Toll-Free Number Providers

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Cloudshope Dialer Solution
Lovely Pandey
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Table of Content
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Types of Dialer

• Preview Dialer
• Sequential Dialer
• Predictive Dialer
• Manual Dialer

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Preview Dialer

• Preview dialer system automatically dials on the
  contact numbers, pulling numbers one by one from
  the list of data uploaded by you.It can be
  operated via Android Phones.

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Preview Dialer USPs

• Before After call Popup
• Live Agent Dashboard
• Live Call Barging
• Live Call Whispering
• Reserved DID for calling
• Call back Option
• Follow-up notification
• CRM Integration
• Advance Form with Disposition Sub-Disposition

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Sequential Dialer

• Sequential dialer system dials the number one
  by one in the sequence with any manual
  intervention. There is an option to get a CRM
  form popup after every connected call. It can be
  operated via mobile phone Desktop.App to be
  installed Mobile Troop TrackerDesktop
  X-Lite 3.0

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USPs of Sequential Dialer

• CRM Form popup for all connected Calls
• CRM Integration
• Live calls logs
• Live dashboard
• Works on keypad mobiles also
• Live Call Barging Call Whispering Feature
• Call back on Reserve DID option
• Follow-up Notification
• Desktop calling feature

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Predictive Dialer

• Predictive Dialer automatically dials number from
  the list uploaded by you and transfers the call
  to the agent once the connection is established
  with customer. Hence it ignore transferring busy,
  switched off, etc. calls to agent.

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Predictive Dialer USPs

• Diverts only Connected calls to Agents
• Live Call Monitoring
• Campaign management option
• Call back option Follow-up Reminders
• Call Recordings
• CRM Integration
• Custom Disposition Sub-disposition
• Live Dashboard with Reports Analytics
• Increases sales efficiency (3 Calls per Agent )

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Manual Dialer

• Manual dialer enables you to do outbound call
  from an Android phone. In manual dialer you can
  dial the number one by one without letting you
  agents number getting displayed to customer.
  Every call is recorded and can be tracked by
  Admin.

Mobile App Troop Tracker
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Frequently Asked Questions(FAQs)

• Q1) What kind of CRM Integration is possible?
• Ans Any kind of custom integration with any CRM
  is possible , depending upon the requirement.
• Q2) In which format data can be uploaded?
• Ans The data should be uploaded in .CSV format.
• Q3) Any particular format to be followed while
  uploading data?
• Ans Only the first column validation is of
  mobile number, apart from that you can have any
  fields in you data. As such no format has to be
  followed.
• Q4) How many maximum call can be done in a day?
• Ans As such no limits are there. You can do n
  number of calls in a day.
• Q5) Will my telecallers number be displayed to
  the clients?
• Ans No , you can opt for a reserve number ( 10
  digit) from which the calls will deliver . And
  the call back on that number is also possible

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Contact Us
Address Cloudshope Technologies Pvt. Ltd.
11th Floor, 1141-1142
I-Thum Tower B,
Sector-62 Noida, Uttar Pradesh 201301,
INDIA Email  info_at_cloudshope.comContact
9027890278 Toll-Free 1800-313-8282
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