IVR & Bulk Calls During a Health Crisis

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IVR & Bulk Calls During a Health Crisis

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Voice calling APIs are the tools that software developers and engineers integrate into various internet applications to allow making and receiving voice calls. They connect to the Public Switched Telephone Network (PSTN) with an internet-based application. Therefore, calls can be made and received from the application to a PSTN and vice versa. – PowerPoint PPT presentation

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Title: IVR & Bulk Calls During a Health Crisis


1
phone call api
What is a Calling API? Calling APIs is the
development of clients applications submitting a
request to an API, and the following API returns
the requested information from the dedicated
server or program, providing the data back to the
user. Various APIs are available in the telecom
industry such as phone call API, voice call API,
android API calls, and more. For example, if an
app uses voice call API to call a targeted user,
a user can utilize the API call to use the voice
call feature.
2
voice call api
What are the benefits of implementing voice call
API? Let's split the two terminologies to
understand their purpose better. To capture
information online, users can click a button
instantly to access the data. The process is
smooth, and there are no lag times to achieve the
same. This happens because behind the scenes
there is an API that makes it possible. API
stands for an application programming language,
and its main purpose is to make accessing
anything simple and quick. So, how does a voice
call API work? Audio APIs can be easily embedded
into any application.
3
Advantages of Fonadas Calling API Customize We
treat each client differently as to provide
personalized service. Fonadas android calling
API can be diversified with greetings, premium
services for long time consumers within an app or
website.
4
How to integrate API to your website?  Locate
the URI of the server The first thing is to find
out the Uniform Resource Identifier (URI) of the
server whose data a user requested. This is the
same as the home address, and without it, a user
cant initiate the process. To call android API
calls or phone call API, URI is needed and it
helps to locate the receiver address. HTTP
Integration  After the first step, include the
following basic request verbs 01 GET - Returns
a resource to the user. 02 POST - This command
creates a new object 03 PUT It edits the
existing resource 04 DELETE This terminates the
specified object
5
Access Token or API Key Inclusion It serves as
a unique identifier to authenticate calls via an
API. It used to accept or deny requests based on
the clients permission. This helps the user
verify each request and record it for insights
and other purposes. Better Response When the
user initiates a request by a calling API, the
receivers server replies accordingly to grant
access to the targeted endpoint. This initiates
better response within the server.
6
What is voice calling API? Voice calling APIs
are the tools that software developers and
engineers integrate into various internet
applications to allow making and receiving voice
calls. They connect to the Public Switched
Telephone Network (PSTN) with an internet-based
application. Therefore, calls can be made and
received from the application to a PSTN and vice
versa. Since the Voice calling API executes the
telephony functionalities, the software developer
can design an engaging customer experience. IDC
estimates that 30 of the businesses will have
integrated communications through an embedded API
in the near future. Other advantages of API
voice call include high scalability, highly
configurable, and incredibly cost-effective.
Voice calling APIs also enable routing calls
globally to browsers, mobile applications, SIP
domains, and phones.
7
thanks for watching my presentation
Address Shivtel Communications Pvt. Ltd.
209-210, Tower-1, Assotech Business Cresterra
(ABC), Plot No.22, Sector-135, Noida 201 304
Uttar Pradesh, India info_at_fonada.com 1800 137
3839 https//www.fonada.com/
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