Title: How to Start Online Medicine App Development
1How to Start Online Medicine App Development
With everything going online, even the pharma
industry is leveraging the power of technology
and bringing change. Famous companies like
Netmeds, MedLife, etc., paved the way for
delivering medicines to your doorstep. This gave
many people an opportunity to enter this market
and build their startups around it. According to
Statista, the global market size of drug delivery
systems is estimated to increase upto 900 billion
dollars. There is a huge scope for starting a
business in the pharmaceutical industry and
reaching out to your customers.
Health, Pharma Medtech gt Pharmaceutical
Products Market premium Q Size of the drug
delivery systems market worldwide in 2016 and a
forecast for 2025 (in billion U.S. dollars)
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Source Show sources information 99 - Show
publisher information
Release date March 2018
Region Worldwide
Survey time period 2016
Statista 202'i P Show source
O Additional Information
Here, the primary concern is that companies need
to abide by the laws and regulations of
pharmaceuticals as it includes critical and
sensitive information about patients. Today
companies understand and follow these norms with
an aim to provide users with a seamless
experience.
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2How to Start Online Medicine App Development
If you plan to start with an online medicine app
development service, here is your complete guide
for it. Herein, I will discuss how to start an
online pharmacy business, benefits, different
business models, monetization models, etc. So,
lets start
Why should you invest in On-Demand Medicine
Delivery App Development Benefits of Online
Medicine Delivery App Challenges in
On-Demand Medicine Delivery App Development
Steps to Start with Online Medicine Delivery App
Development Decide Technical Stack
Monetization Model Cost to Develop Medicine
Delivery App
Why should you invest in On-Demand Medicine
Delivery App Development E-Pharmacy is growing
exponentially and helping pharma companies as
well as consumers to order needed medicines
online. Today there are plenty of opportunities
as well as competition in the market. If you plan
to start with online medicine delivery app
development, you are at the right place. Here, I
will walk you through the complete guide of
medicine app development, business models,
monetization, benefits, etc. This will help you
take the following steps of planning and
executing your idea.
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3How to Start Online Medicine App Development
Thinking of starting an online medicine app?
Reach out to us and we will guide you through the
entire process.
Request Demo
Benefits of Online Medicine Delivery App Online
delivery applications make it easy to order
medicines from the comfort of your home, and this
is one of the major reasons people prefer online
medicine ordering. Below are some of the major
benefits of online medicine delivery apps for
consumers and pharmacists. Benefits for
Customers Real-Time Updates In
Inventory Online medicine delivery apps make it
easy for customers to know whether the particular
medicine is in stock or not. People can enable
the notify me option when the medicine is back
in stock. This helps them not to have unwanted
runs at the pharmacy. With the help of push
notifications, customers get to know about the
needed medicines and medical equipment. Easy
to Purchase Online medicine app provides users
with the freedom to order medicines from the
comfort of their home with just a few clicks.
They can easily know which medicines are
available and know when others come in stock. Not
only this, but customers can also track their
order from the app, know the pharmacy location,
have multiple options of payment, etc.
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4How to Start Online Medicine App Development
Discounts and Special Offers With the help
of push notifications and email marketing, you
can notify users about the latest discounts and
special offers in your app. Discounts and special
offers allow you to get more users to sign up for
your application and serve better to the existing
customers. Additionally, it will help you and the
pharma stores to increase sales. Easy Home
Delivery With the online medicine application,
medicine delivery becomes easy. Without any
hassle of traveling, medicines are delivered at
the doorstep it helps users save their time and
have medicines delivered on time.
Benefits for Pharmacists Established
Customer Base Online medicine apps provide you
with a strong customer base, as a result, helps
you to increase your customer retention rate. It
also helps pharmacists to grow their reach in the
local area and increase their sales. Better
Selling Opportunities Pharmacists have the best
selling opportunities by taking their stores
online as they can easily reach more customers
and serve them. Better selling opportunities
increase their revenue. Managed
Inventory Manage your inventory by keeping
medicines in stocks and organized. The managed
inventory gives you clarity about which medicines
are in-stock or
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5How to Start Online Medicine App Development
out of stock and can also know the location of
each medicine in their warehouses. Increase
Business Reach Getting your store on an
application helps you to increase your reach and
get more customers.
Challenges in On-Demand Medicine Delivery App
Development Online medicine delivery app
development is pretty easy, but there are also
some challenges when it comes to development. The
data generated over the app is extremely
sensitive as it includes users health
information. For an online medicine delivery
business, you need to follow the rules and
regulations. Lets see the top 3 challenges in
detail FDA Regulations Be it an online medicine
delivery business or offline you will have to
abide by the rules and regulations of the FDA. It
keeps track of medicines and its effects while it
lasts in the market. Each of these medicines has
a serial number attached, making it easy to
recall if and when any side effects happen. Data
Security When you start online medicine delivery
app development, you need to abide by the Health
Insurance Portability and Accountability Act to
secure your patients data. You cannot disclose
sensitive information about your users. Apart
from this,
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6How to Start Online Medicine App Development
you will also need to use the latest encryption
algorithms to make the application stronger and
less likely to cause data theft.
Facing Conflicts from Old Enterprises The online
medicine delivery business is a competitive
market and can be difficult for a startup to
enter and get customers due to existing
enterprise companies. In such cases, make sure to
understand your competitors and know how you can
make your service better and attend to customers
needs.
Going further, lets see how you can start with
online medicine delivery app development,
features to consider, business model, etc. Steps
to Start with Online Medicine Delivery App
Development Heres everything you need to know
about how to start online pharmacy business
Market Research When you start with online
medicine delivery app development, your first
step is to conduct market research about your
competitors. Study your competitors
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7How to Start Online Medicine App Development
business model, then understand your users, their
needs, market demand for your product, etc. These
things will provide you with more clarity on the
market needs, your target audience, how you can
perform better than your competitors, etc. Decide
Business Model The first step is defining a
medicine delivery business plan as it defines how
your business processes. It is extremely
important to have a business model for any
company and follow it as it streamlines the
process, keeps all the team members on the same
page, and helps businesses work together.
Following are some of the common business models
for your medicine delivery app development
Single Store Here, customers will upload the
prescription in the app and order to the local
online retail store. They will check the
particular medicine in the inventory and then
deliver the medicine to the customers. Here, the
pharmacy will have to maintain the entire
inventory, delivery, invest in application
development, maintenance, data security, and make
sure to deliver the right medicines to the right
customers. If you are just starting with online
medicine delivery app development, this model can
be a bit expensive for you as it requires a high
amount of investment at an early stage.
Aggregator Model One of the major benefits of
the Aggregator model is that you will not need to
invest in managing the inventory but instead will
work as a middle person for end-users and local
pharmacy stores. This is the most common
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8How to Start Online Medicine App Development
model for many industries and also in the
pharmaceutical industry. Here, online pharmacy
owners will tie up with the local pharmacists in
different areas and provide medicines to the
users. When a user uploads the prescription and
places an order for medicines, your app will
redirect them to the nearest pharmacy, and then
the store delivers the required medicines. This
is the most common model used for startups as it
requires less investment and provides better
services to users. Direct to Consumers This
model does not include any third parties to
operate. Instead, pharmacies directly deal with
customers and fulfill their requirements.
Reaching out to customers helps business owners
to have direct control over their business and
build relationships with them.
When you start online pharmacy business, make
sure to choose the business model that works best
for you. The most popular and preferred is the
Aggregator model. You will not have to worry
about inventory systems or anything and instead
work as a bridge between users and the
pharmacy. Issue Necessary License and
Permits Selling medicines online is a sensitive
matter, so you need to have all the necessary
licenses and permits. When starting with medicine
delivery application development, the first step
is to make sure that not a single person places
an order without uploading a prescription. Get a
retail drug license or zone permits to deliver
medicines and run your business. Also, make sure
to register your online medicine
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9How to Start Online Medicine App Development
store and tie-up with the necessary local
pharmacies to serve customers. Once you have
gathered all the required permits and licenses,
you can start online pharmacy business. Appealing
UI/UX Design has a major impact on your users as
it defines whether users will stay and use an
application or not. Have an appealing UI/UX and
easy navigation of your application. It will help
them to understand your application and use it
effectively. You also need to make sure that your
application is consistent and responsive across
all platforms. Make sure to have defined
information architecture, consistent design, easy
to use and navigate. These things will make your
application stand out from the competitors. Hire
a Technical Partner There are two ways you can
start with online medicine delivery app
development you can hire a freelancer or an IT
company. You can decide depending on your
business requirements and the quality of work you
expect. When starting with online medicine
delivery app development, you need to consider
many things like designing, development, testing,
marketing, maintenance, etc. Each of these
verticals requires you to have a dedicated team
of experts working on it. Freelancers will help
you with medicine delivery application
development at low costs, but you will need to
invest in deployment, domain name, and
maintenance. Moreover, if there is a delay in
development from their side, it can result in a
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10How to Start Online Medicine App Development
delayed launch of your application, and you might
need to deal with some losses too. On the other
hand, when working with a medicine delivery app
development company, you will have a dedicated
team for development, i.e., developers,
designers, testers, marketing, etc. With a
medicine delivery app development company, you
get assurance of quality work and timely
delivery. A dedicated team will help you develop
applications faster, help with deployment,
maintenance, upgrading, etc. Let our team of
developers provide you with complete end-to-end
guidance about how to develop an online medicine
app.
Request Demo
Design Features When you start with pharmacy
delivery app development, your application will
have certain features dedicated for each user.
Lets see must-have features For Customers
Social Signup Signing up is the first necessary
step to access the application. You can either
ask customers to create their account with a
username/email and password or sign up using
their social account. Try to make the signup
process easy and short instead of long and
complicated.
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11How to Start Online Medicine App Development
Profile Management Users should manage
their profile by entering their delivery address,
medical history, purchase history, etc. They
should be able to edit all this information when
needed. Upload Prescriptions This is the
most important feature for medicine application
as it is a rule that you cannot sell medicines
without prescriptions. Users can upload their
prescription, which pharmacists can view and
deliver medicines accordingly. Medicine
Details Users should have access to details like
ingredients, manufacturer, expiry date,
manufacturer, etc. It will help customers to be
informed and make decisions.
Filters Filters make it easy for users to search
particular products for the large inventory. You
can provide various filters based on medicine,
manufacturer, expiry date, etc.
Chemist Panel Manage Drug Details Pharmacists
should be able to add, update, and delete certain
products from the backend. They can update the
products when they are in stock
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12How to Start Online Medicine App Development
and remove them when out of stock even customers
can be notified when the product is back in
stock. This helps to serve their customers
better. Order Tracking and
Notifications Pharmacists should enable
notifications so that users know and can further
accept and deliver the medicine on time when they
place an order. Order tracking helps pharmacists
know the exact location of the delivery person
it helps them stay updated in real-time.
Digital Prescriptions This feature allows
pharmacists to see the prescriptions uploaded by
the users and deliver medicines accordingly.
Prescriptions are important to make the necessary
delivery of medicines. Manage
Discounts Pharmacists can run various campaigns
and discounts on different medicines to retain
customers and get new customers. You can make
discounts like free delivery, or a certain amount
of discounts, etc. Order Management Order
management helps pharmacists know when a new
order comes in, prioritize it, and process it
further. They can also see the order history,
manage inventory, and no revenue generated.
Access Reviews and Ratings You can view and have
access to customer feedback. Understanding this,
you will have more clarity on what type of
services your customers need or medical products
they are searching for.
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13How to Start Online Medicine App Development
Medicine Delivery Person Delivery Person
Profile The delivery person should be able to
add their profile picture, name, languages
spoken, etc. They should also be able to see the
number of orders delivered, distance traveled,
and more. Push Messages Push messages
notify the delivery person when they have to
deliver the new order along with its details.
This helps them to be on time and manage the
timely delivery of medicines. Maps Delivery
people can use the map to get directions to reach
the destination to deliver the products.
Integration of maps helps delivery people to use
the shortest route to reach the destination.
Delivery Updates Once the medicines are
delivered, delivery people update the system,
which helps notify sellers and buyers Admin
Features Inventory Management Admin can
manage the inventory and know the exact location
of each product, which products are in the stock
and not, which medicine has more
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14How to Start Online Medicine App Development
sales and which has less. These details about
inventory will provide you with more clarity on
what your customers are searching for.
Marketing and Promotional Tools Admin can have
access to marketing and promotional tools to run
various marketing campaigns and offers. You can
also send users marketing emails directly from
the apps backend and notify users about the
latest promotions or some festive season special
offers. Manage Suppliers and Users Admin
can have access to suppliers data, know their
details like addresses, name, numbers,
manufacturing details, and more. Access and
Generate Reports Your sales report generation
will help you to know your sales revenue, what
medical products are customers purchasing more,
which medicines they require, you can also carry
out analysis depending on what medicines are in
more demand and can restock them accordingly.
Advance Features In-App Document
Scanner This is a must-have feature for
customers who want to scan their prescription and
share it with their pharmacists to get needed
medicines. Document Management This feature
helps users to manage their shared documents and
keep them safe and secure. These documents are
sensitive, so you need to
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15How to Start Online Medicine App Development
make sure to provide them with an extra level of
security with biometric authentication.
Electronic Prior Authorization Healthcare
professionals can have prior authorization to
access the EHRs of their patients. This helps you
to keep sensitive documents secure.
Curb-side pickup You can allow users to have
curbside pick up if they need the medicine on an
urgent basis. Users can search for the nearby
stores, upload their prescriptions, place, and
order medicines, and during checkout time, they
can select the curbside pickup option.
In-App Chat User and healthcare professionals
can also interact with each other with the help
of in-app chat. Another help of in-app chat
features is also with the tech support team. If
healthcare professionals and users face any
issues with the application, they can chat with
the customer support team and resolve their
issues. Number Masking This is an important
feature to make sure that you mask users numbers
from the pharmacists and delivery person in order
to maintain users security. Shipment
Tracking Shipment tracking allows customers as
well as pharmacists to know the exact location of
the products. In case of need for directions,
users can
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16How to Start Online Medicine App Development
also be in touch with the delivery person and
guide them with the directions. Multilingual
Support Multilingual application has become a
need of an hour. As a part of inclusivity and
diversity, you need to provide multilingual
support. Users can select the language of their
preference and use your application
accordingly. Real-time Analytics Real-time
analytics helps the admin know the number of
users, everyday sales, number of cart
abandonments, delivered products, reviews from
customers, etc. all this information provides you
with better information about how users
experience and use your application.
Additionally, it even helps you to make better
decisions. Chatbot Support When users or
healthcare professionals face challenges, they
can interact with users and resolve their
issues. Role-Based Dashboards You can
provide role-based access to different users
depending on their roles. They can get the
real-time analytics of different app modules and
work on them to make the application better.
Request Demo
Decide Technical Stack
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17How to Start Online Medicine App Development
Once you decide on the features of your
application, your next step is to decide the
technical stack you will use to start with
pharmacy delivery app development. For this,
reach out to your technology partners, and they
will help you pick the right technology stack for
your company. When starting with online medicine
delivery app development, you need to consider
developing applications for iOS and Android
users. To do so, you have two options develop
native applications for both platforms or choose
crossplatform app development. Depending on your
requirements you can decide which of these you
would like to use. In my opinion, choosing a
programming language that supports cross-platform
applications development is a better choice than
native app development. So, reach out to an
online pharmacy app development company that can
help you with cross-platform application
development. With cross-platform application
development, you can use a single-code base for
both operating systems. You will also save some
money with cross-platform applications as you
will not require hiring more people for app
development. Also, while pushing updates, you can
easily write the code once and update it
immediately. Monetization Model When you start
with medicine delivery application development,
you need to define ways to monetize the
application. So, here are certain ways you can do
it, or you
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18How to Start Online Medicine App Development
can also take the help of a pharmacy app
development company who will help you with
development
Commission -Based Model
Featured Listing
Sell Advertisement
Commission-Based Model This is the basic model
that multiple apps follow. The on-demand medicine
delivery application can provide pharmaceutical
companies a platform to sell their products or
medicines to buyers. These pharma companies
charge a certain amount of commission on the
medicines sold or the number of daily
sales. Featured Listing You can tie up with
pharma companies to feature their medicines on
the home page. It works as a sponsored ad and
helps pharmaceutical companies increase
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19How to Start Online Medicine App Development
their sales, and even a medicine delivery app
owner will earn a fixed amount of money to run
sponsored ads. Sell Advertisement You can run
various ad campaigns of hospitals, pharmacy
companies, pathologies, etc. this is one way to
monetize your application. Cost to Develop
Medicine Delivery App When it comes to
developing applications, it is counted on an
hourly basis. Depending on the type of
application you want to build, like Hybrid or
Native (iOS Android), will define medicine
delivery app development cost. Our skilled
developers can help you build both Native and
Hybrid applications depending on your business
requirements. Developing hybrid applications
takes approximately 675 hours, including
designing, developing, QA, and UAT. Whereas
developing native applications (iOS Android)
takes up to approximately 818 hours. Note this
is the approximate cost of app development,
actual cost depends on the project requirements
and the scope of the work discussed. If you have
an idea and would like us to help you develop a
medicine delivery app, you can reach out to us.
Our experts will help you with each phase of
software development and grow your business.
Request Demo
Conclusion
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20How to Start Online Medicine App Development
With almost every industry going online, there is
a digital revolution, even in the medicine
industry. Today there are plenty of companies
providing online medicine delivery services. If
you are thinking of developing a medicine
delivery application, you are not late. This
industry is still booming and helping people to
order things online from the comfort of their
homes. To start a medicine delivery business,
follow the points we discussed and features that
you must follow in your application. If you still
have confusion as to which feature to include or
technology to develop on, you can reach out to
us. We have helped many companies across the
world and helped their startup to turn into
successful businesses.
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