Best Hosted IVR Service Provider - Call @ 9206776070
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Best Hosted IVR Service Provider - Call @ 9206776070
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Title: Best Hosted IVR Service Provider - Call @ 9206776070
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IVR Service provider 9206776070Name Raja
Gopal PMobile No 9206776070Email ID
info_at_tatanet.in
- IVR stands for Interactive voice response. It is
a technology that enables callers to interact
with a computer-operated phone system that uses
voice recognition and DTMF tones input via a
keypad. - In simple words, an IVR system plays a
pre-recorded voice that prompts individuals to
give their responses by pressing numbers on the
mobile keypad to choose an option.
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Normally, IVRs are used by companies or contact
centers to route calls based on the choices made
by the caller. Through these choices, it can
determine if the caller wants to contact the
billing department, the technical support team,
or simply wants to talk to a human operator.
Its also used to provide information like
promos, updates, or other important information
or instructions.One example is to inform callers
that the system will record calls and will ask if
they want to proceed.
An IVR service provider should offer several
self-service options for your customers such as
access to answers for basic questions, order
status requests, and over-the-phone payments. Top
companies know that the average consumer has come
to expect self-service options. Customers dont
want to wait on the phone for 30 minutes only to
ask a simple question that could be found online
or answered by an AI Virtual Agent.
customer care call cernters and help desk servics
can utilize Interactive Voice Response (IVR), an
automated platform that lets computers interact
with humans via voice and tones entered through a
keypad. This can essentially save cost of
operations and also increase security in the
calls. In his article, we will talk about how IVR
works.
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Contact us Name Raja Gopal PMobile No
9206776070Email ID info_at_tatanet.in
