Discussion Topics

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Discussion Topics

• The Future of Wireless
• Wireless vs. Mobile
• WAP vs. SMS
• mySAP.com Mobile Business
• Wireless SAP Event Notification

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Analyst Predictions for Wireless Technology

• Convergence of wireless data and computing will
  lead to significant innovations in pervasive
  computing. 
• Worldwide mobile subscribers will grow from 395
  million to over 1 billion in 2005 (IDC)
• According to Gartner2004, nearly 800 million
  people will use mobile devices, forcing at least
  half of Fortune 2000 companies to support
  wireless systems
• IDC predicts the worldwide market in 2004 for B2B
  and B2C e-commerce will total 3.1 trillion , up
  from 350.4 billion last year.
• By 2003, it is anticipated that the United States
  will be introducing 3G (Third-generation
  technology).
• Beyond 2005, the majority of data traffic will
  remain to be Short Message Service (SMS) which
  until now is mainly used for messaging between
  individuals (Yankee Group, Europe)

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Wireless vs. Mobile
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SMS vs. WAP

• SMS (Short Messaging Service)
• Similar to paging, SMS is a service for sending
  short text messages to mobile phones.
• Messages must be no longer than 160 alpha-numeric
  characters and contain no images or graphics.

• WAP (Wireless Application Protocol)
• WAP is a secure specification that allows users
  to access information instantly via handheld
  devices such as mobile phones, pagers, two-way
  radios, smartphones and communicators.
• WAPs that use displays and access the Internet
  run what are called microbrowsers--browsers with
  small file sizes that can accommodate the low
  memory constraints of handheld devices and the
  the low-bandwidth constraints of a
  wireless-handheld network.
• Because WAP is fairly new, it is not a formal
  standard yet. It is still an initiative that was
  started by Unwired Planet, Motorola, Nokia, and
  Ericsson.

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Mobile Business
Mobile SAP Business Applications

• Mobile Customer Relationship Management
• Mobile Business Intelligence
• Travel Management
• Mobile Quality Management
• Mobile Procurement
• Mobile Supply Chain Management
• Utilities Meter Reading
• Mobile Time Expenses

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SAP CRM Handheld Sales Functions

• CRM Handheld Sales Functions
• Business Partner Management
• Activity Management
• Opportunity Management
• Sales Order Quotation Management
• Cross-Selling

• CRM Handheld Service Functions
• Assignment Management
• Attendance Management
• Assignment Confirmation

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Infrastructure Supporting CRM Handheld Devices
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Mobile SAP Business Intelligence
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Mobile Supply Chain Management

• Confirm deliveries by scanning barcodes on
  incoming pallets
• Receive instructions on where to store goods
• Check warehouse inventories
• Scan goods as they're loaded on trucks
• Get on-the-spot printouts of freight
  documentation

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Mobile Supply Chain Management
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MySAP Mobile Time Expenses

• Key functions Travel expenses
• The system displays the employee's trip list and
  the status of each trip (draft synchronized,
  approved, or paid).
• Users can create new trips, copy existing trips,
  and assign individual receipts to each trip.
• Costs can be distributed to different accounting
  objects, such as projects and orders.
• Data validation and plausibility checks can be
  performed offline.
• Errors detected during synchronization are
  reported on the employee's mobile device,
  enabling immediate correction.
• Tracking of exact reimbursement amounts enables
  better control of employee expenses.
• An expenses summary sheet can be printed out for
  the employee's records or for administration
  purposes.
• Customized employee profiles allow rapid access
  to personalized and role-based information.
• Standard customizing allows support for local and
  regional differences, such as country-specific
  versions and languages.

• Key functionality Time sheets
• The mobile time sheet communicates with the
  Cross-Application Time Sheet (CATS) in your main
  SAP system. Information transfers easily from one
  system to the other.
• Employees just point and click to enter, copy,
  change, and delete time-sheet items.
• Data entry fields can be customized for various
  employee profiles to optimize data entry for
  various roles and individuals.
• Detailed, long text descriptions of activities
  can be entered offline to enable better
  understanding of projects and billing.
• Each employee can save a preliminary version of
  time data in the main SAP system to serve as a
  backup (for use in the event a laptop is lost,
  for example). Follow-on business processes such
  as approval and billing are triggered when the
  employee releases a final version of this data.
• Mobile employees are kept informed of the status
  of time data sent for approval. This enables them
  to react quickly to changing situations.

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MySAP Mobile Time Expenses
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Wireless SAP Event Notification

• Proactive, two-way dialogue, direct with
  enterprise systems
• Context-sensitive response-options allow users to
  take action, without logging-on or querying for
  info
• Extends decision-making capabilities to mobile
  users anywhere
• Decreases latency, accelerates business
  processes, frictionless communication workflow
• Added-value to existing ERP investments
• Leverages existing 2G communication modalities
  (e.g. SMS, Voice,), as well as future
  technologies (2.5G, 3G)

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• Events from any source can initiate a direct
  two-way dialogue between mobile users and
  corporate systems.
• Allows individuals to engage in remote
  decision-making based on real-time data, without
  logging-on or querying for information.
• Conditions for notification, response, and
  message-routing span multiple, sources of
  disparate corporate data

Wireless SAP Event Notification
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WirelessThe Possibilities are Endless.