Effective Training Programs for Faculty and Staff

1
Effective Training Programs for Faculty and Staff

• SUNY Safety Symposium
• October 29, 2007
• Heidi Levine, SUNY Geneseo
• Sharon Mitchell, University at Buffalo
• Lori Osterhoudt, SUNY Delhi
• Kelly Sweener, Hudson Valley Community College

2
Session Format

• Review basic elements of faculty/staff training
• Introduce model programs
• Small, residential
• Community college
• University center
• Discussion

3
Faculty Staff Training Formats

• Web
• Brochures
• In-person training

4
Training Components

• Developmental issues
• Warning signs
• Campus resources
• How to refer
• When to intervene
• Limits boundaries

5

• Founded in 1913 as an agricultural college, we
  are now one of the Technology colleges in SUNY.
• 625 acre campus located in small rural community
  on the northwest edge of the Catskill Mountains,
  3 hours from New York City.
• 2,700 students on a primarily residential campus.
• Delhi offers 13 bachelor degree programs, over 40
  associate degree programs, and numerous
  certificates.
• Fields of study range from Web Development to
  Culinary Arts and Adventure Recreation from
  Humanities and Social Sciences to Nursing
  Carpentry and Building Trades to Veterinary
  Science Technology Architectural Design to Golf
  Course Operations.
• Diverse student body with 60/40 male to female
  ratio.
• Vibrant student life program including
  significant focus on community service.

6
Strategies

• New Employee Orientation
• Presentations to faculty at Academic Department
  meetings
• Professional Development Workshops
• Classroom presentations
• Referral Handout

7
Hudson Valley Community College

• Campus Characteristics
• Large, 90 acre campus located in the Capital
  Region
• More than 70 degree/certificate programs in four
  academic divisions
• Student Faculty Ratio is 19 to 1
• Non-residential (this may change)
• Student Headcount 12,119 (8,330 FTE)
• Approximately 27 are 25 years or older
• Almost 6 are distance learners
• Approximately 4 with reported disabilities
• Employee Statistics
• 649 Faculty (59 Part-Time)
• 20 Department Chairs
• 209 NTP (15 Part-Time)

8
Center for Counseling Transfer

• Staff
• Director
• Associate Director
• Counselors (3)
• Support Staff (1)
• Personal/Psychological Counseling
• Appointments increased 24 in past six years
• Represents approximately 20 of total student
  appointments
• More than 60 of cases involve significant mental
  health problems
• Transfer Counseling
• Appointments increased 49 in past six years
• Represents approximately 80 of total student
  appointments

9
Faculty/Staff Outreach

• Previous Initiatives
• New Faculty Orientation
• Faculty Workshop Day
• Stand-Alone Workshops
• Departmental Meetings
• Classroom Presentations
• Consultation
• Web Site
• New Initiatives or Works in Progress
• Formal Training through our Center for Effective
  Teaching
• More Specific Departmental Trainings
• Joint Training with Public Safety
• Brochures and Other Printed Materials

10
University at BuffaloCampus Characteristics

• Three campuses
• North Campus
• Amherst, New York
• South Campus
• Buffalo, New York
• Downtown Campus
• Buffalo, New York
• Students
• 18,165 undergraduate
• 9,055 graduate and professional
• Faculty 1,601 full-time
• Degree programs
• 84 undergraduate degrees
• 184 masters degrees
• 78 doctoral degrees
• 4 professional programs

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University at Buffalo Campus Crises

• In 2006, 47 students were transported to a
  hospital for a psychiatric evaluation
• Average age 22.9, range 18-42
• 14 were international students
• 74 had current or prior contact with Counseling
  Services
• Between 2000-2005, campus police responded to 21
  calls about a suicide attempt
• In the last 5 years, approximately 6 UB students
  have died by suicide

12
QPR Question, Persuade, Refer

• Cost
• 495 per person presenter travel expenses
• primarily funded with grant money
• joint training with several campuses discount
  for groups of 10 (395)
• On-line self-study alternative same cost.
• Future Have a master trainer on campus (to keep
  cost down)
• Instructor Training
• December 2006 36 people / September 2007 18
  people
• Training designed so lay people could deliver it.
  
• The QPR does require that people take this course
  and be certified as in instructors in order to
  say that you are doing "QPR gatekeeper training"
• QPR Gatekeeper Instructor Website
  http//qprinstitute.com

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QPR

• Number of Gatekeepers trained (since 9/1/07)
• 610 people
• UB affiliation
• Primarily students professional staff
• 30 people of color
• Introduction of training to campus
• Student Affairs Academic Support people first.
• Then Faculty, and Students.
• Marketing and Promotion
• Use of letter to campus, listservs, advertising
  in student and faculty/staff publications, online
  registration, websites dedicated specifically to
  suicide prevention, featured on the home page all
  Student Wellness Team websites, feature in banner
  on the Student Affairs page, ads on campus buses.
  
• Is a part of ALL suicide prevention interventions
  such as Suicide Prevention Week
• Tailored the training PowerPoint to fit with the
  concerns and data about our campus

14
QPR

• Baseline
• Jan 2007 Online survey to get baseline of
  campus knowledge of Student Wellness Team
  locations, resources, comfort with discussing
  suicide, knowledge about suicide, awareness of
  and participation in campus suicide prevention
  activities. (Will be repeating this in Jan 2008
  and Jan 2009).
• Pre-test and Post-test analyses
• (Pre-test, post-test immediately following the
  training, post-test 3 months later)
• Attitudes positively influenced
• Knowledge of suicide prevention increased
• 83 rated the quality of the program content as
  above average or outstanding.
• Monitoring increase in referrals to CS by
  faculty, staff, other students
• UB will be hosting the Counseling Centers of NY
  conference in June 2008. QPR gatekeeper training
  sessions will be held.
• UB Suicide Prevention webpage
• http//wellness.buffalo.edu/ubwell.shtml

15

• Heidi Levine, Ph.D., Director of Student Health
  Counseling
• SUNY Geneseo
• 585-245-5736
• levine_at_geneseo.edu
• Sharon Mitchell, Ph.D., Director of Counseling
  Services
• University at Buffalo
• 716-645-2720
• smitch _at_buffalo.edu
• Lori B. Osterhoudt, Director of Counseling Service
  s
• SUNY Delhi
• 607-746-4690
• osterhlb_at_delhi.edu
• Kelly Sweener, Psy.D., Director of Student
  Development Center for Counseling Transfer
• Hudson Valley Community College
• 518-629-7178
• sweenkat_at_hvcc.edu