We Learn Something New Everyday

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(No Transcript)
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We Learn Something New Everyday

• Some Keys to
• Successful Training

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Today we will discuss

• The Trainer
• What Makes a Successful Trainer
• The Presentation
• Presenting Your Subject
• The Training Environment
• The Classroom where ever it
  may be
• The Student
• Having the Subject Take Hold

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Whats makes a successful trainer?

• Personally speaking
• Be approachable and willing to talk
• Get to the point be concise
• Be open to critiques
• Class surveys or critiques about your
  presentation??
• Sense of humor
• Pay attention to your body language
• Be at ease and smile

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Whats makes a successful trainer?

• You as the Presenter
• Practice speaking clearly and at speed that may
  seem a bit slow to you.
• Important if teaching internationally or to those
  where English is not their primary language
  avoid slang terms
• Practice your presentation and consider having
  someone watch you present a portion of your
  subject

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Whats makes a successful trainer?

• You as the Presenter
• If you dont know, dont be afraid to say so AND
  find out the proper answer
• Share your experiences BUT keep it short
• If your are writing, make sure people can read
  it. Spelling!!

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Whats makes a successful trainer?

• Always dress appropriately (nice) but dont over
  (or under) do it
• Your students may be ultra-casual but you should
  not
• Environment may drive what you wear, i.e.
  operating room or police bomb squad
• Keep up your own knowledge as someone in your
  class could call you on it later
• Be on-time and ask the same of your students

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Presenting Your Subject

• Know the subject well so you can present the
  training in a logical order that makes sense
• Try to stick to an agenda to keep the learning
  on-track
• Create a Course Guide
• Documentation should be clear and presented in
  the same order as the class
• Include related images that reinforce subject
  retention

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Presenting Your Subject

• Try not to overstress a point but take time to
  ask someone to demonstrate for the class when
  appropriate
• Keep a steady pace to the class and dont let it
  bog down
• Take questions but make the answers direct
• Take breaks at logical points during the class

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Presenting Your Subject

• Find ways to have substantial hands-on to
  reinforce the subject
• If you find your presentation dry, it probably
  is get a second opinion
• Tangents are okay provided you can steer them
  back to the subject in a timely fashion
• Its okay to come back to a point when more
  appropriate

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Presenting Your Subject

• Take advantage of technology but dont rely on it
• Video, audio, Powerpoint, web-based (Flash
  presentations), video conferencing, online
  meeting services (WebEx, GoToMeeting)
• Be sure to stress points students REALLY need to
  remember (especially those that affect safety)
• Be flexible and allow the students time for
  questions and participation

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Presenting Your Subject

• Step back and reevaluate your subject
  occasionally.
• Has technology changed? Are you presenting too
  much information (or not enough)?
• Utilize other people who may be knowledgeable on
  individual subjects (guest demonstrators or
  speakers).

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Presenting Your Subject

• Simple subjects only require simple presentation
  your students have brains
• Sometimes you have to teach to the lowest common
  denominator
• This will be refresh information for students who
  are familiar with the subject

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Presenting Your Subject

• Train the Trainer
• Provide good source materials and extra time for
  hands-on and questions
• Possibly treat separately as its own class
  (advanced training or an extension of the regular
  training)
• Expect a more professional learning situation as
  the student realizes they will expected to
  successfully pass on the subject

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The Classroom wherever it may be

• Try to have students as close to you as
  comfortably possible
• Make students comfortable (room temperature, good
  lighting, elbow space, etc)
• Consider safety when necessary
• Have procedures in place where hazards
  of any kind exist

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The Classroom wherever it may be

• Have the right tools and up-to-date equipment
  available for sufficient hands-on practice
• Keep tools in good condition and software updated
• Keep training equipment clean (i.e. keyboards and
  mice) and in good operating condition.

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Having the Subject Take Hold

• Students are responsible paying attention and
  making an effort to participate
• Set some student expectations and goals at the
  beginning
• If convenient, have students pair up where they
  can bounce ideas and important points off each
  other

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Having the Subject Take Hold

• Problem students -
• Know-it-alls students
• Offer know-it-alls the chance to help out
• Verbal battles are counter-productive and need to
  be avoided
• Speak to them separately if needed

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Having the Subject Take Hold

• Problem students -
• Dont want to be there students
• Some people just dont want to participate so
  dont let them bog down the class.
• Give it your best shot to have them to
  participate but dont neglect the ones who want
  to be there

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Having the Subject Take Hold

• Problem students -
• Sleepers
• Quietly ask them to move the front of class
  during a break
• While talking nonchalantly give them a gentle tap
  on the shoulder as you walk by
• Hands-on work rather than lecture after lunch is
  always a good idea

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Conclusions
Putting the Pieces together

• You are responsible for getting people from point
  A to point B

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Conclusions
Putting the Pieces together

• You are responsible for getting people from point
  A to point B
• Work together and you will achieve successful
  learning

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... And seeing your students succeed is the
reward!!
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Conclusions

• This full presentation (including my secret
  notes) will be available for free download at
  www.seesystems.com
• Q and A ??
• Thank you!!