Resolve Outlook Customer's Issues on iPhone/iPad

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Resolve Outlook Customer's Issues on iPhone/iPad
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Issues/Problems

• Issue 1. Can't log in to the Account
• Issue 2. Lost/Deleted Emails Recovery
• Issue 3. IMAP POP Related Issues
• Issue 4. Professional Email Issues

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Solution of Can't log in to the Account

• Double-check your email account and password,
  ensuring they are entered accurately.
• Verify if your Outlook email account is
  supported. Supported account types include
  Exchange Server (2007 SP2, 2010, 2013), Microsoft
  365, Exchange Online, Gmail, iCloud, Yahoo! Mail,
  and Outlook.com (including Hotmail, Live, and
  MSN).
• If unsure about your email account type, contact
  your workplace support team or Internet service
  provider (ISP) for assistance. They can help
  identify the account type and provide further
  guidance.

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• If you encounter issues accessing your existing
  email account, consider removing and re-adding
  the account. Follow these steps to add or remove
  an email account
• Navigate to the settings section and select the
  account you wish to remove.
• Click on the "Remove Account" option.
• Choose between removing the account from the
  device while keeping the data or removing both
  the account and associated data.
• Once the account is removed, proceed to add the
  account again.

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Solution of Lost/Deleted Emails Recovery

• Download email recovery software from the
  internet.
• Open the drive or folder where the emails went
  missing.
• Click on the "Scan" option to initiate the search
  process.
• Wait for the scanning process to complete.
• Navigate to the "Others" option in the left panel
  to quickly locate email files.
• Locate the Outlook or PTS files in the list.
• Select the files you want to recover and click on
  the "Recover" option.
• Save the recovered files in a different folder
  than the original one.

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Solution of IMAP POP Related Issues

• Access your Outlook email account.
• Click on the "File" option.
• Open the drop-down menu under "Account
  Information" and select the IMAP account with
  errors.
• Click on "Account Settings" and then choose
  "Server Settings."
• In the IMAP Account Settings, paste the new App
  Password into the Password box.
• Click on "Next."
• Finally, choose "Done" to complete the process.

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Solution of Professional Email Issues

• Open the Outlook application on your device.
• Go to the "File" option and click on it.
• Navigate to "Account Settings" and click on
  "Account Settings" again.
• In the email tab, select your profile.
• Choose the repair option. (Note The repair
  option may not be available in Outlook 2016 for
  connecting to an Exchange account).
• Follow the instructions provided by the wizard.
• After completing the repair process, restart your
  Outlook application.

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