Richard L. Duncan, CPP

1
Aviation Safety Security Adapting to Changes
in the Operating Environment

• Richard L. Duncan, CPP
• Director of Security
• Department of Aviation
• Hartsfield-Jackson Atlanta International Airport

2
Agenda

• Hartsfield-Jacksons Operating Environment
• Regional Economical Impact
• Aviation Security
• 9/11/2001
• TSA Layered Security Approach
• Liquids, Aerosols and Gels (LAG) Ban
• Impact on Concessionaries
• Lesson Learned
• Closing Thoughts

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Hartsfield-Jacksons Operating Environment

• 84.85 Million Passengers (Worlds Busiest
  Airport)
• 55,000 Employees
• 5.8 Million-Square-Foot Terminal Complex
• 200 Food, Beverage Retail Outlets
• 4200 Acres Campus with Cargo, Maintenance and
  Support Facilities

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Aviation Security 9-11-2001

• 9/11/2001 - Aircrafts Used as Weapons
• New Security Roles Responsibilities
• Transportation Security Administration
• Airport Operators
• Aircraft Operators
• Individuals
• Other Governmental Agencies
• New Threats

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Transportation Security AdministrationLayered
Security Approach
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Threat Level OrangeAugust 10, 2006
Liquids, Aerosols and Gels Ban
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Liquids, Aerosol Gels (LAG) Impact on
Concessions

• Pre-Screening
• 30 - 40 Reduction in Sales
• Changed some product lines More solids and
  products under the 3 oz limitation
• Post Screening
• Significant loss of business at Fragrances Stores
  
• Changed store concept
• Duty Free
• 25 Reduction in sales for extended period of
  time
• Worked with international carriers to educate
  passengers on LAG procedures
• Currently, running ahead of last years revenue,
  but below expected levels

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LAG Lessons Learned

• Adapt to change
• Coordinate with partners
• Educate passengers
• Develop system-wide solutions
• Tamper resistance bags
• Size limitations
• Final destination Duty Free?

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Closing Thoughts
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Aviation Safety Security Adapting to Changes
in the Operating Environment

• Richard L. Duncan, CPP
• Director of Security
• Department of Aviation
• Hartsfield-Jackson Atlanta International Airport