L2C

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• L2C
• Learning to Collaborate
• ACDT Knowledge Harvesting and State of the Art
  Report (WP 1)

Alexander Fliaster, UAFM
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OverviewContributing Partners
ACDT Knowledge Harvesting Integration (WP 1)
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OverviewThe Challenge of Passing Collaboration
Frontiers
ACDT Knowledge Harvesting Integration (WP 1)
Source Angehrn, 2006 (-gtDissemination
Activities)
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OverviewGeneral Description of Workpackage 1
according to DOW
ACDT Knowledge Harvesting Integration (WP 1)

• Objectives
• This WP will produce a comprehensive, integrated
  collection of cognitive, psychological and
  organizational models and insights emerging from
  practical experiences to be integrated in the ACD
  framework and simulation games.
• Deliverables
• D1.1 ACDT Knowledge Harvesting and
  State-of-the-Art Report
• Measurable Outcomes
• This WP activated all the partners in the
  structured identification of relevant know-how
  (from a theoretical, practice-related,
  educational and technological perspective) ready
  to be
• inserted/published in the Knowledge Management
  Tools (basis for WP2)
• used as a basis for selecting the collaboration
  scenarios and dynamics underlying ACDT Simulation
  Games (basis for WP3)

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OverviewStructure of the Deliverable 1.1
ACDT Knowledge Harvesting Integration (WP 1)
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Chapter 2Research Framework for Collaboration
Dynamics and Management
ACDT Knowledge Harvesting Integration (WP 1)
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ACDT Knowledge Harvesting Integration (WP 1)

• Chapter 4
• The People Dimension Collaboration-related
  Motivational and Cultural Dynamics
• (WP1.2)

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Chapter 4Multilevel Framework for the Analysis
ACDT Knowledge Harvesting Integration (WP 1)
Individual Behavioral Models (collaborative,
cooperative, competitive, adversarial)
Social Behavior Models (individualistic vs.
collectivistic)
Group Behavioral Models(participating,
goal-oriented, challenging)
Positive and Negative Effects on Collaboration
Performance
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Chapter 4Motivational Cultural Affect on the
Performance of Collaboration
ACDT Knowledge Harvesting Integration (WP 1)
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Chapter 4Conflicts and Collaboration-related
Consequences
ACDT Knowledge Harvesting Integration (WP 1)
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Chapter 4Key insights and Implications for Other
Work Packages
ACDT Knowledge Harvesting Integration (WP 1)

• For the purpose of L2C, the chapter provides
  especially
• A framework for categorizing motivational and
  cultural determinants (divided by level of
  analysis) and building scenarios.
• A set of negative determinants for Collaborative
  Performance representing a list of the breakdowns
  related to each determinant, in particular a list
  of faulty forms of behavior or challenging
  situations that can lead to critical breakdowns.

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ACDT Knowledge Harvesting Integration (WP 1)

• Chapter 5
• The Knowledge Dimension Collaboration-related
  Knowledge Integration Dynamics
• (WP1.3)

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Chapter 5 Knowledge Processes in Collaborative
Projects Collaboration Skills
ACDT Knowledge Harvesting Integration (WP 1)
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Chapter 5 Knowledge Fusion Across Industrial and
Organizational Borders
ACDT Knowledge Harvesting Integration (WP 1)
Source Fliaster Eggenhofer, paper accepted
for EURAM 2007, Track Managing and Learning to
Collaborate" (Example of Dissemination Activities)
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Chapter 5Connective Enabler Selected Connective
Skills
ACDT Knowledge Harvesting Integration (WP 1)

• Social perceptiveness Perceiving others
  intentions and feelings
• Stress tolerance Dealing effectively with
  critical situations
• Trustworthiness Being adept, reliable and
  upright

• Communication Being a receiverInterpreting
  messages correctly, giving adequate feedback
• Communication Being a senderBeing consciously
  explicit and unambiguous
• Conflict management, negotiationMaking consensus
  emerge from divergence

Link to the Chapters on Culture Motivation and
on Technologies
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Chapter 5Key insights and Implications for Other
Work Packages
ACDT Knowledge Harvesting Integration (WP 1)

• A multi-phase model of the project life-cycle and
  the best practices of effective and efficient
  project management have been identified.
• A comprehensive general framework, which includes
  several knowledge processes and the links between
  them, especially in connection with projects, has
  been developed.
• Success factors and breakdowns of collaborative
  knowledge processes have been analyzed, in
  particular
• Cognitive skills and connective (social) skills
  as enablers of knowledge-related collaboration
  have been discussed in depth, and
• Formal and informal ties and networks (structural
  complement to the skills and the motivation) have
  been illuminated.

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ACDT Knowledge Harvesting Integration (WP 1)
Chapter 6 State of the Art in
Collaboration-related Technology-enhanced
Workgroup Dynamics (WP1.4)
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Chapter 6Key Dimensions of Analysis
ACDT Knowledge Harvesting Integration (WP 1)

• Individual factors (technology experience,
  proficiency level etc.)
• Group-related factors (diversity, stage of group
  development etc.)
• Organization-related factors (norms, technology
  investment, training etc.)
• Task-related factors (complexity, interdependency
  etc.)
• Technology-related factors (richness, social
  presence etc.)

Links to the Chapters on Motivation, Culture,
Knowledge Integration, Skills and
Inter-Organizational Collaboration
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Chapter 6Selected Key Factors of
Technology-enhanced Workgoup Dynamics
ACDT Knowledge Harvesting Integration (WP 1)

• At the individual level

• At the technology level

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Chapter 6Key insights and Implications for Other
Work Packages
ACDT Knowledge Harvesting Integration (WP 1)

• A number of collaboration dynamics have been
  identified (e.g., development of trust,
  distribution of power, group participation and
  involvement, accountability and conflict
  management).
• Key preconditions for technology adoptions have
  been illuminated (such as the allocation of
  resources, motivational levels, whether the
  technology is tied to existing practices, value
  generated by the use of a technology, ongoing
  support and leadership).
• Collaboration breakdowns as "facilitators of
  learning and rethinking" have been discussed.
• New ways in which virtual groups and communities
  interact have been emphasized (such as greater
  self-organization, increased participation,
  emerging structures, harnessing collective
  intelligence, and richer user experiences).
• Three scenarios for the L2C simulations have been
  generated.

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ACDT Knowledge Harvesting Integration (WP 1)

• Chapter 7
• The Practice Dimension Collaboration Management
  Competencies Best and Worst Practice Cases
• (WP1.5)

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Chapter 7Collaboration Viewed from the
Inter-Organizational Perspective
ACDT Knowledge Harvesting Integration (WP 1)

• Theory of Collaborative Advantage and Its Further
  Development for the L2C Project
• Collaboration Drivers
• Typologies of Collaboration
• Main Characteristics of Collaborations
• Practical Examples Drawn from the Theory of
  Collaborative Advantage
• New Case Studies Developed in the L2C Project
• Implications for the L2C Simulation

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Chapter 7Core Issues in Collaboration Research
Practice and the L2C Project
ACDT Knowledge Harvesting Integration (WP 1)
(Following Huxham Vangen)
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Chapter 7Case Studies Conducted within the L2C
Project (WP1)
ACDT Knowledge Harvesting Integration (WP 1)

• Initiation of a Collaboration (Fiat)
• High Performance Collaboration (Ferrari)
• Cross-Cultural Collaboration (UniCredit)
• The Public Sector Partnership Success in Imposed
  Collaboration

Detailed Recommendations for the L2C Simulations
with regard to the Six Core Issues in the
Inter-Organizational Collaboration
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Chapter 7Example of Key insights and
Implications for Other Work Packages
ACDT Knowledge Harvesting Integration (WP 1)
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ACDT Knowledge Harvesting Integration (WP 1)

• Chapter 8
• Learning Solutions addressing
• Advanced Collaboration Dynamics
• (WP 1.6)

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Chapter 8Determining Key Pedagogical Learning
Objectives
ACDT Knowledge Harvesting Integration (WP 1)

• Content analysis of existing programs at other
  universities and questionnaire for partners
• Analysis of existing learning solutions
  (face-to-face, simulations etc.) in the field of
  collaborative dynamics
• Systematization through existing Management
  Competency Models

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Chapter 8Key Learning Solutions Addressing
Collaboration Dynamics
ACDT Knowledge Harvesting Integration (WP 1)

• Face-to-face seminars or trainings
• Discussions (especially within seminars)
• Case studies
• Simulations including computer-based simulations
• Role plays
• Games
• Project work respectively problem-based learning
• Action learning

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Chapter 8Competence Areas Connected to
Collaboration Dynamics
ACDT Knowledge Harvesting Integration (WP 1)
Links to the Chapters on Culture, Skills,
Knowledge Integration and ICT
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Chapter 8Tuckman's Model, Pedagogical Objectives
and Selected Learning Sol.
ACDT Knowledge Harvesting Integration (WP 1)
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ACDT Knowledge Harvesting Integration (WP 1)

• Chapter 9
• Advanced Simulation Agents Technologies
• (WP1.7)

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Chapter 9Main Outputs and Implications for
Other Work Packages (1)
ACDT Knowledge Harvesting Integration (WP 1)

• An outline of the process of simulation game
  production and how it applies to L2C
• (-gt Link to the Analysis of Best Practices of
  Project Management in Chapter 5)

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Chapter 9Main Outputs and Implications for
Other Work Packages (2)
ACDT Knowledge Harvesting Integration (WP 1)

• A set of functional and non-functional criteria
  L2C simulation games need to meet (e.g.,
  possibilities for player intervention,
  extensibility etc.)
• An analysis of a large number of games and
  applications suited to provide inspirations for
  the L2C project (market research learning)
• A selection of open source and commercial
  off-the-shelf toolkits and ready-made components
  that are useful for the game production purposes
  of L2C (e.g., Java View, Gamebryo etc.)
• Recommendations for decisions to be taken in the
  development of the prototypes within the L2C
  project (with regard to simulation characters,
  actions, behavioral dynamics, networks etc.)
• -gt Links to the Motivational (Chapter 4),
  Structural (Chapter 5) and Technological
  (Chapter 6) Enablers of Collaboration as well as
  to the Pedagogical Objectives of L2C simulations
  (Chapter 8, )

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ConclusionL2C Work Package 1 The Integration
Framework and Conclusion
ACDT Knowledge Harvesting Integration (WP 1)
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ConclusionResults of the Work Package 1 A
Summary
ACDT Knowledge Harvesting Integration (WP 1)

• Six Building Blocks of Research Framework have
  been successfully developed.
• The first Four of the Six Building Blocks
  (Chapters 4-7) provide an extensive knowledge
  base on which to build the design and development
  of L2C Simulations (foundation for Work Packages
  3 and 4), identifying relevant scenarios (team,
  organisational, or inter-organisational
  situations), in which a variety of factors and
  dynamics intervene and determine the success or
  failure of collaboration
• The Building Block Chapter on Learning Solutions
  (Chapter 8) provides a solid basis for
  positioning L2C simulations in terms of the
  learning objectives they will address and
  achieve, and differentiating them from existing
  solutions, which are typically limited to
  addressing group dynamics and do not emphasize
  enough dimensions such as the complexity of
  knowledge integration processes or the impact of
  modern ICT on new forms of collaboration.
• The Building Block Chapter on Implementation
  (Chapter 9) sheds light on the technologies
  available or under development which can be
  deployed to support the implementation of
  advanced, distributed, and highly interactive and
  usable learning systems.
• The Integration Framework provides a systematic
  way for converting the collaboration-related
  know-how produced in the Six Building Blocks
  Chapters to support the next phases of the
  project.
• The material presented in all the chapters
  provides an excellent basis for injecting content
  in the online KB and VC systems developed in Work
  Package 2, and for involving other players beyond
  the core team.

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ConclusionWork Package 1 Implications for other
Work Packages
ACDT Knowledge Harvesting Integration (WP 1)

• Work Package 1 provides the foundation for
• Knowledge Management Tools Development (Knowledge
  Base Virtual Community)
• ? See Presentation on WP2
• Framework and Simulation Games Prototype
  Development Testing
• ? See Presentation on WP3
• Exploitation and Dissemination Activities
• ? See Presentation von WP5
• Evaluation
• ? See Presentation on WP6

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ACDT Knowledge Harvesting Integration (WP 1)
Thank you very much for your attention and
collaboration!