Operations and Supply Chain Management Executive Seminar

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Operations and Supply Chain Management
Executive Seminar

• An Executive Overview
• Steve Melnyk, Ph.D.
• Kenneth Boyer, Ph.D.
• Ram Narasimhan, Ph.D.
• Co-Directors

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• March 23 - 28, 2003
• Henry Center for Executive Development
• Michigan State University

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Topics to be Covered

• Increasing OM Visibility in the Supply Chain.
• Operations Future Perfect Key Lessons
• OM as a Foundation for Supply Chain Success
• Session Topics
• Why Michigan State University?
• Unique features of the Seminar
• Questions

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Increasing OM Visibility in the Supply Chain

• Operations is at the core of all businesses
  making a product or providing a service.
• Operations has been recognized as a critical
  component of the supply chain in recent years.

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HOWEVER

• There is still a disconnect in many firms between
  senior leadership and executives at the
  operational level.
• This seminar emphasizes and teaches operations
  managers to master metrics and communicate their
  arguments to the senior leadership

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Operations Future Perfect Key Lessons of
Seminar

• Develop a Baseline of concepts, tools, procedures
  and knowledge.
• Create an awareness of linkages between value,
  strategic intent and capabilities.
• Introduce cutting edge practices.
• Practical applications of tools, theories and
  concepts.
• Implement a framework for learning beyond the
  seminar.

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OM As a Foundation for Supply Chain Success
Seminar Schedule

• March 24, 2003 - Value-based Operations
• Learning Goal - Basics of Effective OM
• March 25, 2003 - Building Blocks
• Learning Goal - Foundations
• March 26, 2003 - Construction - Putting the
  Pieces Together
• Learning Goal - Systems in Operations Management
• March 27, 2003 - Finishing Touches
• Learning Goal - Integrated Operations Management
• March 28, 2003 - Achieving Strategic Consensus
• Learning Goal - Summary and Review

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Session Topics

• March 24 - Value-based Operations
• World Class Operations Management
• Value, Waste, and the Value Chain
• Problem Solving and OM
• Case Knox Electronics
• Operations Strategy Framework
• Capacity Management 1

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Session Topics

• March 25 - Building Blocks
• Capacity Management - 2
• Inventory Management - 1
• Inventory Management 2
• Benefits and Challenges of E-Business
• Process Management 1
• Most wanted Special Topics by Focus Group
• Process Management Case Evergreen

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Session Topics

• March 26 - Construction - Putting the Pieces
  Together
• Project management 1
• Project management 2
• Forecasting Methods and Demand Management
• Value Stream Mapping
• Assessing Performance and Feedback
• Change Management
• Executive Dinner

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Session Topics

• March 27 - Finishing Touches
• MRP/ERP/APS and corporate planning
• Supply Chain Perspective
• Value Chain Game
• Value Chain Game Session 2
• JIT/Kaizen Events
• Information Technology and OM
• Focus Group Follow-up

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Session Topics

• March 28 - Achieving Strategic Consensus
• Leading Edge in OM Panel Session
• New Product Development
• Future Perfect and Seminar Wrap-up
• Lunch Finish at 1 PM
• OPTIONAL
• Golf outing

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Michigan State University Supply Chain
Management

• A Reputation for Leadership and Scholarship

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Why The Broad Graduate School of Management?

• One of the first b-schools to form a supply chain
  department
• Top-ranked degree and research programs in key
  areas of supply chain
• Operations Management (1) Journal of
  Operations Management
• Logistics (1) Journal of Business Logistics
• Procurement (2)
• Supply Chain Management (2) U.S. News, Top
  Undergraduate Programs

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Michigan State University Supply Chain
Management

• A Reputation for Leadership and Scholarship

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Michigan State University Supply Chain
Management

• Long, distinguished record of leading edge
  education for supply chain executives.
• Purchasing Seminar is in its 49th year.
• Logistics Seminar is in its 35th year.
• Operations will provide third leg of the supply
  chain stool.
• Continuing relationships with and between
  participants

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Michigan State University Supply Chain
Management

• A Reputation for Real World Leadership and
  Practical and Useful Scholarship

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Michigan State University Supply Chain
Management

• Faculty specializing in practical teaching and
  research
• Steve Melnyk (OM Full Professor)
• Ken Boyer (OM Associate Professor)
• Ram Narasimhan (OM Full Professor)
• Morgan Swink (OM Associate Professor)
• Ted Stank (Logistics Associate Professor)
• Dave Closs (Logistics Full Professor)
• Ron Cichy (School of Hospitality Director
  Full Professor)

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Henry Center provides World Class Facilities

• High Tech classrooms
• Dining, accommodation classroom facilities all
  in one place one price.
• Forest Akers West golf course starts at our back
  door
• Health club facilities

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Unique Features of this Seminar

• Continuing Relationship not Once and Gone
• Quarterly newsletter
• Website
• Best Implementation Award (6 12 months after
  seminar)
• Mixed pedagogy
• Lecture/presentation for foundation
• Games and exercises for hands-on learning
• Discussion and networking

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Unique Features of this Seminar - Pedagogy

• Games Exercises
• Yield Management capacity game
• Airplane Production process design and
  modification game
• Knox Electronics case to apply problem solving
  skills
• Value Chain game

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Unique Features of this Seminar - Pedagogy

• Discussion Networking
• FOCUS GROUPS
• All participants will be asked to write 3 short
  (4 or 5 sentence) paragraphs on the biggest
  challenges of their jobs prior to beginning of
  seminar.
• Participants will be placed in groups of 4-5 with
  similar interest for a focus group discussion
  moderated by a faculty member (2 sessions
  Tuesday and Thursday)
• Executive Dinner Wednesday evening
• Follow-up newsletter and website, plus
  involvement as presenters in future seminars.

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Further Information

• Registration
• Tricia Walters
• Executive Development Programs
• Michigan State University
• James B. Henry Center for Executive Development
• 3535 Forest Rd.
• Lansing, MI 48910-3831
• Co-Directors
• Steve Melnyk [phone] x244, melnyk_at_msu.edu
• Ken Boyer, [phone] x 268, Boyerk_at_msu.edu

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Operations Future Perfect

• Questions?