Zebyl Text Messaging for Business Introduction

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Zebyl Text Messaging and Conversational Platform
for Business
WIN MORE CUSTOMERS, WIN MORE SALESWIN WITH
MESSAGING!

• The text messaging and conversational platform
  with the power to transform the bottom line of
  virtually any business, including yours!

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Why Use Texting for Your Business?

• Nine out of 10 consumers prefer to be contacted
  by text and to text a business for what they need
  over calling. They also prefer for businesses to
  contact them via text. People want to text
  companies to make appointments, buy products,
  request support, and leave reviewsits all text!
  
• Over 90 of text messages are seen, read, and
  reacted to within minutes of people receiving
  them. This is why text messaging is the best way
  for any business to reach customers in real
  time.

Text messaging gets business done faster, which
leads to more sales of products and services.
With Zebyl, it's super easy to optimize landline
phone numbers for texting without having to
change the carrier who services the number. The
texting channel of your landline phone number can
be activated within minutes in just 3 easy steps
Once activated, using the Zebyl web portal,
businesses can send individual or group text
messages via their landline phone numbers from a
computer, tablet, or smartphone.
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How Do I Send and Receive Texts on a Business
Landline?

• Our Zebyl engagement center is an easy-to-use web
  application accessible from anywhere using any
  internet-connected device. Incoming messages from
  various channels, including business landlines,
  Facebook Messenger, and more, are displayed in a
  message board.
• Staff can easily respond to messages from the web
  portal or initiate new messages to any cell phone
  number. Messages with web links, photos, and
  videos are supported, and Zebyl can keep track of
  web links to display click rates.

Hi John, please note that we are now at a new
location . . .
Hi John, please note that we are now at a new
location . . .
Incoming texts can be forwarded to cell phones.
Using the text-to-email function, Zebyl users
receive incoming texts via email as well. This is
helpful for receiving messages on the go when the
user is not logged in to the engagement center.
Users can also send new texts or respond to
incoming texts from email clients.
Hi John, please note that we are now at a new
location . . .
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Messaging Automation Using Chatbots and
Conversational Platforms

• Have you ever felt overwhelmed by a wave of
  messages?! How are you supposed to keep up?
• We know what you mean. Many businesses shy away
  from supporting popular messaging channels for
  precisely this reason. However, it's important to
  note that supporting more contact channels boosts
  sales due to increased opportunities from new
  prospects who would not have been discovered
  otherwise.  The math is fairly simple Supporting
  more contact channels leads to more prospects and
  opportunities to sell products and services.

To help manage inquiries from various contact
channels, Zebyl offers Virtual Customer
Assistants and Chatbots. Chatbots and Virtual
Customer Assistants can handle multiple channels
of customer contact, such as websites, mobile
apps, social networks, messaging applications,
phone trees, text messages, and more, to provide
a consistent level of customer service. These
systems can be trained to intercept message
inquiries, understand customer needs, and take
the proper actions to help with marketing, sales,
and customer service-related matters.
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Opt-in List Why Is a Text Opt-in List So
Important?
Simply put, a text opt-in list is a huge asset
for any business. Say you have cleverly changed
your business model to continue providing
products and services to your customers and
prospects during the COVID-19 lockdown.

• With the power of opt-in lists, you can send text
  messages to your customers and prospects to
  inform them of new ways they can obtain and
  enjoy your products and services.

Remember that nine out of ten people prefer
texting a business over calling
Let your customers know they can text your
business for whatever they need. Promote your
texting capabilities via telephone greetings,
voicemail, and on-hold messages, website, email
signature, letterhead, advertisements, and dont
forget word-of-mouth! Remember that nine out of
ten people prefer texting a business over
calling, so they will definitely appreciate this
addition to your communication system. If you
currently advertise on Google and social media,
edit your ads to include call OR TEXT your
number to increase your chances of standing out
among other advertisements. People are more
likely to engage with advertisements that provide
a texting option.
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Click-to-Text Buttons

• Click-to-text buttons have the power to convert a
  much higher percentage of anonymous website
  visitors into actionable leads. These
  irresistible buttons invite prospective consumers
  to click and receive something of value. When
  they do, they provide something of value to you,
  such as a phone number.
• This means youre instantly communicating in a
  manner they prefer while collecting critical data
  for your opt-in database for future marketing
  efforts.
•  As mentioned before, the opt-in list lets you
  effectively reach out to your customers and
  prospects to communicate important information
  about events, new products and services,
  promotions, etc.

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Text Marketing Send Crafty, Personalized
Messages to Anyone in Your Opt-in Contact List in
Real Time

• Imagine deploying a text messaging campaign for a
  new product or service to your entire opt-in list
  for SMS messaging (or a relevant segment of your
  list) and getting a 95 open rate (typical when
  using text messaging). Within minutes, you
  receive responses from prospects.
• If that isnt exciting enough, imagine having an
  automated conversational sequence locked and
  loaded in advance using a trained chatbot. These
  chatbots can intelligently handle those responses
  at any hour of the day, combined with your own
  work schedule or hours when you have employees on
  the clock.
• Based on the prospects behavior, your Zebylbot
  will respond appropriately through a follow-up
  sequence that is designed to optimize the outcome
  of each and every customer interaction, all
  without you lifting a finger.

Chatbots intelligently handle those responses at
any hour of the day
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Examples of Using Texting in Your
BusinessReduce No-Shows with Text Reminders
Boost Your Collections with Text Messaging
Keep Appointments and Confirmations Booked

• To keep your appointment book filled with
  confirmed appointments, use text messaging to
  remind customers of their appointment details.
  With over 90 percent of texts seen and reacted to
  within minutes, text reminders get the job done
  effectively.

Before involving a collection agency who will
take a bite out of your collected funds, consider
running your own text collection campaign. In
your personalized text messages, reach out
specifically to customers with past due accounts.
Messages can include a payment link for people to
tap and pay.
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Sell Products and Services Like Never Before!

• Consumers are no longer willing to wait for
  business hours or to get answers to questions
  while making purchase decisions. They want to do
  business effortlessly on their own schedule.
  Seventy percent of consumers would rather buy
  products and book services using messaging
  channels such as texting, messenger, whatsapp,
  etc.
•  

By 2022, 30 of customer service experiences will
be handled by conversational agents. 
Zebyl engagement center provides tools for
businesses to list their items for sale.
Customers can text a specific word like menu,
order, etc., to receive a link they can follow
to see items for sale with photos, descriptions,
and video. Customers can order items and pay for
them inside a text conversation.
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Dramatically Increase Rave Reviews for Your
Business

• According to a report in Inc. magazine, 84 of
  consumers trust online reviews as much as a
  personal recommendation.
• Its fair to say that what customers say online
  can make or break a businesss reputation.
• Regarding the latter, well assume you have lots
  of customers who like or even love your business.
  However, only a tiny percentage of satisfied
  customers take the time to write a review on
  Google, Facebook, Yelp, or elsewhere. But you can
  change that in a snap!
• You can use text messaging campaigns to send
  quick messages to customers and ask them to
  submit a review just by tapping on a link. It's
  all about making it easy for your thrilled
  customers to submit glowing reviews with just a
  couple of screen taps.

Customers who love your business want to give
you glowing online reviews. Make it super easy
for them to do it!
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Integrate Your Telephone Service With Texting
Service

• With Zebyl, you can integrate texting into your
  telephone service and enjoy the following
  benefits
• Never worry about unanswered voicemails on your
  staff mailboxes. Voicemails are converted to
  engaging text conversations with callers to
  handle their needs in real time.
• Reduce your phone traffic and answer common
  questions by sending automatic text messages from
  your phone tree to provide detailed information
  in response to customer inquiries.
• Develop a text messaging opt-in contact list by
  gathering consent from your callers as they call
  and navigate through your phone tree.
• Example To opt in to receiving text messages
  from us, please press 7
• When callers dial this option in your phone tree,
  they will be automatically added to your opt-in
  list and receive a welcome text from you in real
  time.

My voicemail system just texted someone and
saved a business opportunity!
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Pricing

• Zebyl is an affordable and super easy-to-use
  conversational communications platform for
  businesses of all sizes. Zebyl helps businesses
  reach their audiences faster, engage with a
  higher percentage of customers and prospects,
  sell more, and boost online ratings.

Zebyl messaging packages start at 5 a month.
Please see our website for a list of packages and
prices https//zebyl.com/pricing/
Sign up with Zebyl and get the boost your
business needs to transform your marketing,
sales, and customer service department into the
money-making machine it was intended to be.
https//portal.zebyl.com/signup/
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www.zebyl.com