How WhatsApp chatbot is shaping logistics' future

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How WhatsApp chatbot is shaping logistics' future

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Chatbots for logistics are substantial in customer-related operations as well as supply chain operations Here’s all you need to know! – PowerPoint PPT presentation

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Title: How WhatsApp chatbot is shaping logistics' future


1
How WhatsApp chatbot is shaping logistics' future
  • Benefits of WhatsApp API help in the logistics
    business
  • Does WhatsApp API help in courier services?
  • Uses of WhatsApp Chatbot API in Courier Services
    and Logistics
  • Promotional Messages
  • Handling customers 24/7
  • Shipment Location sharing
  • Delivery Updates
  • Feedback
  • Queries and FAQs
  • WhatsApp automation features in logistics

2
Benefits of WhatsApp API help in the logistics
business
  • WhatsApp API is the future of businesses in a
    digital platform. Most people are now adapting to
    WhatsApp API for business betterment. WhatsApp
    API has more features to handle and engage the
    customers in the business anywhere and anytime.
    WhatsApp API engages businesses like eCommerce,
    retail, logistics, food beverages, small
    business, etc.
  • Does WhatsApp API help in courier services?
  • WhatsApp API can engage any business with
    customers. Courier service and logistics are
    mostly the same, but the amount of parcel size
    matters. Usually, courier services deliver within
    the domestic and logistics businesses are
    international import and export services. Its
    big and logistics not only shipments they also
    cargo and maritime shipping.
  • WhatsApp API and chatbot services are essential
    for courier services because they will engage the
    customers and provide automation services. It
    helps the delivery services in many ways.

3
  • Uses of WhatsApp Chatbot API in Courier Services
    and Logistics
  • WhatsApp chatbot API is not like personal
    WhatsApp. WhatsApp Business API is different from
    personal WhatsApp. WhatsApp API provides
    unlimited messages, marketing promotions, auto
    chat replies, and interactive responses. It is
    mostly automating your logistics business
  • Promotional Messages
  • Logistics and courier services also need
    promotions. WhatsApp API can send promotional
    messages to your customers through the WhatsApp
    campaign with offers and discounts
  • Handling customers 24/7
  • You can handle your customers and engage your
    customers via WhatsApp 24/7. WhatsApp bot
    provides the best auto interactive response,
    reminder sender, sent delivery updates, and
    solving queries at any time. This feature engages
    the customers in all ways. 
  • Shipment Location sharing
  • You can share your shipment location through
    WhatsApp API easily to the customers. To know the
    shipment and delivery details.

4
  • Delivery Updates
  •   WhatsApp API can send the delivery report and
    shipment updates to the customers by WhatsApp
    campaign automation. It will help to keep the
    customers trust and loyalty. It also reduces the
    human work in the logistics business.  
  • Feedback
  • Customer feedback is the most valuable one in
    business. You can send an automated feedback
    message to the customer after the service ends.
    This feature makes the customer happy and able to
    share queries, issues, and positive reviews.
  • Queries and FAQs  
  • Frequently asked questions and queries can be
    solved automatically by the WhatsApp chatbot
    flow. It will reduce human interaction and work
    time.

5
  • WhatsApp automation features in logistics
  • WhatsApp automation feature is best for all
    businesses. It will reduce the amount of time,
    employees, and human interactions. It will
    provide 24/7 chat assistant support, and people
    can use the service or purchase products from
    WhatsApp chat.  
  • Nettyfish solution provides the best WhatsApp
    automation service to your business. Nettyfish is
    a top company that provides WhatsApp API
    and WhatsApp chatbot API service. You can reach
    Nettyfish for better WhatsApp API and better
    service.
  • https//nettyfish.com /blog-details/19
  • 91-86086-66111
  • support_at_nettyfish.com
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