Title: Marketing strategies for alcoholic beverages industries
1Marketing strategies for alcoholic beverages
industries
2- While a millennial might drink alone, they are
more apt to share the experience with the whole
world! Of millennials who drink wine, according
to the Wine Market Council, over 50 talk about
it on Facebook, and more than a 1/3 share on
Instagram, Twitter, or YouTube. Instagram picture
share is free advertising for brands and venues.
They are just digitally social about their
experiences with beer and spirits.
3- Millennials are eager to know and are influenced
by what their peers and experts say about alcohol
products. About 60 percent consider wine reviews
extremely or very important, compared to
about 20 percent of baby boomers. They are
changing how we talk about and buy things.
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5- Although Millennials are value-conscious, they
use coupons and look for good deals. But, that
doesnt mean they dont seek quality. They also
equate price with quality. In short, mass media
doesnt have the same impact because they dont
believe it. Due to their connectedness to
communities of interest, many millennials reject
mass-marketed alcohol beverages and rely more on
their social communities. This again helps fuel
the rise in popularity of handcrafted,
microbrewery, small-batch, single-barrel
products, descriptors.
6- However, itd be a mistake to interpret that
desire for quality translates directly to brand
loyalty. That means the industry has to be
smarter and understand their customers journey
better, not in terms of segmentation, but
actually knowing and tapping into the markets
emotional analytics.
7How to Develop Customer Loyalty with fickle,
Variety Driven Millennial Consumers
We know that emotions and customer journeys are
important. Emotion prepares customers to respond.
When we design an experience that supports a
journey to the full scope of emotion, results are
seen in the bottom line. Increase positive
results by serving every customer with a tailored
fit experience.
8- The primary driver of customer loyalty is
emotion. Forresters Customer Experience Index
(CX Index) research shows that emotion is the
strongest predictor of customer experience
outcomes such as customer loyalty.
9- Take a closer look at your journey maps and
journey data visualizations to figure out what
the customer is seeing and experiencing. Approach
it through the lens of emotion to better
understand the experience of your customer. Make
purchases from your own store or website,
subscribe to your email list, follow every path
you have laid out for your customer. This process
will help you evolve journey mapping,
measurement, and design. Also, you need to have
the power of data and an ai-driven content
marketing strategy like the kind FiO Analytics
platform provides. Optimal customer journeys use
a human approach that is enhanced by technology.
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ho-drink-enjoy-social-proof-social-sharing/