across Africa, Latin
  America and around the WorldWith strategic
  presences throughout Africa, Latin America, and
  Australia we can dispatch fully trained engineers
  to put out any technical fire. In addition to
  this presence on the ground our Network
  Operations Centers in Opa-Locka, Florida and
  Duala, Cameroon are staffed 24/7/365 days a year
  to support any immediate problems.

4
Dedicated Service Support
Globally consistent, reliable, high-quality
service experience
Solution Design
Service Installation
Service Management
Customer Support
SLAs And Maintenance

• On-site maintenance support
• 4-hour 24x7
• Next Business Day
• Service Level Agreements
• MTTR
• Service Availability

• End-to-end technical design
• Project management support
• Coordinated order and delivery
• Equipment
• Access
• Transport

Equipment Staging On-site Installation Service
turn-up Acceptance testing
24 hour customer contact center Dedicated
customer support contact uCommand web-based
service management
24x7 Global coverage Proactive Monitoring Fault
Management Reporting Complete Life-cycle
management
5
Global Service Reach
6
Standard Service Offerings

• Broadband a la Carte
• True Broadband symmetrical
• Flexible Capacity configuration and allocation
  anywhere in the ITC Footprint
• Competitive Global Pricing
• Office Connect
• Support for real time Application
• Bounded delay loss
• Suitable for more business sensitive applications
  such as IMAP email, WTS/Citrix, customer
  implemented intra-office internal voice, server
  replication, critical backups, database servers
• Enterprise Connect
• MPLS mapping
• Private or dedicated 11 network capacity
• Dedicated capacity, VNO or platform partitions
  (private networks)
• ITC Fortify
• A Business Continuity Service available for each
  of the services classes above
• Low cost site retainer and 72 hr usage per month

7
Case Studies Alcoa Techint
8
Alcoa Guinea

• Kamsar 5.5m Antenna Upgraded to existing
  configuration, operating 1024kbps duplex circuit
  on PanAmSat 3.
• Every component in Kamsar International Data
  Network, has a spare, including LNBs, Converters,
  Amplifiers, Power supplies, modems, routers, and
  router cards.

9
Feed Assembly
As Found FeedAssembly Circular Polarization
UpgradedFour Port Linear C-Band Feed Assembly
As Left Upgraded Feed Assembly with Magnet
Redundant Switch
10
Fully Redundant RF
Upgraded Codan Equipment with new 5700
Transceiver, Dual Synthesized units and
Amplifiers. Each component is has a spare
installed, with an automatic switching system.
As Found Codan Equipment
11
Techint Enlance Bs. As. Nigeria

• VPN / MPLS and Redundancy
• Solutions
• Even in Remote areas redundancy is an option
• No Down time
• Low Costs
• VPN/MPLS network integration with Global
  Crossing.
• Satellite teleport and fiber backup
• Data rates up to 5 MG on current network

12
iDirect
Technical Presentation
13
iDirect Hub based Services
Market Type
Access Method
Topology
Functions
Return Data Rates
14
iDirect vs. SPC
Complex, Expensive, Multiple Points of Failure,
Difficult to Manage, Support
Server
VoIP
Desktops
15
Remote Site Terminal Equipment
iDirect VSAT routers offer various levels of
functionality to meet the exact end user customer
requirements
iDirect 3000 Low cost of entry Optimized for
remote internet access, and basic voice and video
applications
Small Enterprise Low price basic connectivity
iDirect 5000 Supports critical business
applications of enterprise customers, offering
full encryption capability and mesh
Large Enterprise Support for all applications

• iDirect 7000/1000
• The highest performance remote networking
  solution available
• Open PCI Slot to integrate additional
  applications into one platform
• Availability of removable disk drive for content
  caching and video distribution
• Embedded 3DES/AES, and FIPS 140-2 Certification
• Support for VPN Encryption

Multi-National High Broadband and security needs
Remote locations
16
Network Typology Supported
By simply adding a separate line card, the
iDirect solution can support different topologies
from the same chassis
C or Ku-Band Satellite
It can also support multiple satellite links
Network Operator Teleport
iDirect Broadband VSAT Hub
Internet/ Leased Line/MPLS
iDirect's Broadband VSAT Network System Provides
Highly Reliable, Secure, Two-way TCP/IP
Transmission for High Speed, Multi-media Service
Applications on any Topology (Star, Star/Mesh,
Point-to-Point/SCPC)
17
Service Benefits

• Application Performance
• Optimized For IP Applications
• TCP Optimization
• Real Time Traffic Management Features (Voice,
  Video)
• Built-in Encryption
• VPN Encryption Support

• Scalability
• Up to 18.0 Mbps downstream
• Up to 4.2 Mbps Upstream
• Rapid Bandwidth Allocation
• Configurable Data Rates
• Committed Information Rates
• Increase Bandwidth as needed

• High Network Availability
• Superior Error Correction Techniques
• Adaptive Inbound Channel

• Flexibility
• Star Topology
• Star within a Star Topology
• Mesh Topology
• End to End VLANS GRE Tunneling MPLS Mapping

• Simple Centrally Managed Solution
• Single Box Solution
• (Modem, Router, QoS, Encryption,
  Acceleration)
• Software
• Centrally Managed

18
Application Performance

• Optimized For IP Applications
• TCP Optimization (TCP and HTTP)
• Real Time Traffic Management Features (Voice,
  Video)
• Built-in Encryption (AES/3DES)
• External Acceleration/QoS

IPSec
Transactions
Oracle
VoIP
Video
Financial Applications
ERP Solutions
Web Browsing
Citrix
BackOffice
19
TCP HTTP Acceleration
TCP and HTTP Acceleration Available in Both
Directions
20
AES/3DES Encryption
TCP Acceleration Application QoS
Headquarters LAN/WAN
3DES Link Encryption
Hub
Remote Site
IP Router
iDirect Satellite Router
Protocol Processor
Secure VPN
Remote Site
IP Router
iDirect Satellite Router
Enterprise Security without Affecting
Performance Retains the Benefits of TCP
Acceleration and QoS
21
Network Configuration Flexibility
512 kbps / 128 Kbps
Small Remote Site
Router
1 Mbps / 256 Kbps
Medium Remote Site
Router
2 Mbps / 512 Kbps With 32 kbps CIR
Large Remote Site
Hub
Router

• Each Remote Can Configured With a Different
  Bandwidth
• Increased Bandwidth to a Remote through
  Configuration
• Configure CIRs, Minimum and Maximum Rates
• MF-TDMA provides efficient Bandwidth usage

22
QoS Prioritization Features

• Application QoS
• Enables real-time classification, and
  prioritization of data traffic
• Traffic prioritization can be performed using
• Source and/or Destination IP Address
• Source and/or Destination IP Subnet
• Source and/or Destination Port Number
• Source and/or Destination Port Range
• Diffserv and ToS Bits
• VLAN ID
• Protocol (TCP, UDP, HTTP, ICMP, IGMP)
• Configurable Queue Lengths For Each Service
  Level
• A percentage of bandwidth assigned to each
  service level
• Configurable drop policy
• Traffic can be rate limited in both directions

23
ITC Global Managed Services

• Fully managed, global communication solutions for
  consistent, quality, reliable, service around the
  world
• Highlights
• Total Cost of Ownership Advantage -- A single,
  global relationship for end-to-end solution needs
  from initial design and implementation to
  around the clock management and support
• Service and Performance -- Seamless connectivity
  and unmatched performance over our highly
  reliable, scalable, global IP fiber-optic
  network
• World-class Operations and Customer Care
  Committed to delivering fully integrated, managed
  services and customer excellence
• Investment Protection -- Complete life-cycle
  management to meet your current AND future
  evolution needs around the world
• Experience Delivered through a company with
  the experience, network, and global resources
  needed to meet your total solution needs

24
Conclusions

• ITC Global
• Satellite based Internetworking
• Converged Multi-service IP
• Performance and Reliability
• Global presence and experience
• Simple Service Bundles and Pricing
• Service and Support

25
Partners and References
Mr. Andrew Norris IT Manager andrew.norris_at_minproc
.com.au