All You need to know about patient satisfaction

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All You need to know about patient satisfaction

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Patient satisfaction is one of the strongest pillars for both sides of an apt healthcare arrangement - the provider & the seeker. A satisfied patient is an empowered individual who aids his own care & cure time; while doing so, he also aids the doctor to attain his ultimate goal of medical practice & also experience a positive word of mouth in the air around. – PowerPoint PPT presentation

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Title: All You need to know about patient satisfaction


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All You need to know about Patient Satisfaction
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What is patient satisfaction?
  • Patient satisfaction is one of the strongest
    pillars for both sides of an apt healthcare
    arrangement - the provider the seeker. A
    satisfied patient is an empowered individual who
    aids his own care cure time while doing so, he
    also aids the doctor to attain his ultimate goal
    of medical practice also experience a positive
    word of mouth in the air around.

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Why patient satisfaction is important in
healthcare?
  • Patient satisfaction is concerned with how
    patients evaluate the quality of their healthcare
    experience. It is increasingly being assessed in
    surveys of healthcare settings, as a marker of
    quality of care, along with other dimensions of
    quality such as access, relevance to need,
    effectiveness, and efficiency.

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How you can improve patient satisfaction?
  • Expectations
  • Time
  • Appearance
  • Perception
  • Quality of care

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Benefits of patient satisfaction
  • Patient satisfaction is a highly desirable
    outcome of clinical care in the hospital and may
    even be an element of health status itself.
  • A patients expression of satisfaction or
    dissatisfaction is a judgment on the quality of
    hospital care in all of its aspects.
  • Patient satisfaction belongs to the service
    dimension as opposed to the technical dimension
    of quality of care.

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Thank You
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