Title: All You need to know about patient satisfaction
1All You need to know about Patient Satisfaction
2What is patient satisfaction?
- Patient satisfaction is one of the strongest
pillars for both sides of an apt healthcare
arrangement - the provider the seeker. A
satisfied patient is an empowered individual who
aids his own care cure time while doing so, he
also aids the doctor to attain his ultimate goal
of medical practice also experience a positive
word of mouth in the air around.
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4Why patient satisfaction is important in
healthcare?
- Patient satisfaction is concerned with how
patients evaluate the quality of their healthcare
experience. It is increasingly being assessed in
surveys of healthcare settings, as a marker of
quality of care, along with other dimensions of
quality such as access, relevance to need,
effectiveness, and efficiency.
5How you can improve patient satisfaction?
- Expectations
- Time
- Appearance
- Perception
- Quality of care
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7Benefits of patient satisfaction
- Patient satisfaction is a highly desirable
outcome of clinical care in the hospital and may
even be an element of health status itself. - A patients expression of satisfaction or
dissatisfaction is a judgment on the quality of
hospital care in all of its aspects. - Patient satisfaction belongs to the service
dimension as opposed to the technical dimension
of quality of care.
8Thank You