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What are our obligations to our viewers in a world of 24/7 news delivery? ... News urgency and immediacy = Frequency ... FOX News has ramped up the cynicism ... – PowerPoint PPT presentation

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1
The Shifting Local News LandscapeStrategic
InsightsJuly 2007
2
Strategic Challenges
The Shifting Media Landscape
  • Changing Dynamics of Local News
  • The world of local news has changed 9/11
  • The audience has changed convenience dictates
  • The way we reach the audience has changed
    digital distribution
  • Local News Still Matters
  • 71 of 25 to 54 year olds are watching local news
    at least once a week.
  • 65 of morning viewers are watching every day for
    increasingly longer tune-ins.
  • Key Questions We Need to Address As An Industry
    (While We Still Can)
  • What are our obligations to our viewers in a
    world of 24/7 news delivery?
  • How do our values shift (if at all) in a world
    where convenience rivals credibility?
  • Where does the editorial role begin and end?
  • Are we prepared and equipped to become digital
    merchandisers?
  • How can we deliver urgency and immediacy while
    not compromising on quality and credibility?

3
Strategic Challenges
The Shifting Media Landscape Capturing
Engagement
  • Engagement touches on a broad range of
    fundamental news concepts
  • Differentiation
  • Volatility
  • Impact of News
  • Momentum
  • Talent Affinity
  • Trust and Credibility
  • Relevance
  • Social Connectivity
  • Engagement exists at two or more levels
  • In the moment and transient (topical hooks)
    cognitive
  • Brand affinity and enduring (loyalty) affective

  • The Consequences of Engagement
  • A richer connection emotion inspiration ?
    action and momentum
  • The audience experience of our news brand
    emotion, relevance, differentiation
  • Attributes of news viewers commitment,
    volatility, length of tune, psychological well
    being
  • Attributes of news programs tone, story telling,
    impact

4
Local News Equity
The Shifting Media Landscape The Local
Perspective
  • Local news and information remain the primary
    drivers of news consumption
  • Local news captures the largest weekly reach of
    all news outlets.
  • Local news delivers the greatest relevance in key
    touch points driven by local weather, and
    breaking news.
  • News urgency and immediacy Frequency (online
    and on-air)
  • Utilities weather, traffic, morning needs
  • Local expands and is no longer just local
    whats happening in my local area ? whats of
    interest to those who live in my local area
  • Television station allegiance is vulnerable to
    day-to-day behavior, with greater volatility, and
    weaker levels of commitment
  • Viewer volatility defines nearly half of the
    local news audience
  • Local news as a commodity
  • Ubiquity of news content

5
Digital News Consumption
Sources Used for News and Information
  • Web portals (65) eclipse cable news and all
    television news outlets except for local news.
  • Of the 14 news sources assessed, news viewers
    utilize an average of 6.7
  • Half of news consumers use seven or more sources
    for news

SOURCES USED FOR NEWS AND INFORMATION ( YES)
6
Local News Equity
The Shifting Media Landscape - Imagery
  • Local news continues to hold a dominant position
    in key news imagery representing a unique
    opportunity to migrate users to digital
    platforms
  • Not surprisingly the greatest advantage of local
    news is localism (but not at the expense of
    complete news coverage)
  • Breaking news taking place in your area
  • News coverage from in and around your city
  • Coverage of severe weather affecting your local
    area
  • Equity in national and international local
    stations meet or exceed cable news and network
    news for national and international coverage
  • National news reports Local TV at parity with
    cable news
  • Reports from Iraq and the War on Terror Local
    TV at parity with cable news
  • International news coverage - Local TV
    competitive with cable news

7
Digital News Consumption
News Sources Used Most Often
NEWS SOURCE USED MOST OFTEN FOR TYPES OF CONTENT
(1 of 2)
8
Digital News Consumption
News Sources Used Most Often
NEWS SOURCE USED MOST OFTEN FOR TYPES OF CONTENT
(2 of 2)
9
Strategic Challenges
The Digital Shift
  • The appeal and dominance of television as a
    medium has been reduced and even marginalized in
    many areas, particularly for younger news
    consumers.
  • Among Internet users, the web has become a
    preferred choice for a broad range of
    news-related items that have traditionally been
    the domain of television in general and local
    news in particular
  • To get the latest news headlines
  • To feel more connected to the world around you
  • To stay up-to-date on the latest trends
  • To learn new and interesting things
  • To learn things that can help you in your daily
    life
  • With proliferation comes eventual replacement
    consequently local news viewing trends are in
    decline
  • One-in-six are watching local news programs less
    often than they used to, while nearly half are
    using the internet more often.

10
Digital News Consumption
Media Most Likely to Turn to
MEDIA MOST LIKELY TO TURN TO FOR EACH ACTIVITY
(1 of 2)
11
Digital News Consumption
Media Most Likely to Turn to
MEDIA MOST LIKELY TO TURN TO FOR EACH ACTIVITY
(2 of 2)
12
Strategic Challenges
The Shifting Media Landscape
  • Urgency and Convenience are Defining
    Characteristics
  • News consumption on the web is primarily
    characterized by convenience and accessibility
    and not by a purposive news mentality.
  • Streaming content has conditioned users to be
    able to pick and choose their content, with
    broadband clips or DVR selections quickly
    supplanting passive television viewing
  • Alternative platforms have proliferated 73 of
    18 to 49 year olds are watching television on
    some digital or time shifting platform (DVR, VOD,
    web) in addition to live television.
  • The internet is quickly becoming synonymous with
    television -- rich media allows content providers
    to be in a leadership position migrating users
    between platforms and reinforcing existing
    viewers.
  • One-in-eight (12) now choose the web as their
    primary destination for laughter and humor (25
    of 18 to 24 year olds)
  • Four-in-ten (42) have watched online video of a
    news report in the past week

13
Digital News Consumption
Attributes Describing News Sources
ATTRIBUTES DESCRIBING VARIOUS NEWS SOURCES (1 of
2)
14
Digital News Consumption
Attributes Describing News Sources
ATTRIBUTES DESCRIBING VARIOUS NEWS SOURCES (2 of
2)
15
Strategic Challenges
The Shifting Media Landscape New Fundamentals
  • The Consumer is Now Dictating Change, Not the
    Media Industry
  • The combination of proliferating content and
    availability of digital platforms have shifted
    the balance in the media landscape to the
    consumer.
  • Media consumption has become both more ubiquitous
    and more fragmented.
  • Media companies alone will not dictate change,
    consumers will play an increasing role in shaping
    the future.
  • Network web sites are still not top-of-mind, even
    as the web begins to dominate news and
    entertainment needs.
  • Two-in-three (67) are watching online video at
    least once a week 34 are daily viewers.
  • News urgency and timeliness have the potential to
    be important frequency drivers for local TV
    websites, complementing local relevance.
  • News consumers expect local news web sites to
    report breaking news as soon as it happens
    (67)
  • Most (53) would use a local TV Stations website
    more often if they knew it reported breaking news
    and updated weather forecasts throughout the
    day.

16
Technology Attitudes and Usage
Ways You Would Watch Video
WHICH WAY WOULD YOU CHOOSE TO WATCH VIDEO IN EACH
OF THE SITUATIONS DESCRIBED?
17
Strategic Challenges
The Shifting Media Landscape New Fundamentals
  • Elements Defining Media Usage Have Shifted
    Toward Convenience and Immediacy
  • The biggest catalyst driving shifts in media
    consumption today is a need-it now mentality,
    driven by a sense of time poverty among users.
  • Media consumers are no longer willing to be on a
    programmers schedule.
  • Television viewers are more distracted, with
    multitasking encroaching on traditional
    relaxation hours such as early fringe, access,
    and even prime time.
  • Programming expands from appointment viewing to
    24/7 distribution.
  • Convenience has become the defining element
    driving online entertainment and news
    consumption.
  • Convenience and urgency of whats happening right
    now are now taking precedence over traditional
    attributes of trust, credibility, institutional
    weight.
  • The world of news is becoming a partnership
    between audience and professionals at an entirely
    different level of engagement.
  • Program and network allegiance are beginning to
    play a role in daily web behavior.
  • 15 are visiting any network web site at least
    weekly to watch episodes online.
  • Television viewers are watching online primarily
    out of convenience over half (56) choose to
    watch an episode online because they missed the
    scheduled airing of a favorite show on
    television.
  • One-in-four (28) are watching an episode again
    after seeing it on television.

18
Internet Usage
Weekly Use of Internet
YOU USED THE INTERNET FOR EACH OF THE FOLLOWING
REASONS WITHIN THE PAST WEEK (1 of 2)
19
Internet Usage
Weekly Use of Internet
YOU USED THE INTERNET FOR EACH OF THE FOLLOWING
REASONS WITHIN THE PAST WEEK (2 of 2)
20
Strategic Challenges
Online Content and Features
  • Although local news on television holds a
    behavioral advantage with perceived coverage
    strengths, allegiance to local news shows signs
    of vulnerability.
  • A large share of the audience perceives all news
    to be a commodity
  • Four-in-ten say there are so many different
    places offering news online that the do not need
    to make the effort to go to a specific news site
  • Local news suffers from a lack of viewer
    urgency
  • Nearly half say the internet is the most
    convenient way to get news and information
  • Three-out-of-ten use the internet during the day
    for news so they feel they have already gotten
    the news when they arrive home
  • More news users say the internet is the most
    timely and up-to-the-minute (33) than credit
    local news (24)
  • Lack of trust in news in general is driving
    viewer volatility
  • FOX News has ramped up the cynicism
  • Nearly half of news consumers feel there is no
    single source of news they can trust so they need
    to use multiple sources to get the whole story
  • Yahoo and other content aggregators benefit

21
The Shifting Local News LandscapeStrategic
InsightsJuly 2007
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