GOVERNMENT TRAVEL CHARGE CARD

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GOVERNMENT TRAVEL CHARGE CARD

• INFORMATION BRIEFING
• FOR CARDHOLDERS

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GOVERNMENT TRAVEL CHARGE CARD

• BRIEFING OUTLINE
• Introduction
• Process
• Types of Cards Card Designs
• Card Limits
• Cardholder Responsibilities
• Bank Actions
• Unit Actions

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GOVERNMENT TRAVEL CHARGE CARD

• INTRODUCTION
• The travel card is the way Federal agencies
  provide travelers with the funds to travel
  
• For DOD, our travel card service is provided by
  Bank of America
  
• Our travel card is a VISA card, which is widely
  accepted around the world

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GOVERNMENT TRAVEL CHARGE CARD

• THE PROCESS
• Use your travel card to get ATM cash advances
  to charge your travel expenses
  
• File your claim for reimbursement of travel
  expenses with finance
  
• Receive the bill from Bank of America for the
  charges made to your travel card
  
• Pay the entire balance on your travel card
  account each month

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GOVERNMENT TRAVEL CHARGE CARD

• BENEFITS
• Travelers have a safe, convenient way to get cash
  advances pay travel expenses
  
• DOD saves millions on
• Managing controlling large amounts of cash
• Finance staffing to issue track advances
• The Army -- your command -- gets rebates from the
  Bank based on your use of the card

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GOVERNMENT TRAVEL CHARGE CARD

• APPLICATION PROCESS
• Complete card application
• Authorize or refuse credit check
• Obtain supervisor approval
• Submit completed application to APC
• Card should be received in 10 to 14 days

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GOVERNMENT TRAVEL CHARGE CARD

• TYPE OF ACCOUNTS CARD DESIGN
• TYPE OF ACCOUNTS
• Standard
• Restricted
• CARD DESIGN
• Standard
• Quasi-generic US Government not identified

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GOVERNMENT TRAVEL CHARGE CARD

• CARD LIMITS
• 
  Standard Restricted
  
• ATM 500 200
• Travel expenses 4,400 1,000
• Other retail charges 100 50
• Total per cycle 5,000 1,250
• Total credit (2 cycles) 10,000 2,500

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GOVERNMENT TRAVEL CHARGE CARD

• CARDHOLDER RESPONSIBILITIES
• Use your travel card ONLY for official Government
  travel
  
• File your claim for travel expenses within five
  days after return
  
• Pay off your travel card balance promptly
• Notify your APC when you transfer or terminate
• Notify your APC and the card vendor if your card
  is lost or stolen
  

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GOVERNMENT TRAVEL CHARGE CARD

• CARDHOLDER RESPONSIBILITIES
• Use your travel card ONLY for expenses connected
  with official Government travel
  
• Getting cash advances at ATM
• Charging typical travel expenses to the card
  (i.e., lodging, rental car meals)
  
• Other retail charges (limited use)

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GOVERNMENT TRAVEL CHARGE CARD

• CARDHOLDER RESPONSIBILITIES
• File your travel claim promptly
• Submit your claim within five days after
  returning from travel
  
• Request split disbursement and EFT

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GOVERNMENT TRAVEL CHARGE CARD

• CARDHOLDER RESPONSIBILITIES
• Pay off your travel card balance promptly
• Payment to the Bank is due in full by the due
  date
  
• Delinquent accounts are
• Suspended 61 days after billing date
• (account/card cant be used at ATM or
  merchant)
  
• Cancelled 126 days after billing date
• (account is reported to national credit
  bureau is
  
• assessed a late fee of 20 per month)

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GOVERNMENT TRAVEL CHARGE CARD

• CARDHOLDER RESPONSIBILITIES
• Notify your APC when you transfer out or
  terminate
  
• Locate your new APC when you transfer in and
  request that your card be transferred

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GOVERNMENT TRAVEL CHARGE CARD

• CARDHOLDER RESPONSIBILITIES
• If your card is lost or stolen
• Notify Bank of America at 1-800-472-1424
• Notify your APC

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GOVERNMENT TRAVEL CHARGE CARD

• NOTICES FROM THE BANK
• Messages on your monthly billing statement
• Letters
• Phone calls (optional)

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GOVERNMENT TRAVEL CHARGE CARD

• NOTICES FROM YOUR UNIT
• To you (the cardholder)
• To your supervisor
• Up the chain of command

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GOVERNMENT TRAVEL CHARGE CARD

• POINTS OF CONTACT
• Your unit
• Primary APC [phone]
• Alternate APC [phone]
• Bank of America
• Government Customer Service Unit
• Commercial [phone]