Call Center Dialer In Pune

1
Call Center Dialer In Pune
2
What are Auto Dialers?

• An Auto dialer is a device used for making
  outbound calls. It dials the phone number,
  connects to the call center or other devices for
  incoming calls. It is an intelligent instrument,
  which is capable of storing records of the calls
  made and the number of attempts made to connect
  with the customer. Auto dialer is basically used
  by the telemarketing companies to conduct
  telemarketing campaigns.

3
Top Auto Dialer providers in pune

• I Knowledge Services Pvt Ltd.
• Cloudshope Technologies Pvt Ltd.
• Bharati IT Solutions Pvt Ltd..
• S. E Dot Net Systems.
• Leeway Softech Pvt Ltd.
• Cloudbuzz B2B Solutions Pvt. Ltd.
• Asttecs.

4
Cloudshope Auto Dialer

• Cloudshope is a leading Dialer provider brand in
  Noida. Cloudshope provides 4 dialers which helps
  the businesses to grow their business by managing
  their sales team and get call center services.
  The 4 dialers are as follows-
• Manual Dialer- A Manual Dialer is a basic dialer
  where the agents dial the contact numbers from
  the list of the customers manually one after
  another. In Troop Tracker there is the option
  of Outbound Call basically from that option
  user can use this service.
• Sequential Dialer- In Sequential Dialer bulk data
  can be uploaded over a system, so that system can
  call one by one on the numbers automatically with
  live tracking of the agents.

5

• Preview Dialer- The Preview dialers deliver
  contact records to outbound agents individually
  and automatically, but they allow the agent to
  review the contact details before calling a
  customer or prospect. The on-time access to
  customer information makes it easier for the
  agent to personalized customer interaction and
  keep customer engaged.
• Predictive Dialer- Predictive dialers use dialing
  algorithm to decide when an agent will be
  available to handle the next outgoing call. They
  even dial numbers automatically and sequentially
  based on the prediction. Also, they have
  capability to detect busy signals, answering
  machines, voicemail, and disconnected calls.

6
Features of Dialers

• REPORTS- If you are using preview, predictive or
  sequential dialers you will get all the reporting
  details from your dashboard whose login
  credentials will be provided by us. From there
  you can easily get the status of all the calls
  scheduled.
• LIVE DASHBOARD- In Live dashboard you will be
  able to monitor the live campaign scheduling
  status weather the calls are being connected,
  disconnected, connecting, campaign login , logout
  etc details in live call logs.

7

• Call Recording- Auto dialers enable to track all
  conversations with call recording. The recordings
  can be utilized later for quality and training
  purposes.
• Location Tracking- Cloudshopes auto dialer
  system provides you with live tracking of your
  agents location.
• CRM Management- CRM stands for customer
  relationship management use for Interaction with
  the customer to analysis of the data. It helps
  the company to connect with the customer in easy
  way.

8

• THANK YOU !!
• Contact us-
• E-Mail- info_at_cloudshope.com
• Mobile no. - 90278-90278
• Toll-Free no. - 1800-313-8282
• Address - Cloudshope Technologies Pvt. Ltd.,
• 11th Floor, 1141-1142, I-Thum Tower B,
• Sector-62 Noida, UttarPradesh 201301, INDIA