Community Partners Program

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• Community Partners Program
• 2006-07
• Asian Partners in Aged Care (APAC)

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Fiona DuntAsian Partners in Aged Care (APAC)
CoordinatorHelping Hand Aged Care Inc

• 437 Salisbury Highway
• PARAFIELD GARDENS SA 5107
• Ph 08 8258 2199
• Email fdunt_at_helpinghand.org.au

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Background

• Australian Government Dept of Health and Ageing
  initiative Community Partners Program (CPP).
  Nationwide application and assessment process.
• Funding organisations representing CALD
  communities to raise capacity of residential or
  community services to provide culturally
  appropriate care.
• Sponsored 4 programs in SA including Helping
  Hand Aged Care Inc, (APAC) Asian Partners in Aged
  Care program.

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Helping Hand Aged Care Inc

• As a South Australian not-for-profit
  Organisation our mission is to provide an
  innovative and broad range of residential and
  community based services, enabling the best
  feasible quality of life for older persons.
• Our mission and philosophy of care reflects our
  key objective which is CHOICE.

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Metro North Division

• Comprises 3 Residential Facilities (Parafield
  Gardens, Mawson Lakes and Ingle Farm) and
  Community Based Programs (Transition Programs,
  Home based Services, Respite Carer Support)
• The APAC (Asian Partners in Aged Care Program)
  operates from within our Parafield Gardens
  Residential Facility which provides residential
  care for 100 residents, with 100 staff and
  supported by 65 Volunteers.

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Asian Partners in Aged Care

• This innovative and exciting alliance between
  Helping Hand, local SE Asian Communities and
  Multicultural Aged Care commenced in Dec 2005.
• The APAC Program has been supported by CPP
  funding and successfully operating for 18 months.
  

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Key Players in the APAC Structure

• Helping Hand Aged Care
• Dept of Health and Ageing
• Partners in Culturally Appropriate Care (PICAC)
• Multicultural Aged Care Inc (MAC)
• Cambodian Community Cambodian Association of SA
  Inc
• Vietnamese Community of Australia (SA Chapter)
  Inc
• Laotian Community
• Filipino Community

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Shared Goals and Visions

• To assist older persons (65) from local
  Cambodian, Laotian, Vietnamese and Filipino
  communities discover, explore and access aged
  care services.
• To raise awareness and capacity of residential
  and community based services in the provision of
  culturally sensitive aged care services.
• To ensure that Residential Aged Care meets the
  needs of older persons from within identified
  CALD Communities.
• To provide Cultural Specific training and develop
  resources to increase staff capacity to provide
  culturally sensitive care.

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How Will We Achieve Our Aim?

• Collaboration
• Developing resources and networks promoting and
  improving the dissemination of information to
  older CALD persons within the Northern Region
• Expansion of networks
• Increasing Access to Resources for Community and
  Helping Hand staff

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How Will We Achieve Our Aim?

• Sharing of CALD specific primary health
  resources.
• Increasing awareness and reducing barriers
  through educational forums.
• Incorporating Cultural Awareness and Interpreter
  training within our organisation.
• Increasing Community activities.

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Peer Support Workers The Critical Link with
Community

• Who are they?
• Nhey Hean
• Cambodian Community
• Tessie Holmes
• Filipino Community
• Trung Tran
• Vietnamese Community
• Peng Keomanivong
• Laotian Community

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Goals and OutcomesLinked to CPP Project Plan

• Developing Resources
• Shared Plans and Strategies.
• Building rapport and trust within the community
  through
• ? Peer Support Workers network
• ? APAC Reference Group Meetings
• ? Peer Support Workers Meetings
• ? Working collaboratively with MAC
• ? Participating in Local Government CALD
  
• specific forums and Expos

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Goals and Outcomes Linked to CPP Project Plan

• Developing Resources continued
• Education and training (PS Workers and Community)
• Information via home visits
• Responding to telephone enquiries linking to
  service provider, not case management
• Visiting residential facilities (Helping Hand
  Aged Care, Resthaven, Regency Green and Anglicare
  )
• Community events

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Goals and OutcomesLinked to CPP Project Plan

• Increasing knowledge of how to access local
  services
• ? Residential services
• ? Community based programs
• ? Local government services

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Goals and OutcomesLinked to CPP Project Plan

• Creating Opportunities
• Improving awareness of health issues
• ? Diabetes
• ? Nutrition
• ? Falls Prevention
• ? Arthritis
• ? Mental Health etc
• Educational sessions for Communities and Peer
  Support Workers.
• Planning and celebrating culturally significant
  events together and learning about each others
  culture.

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Goals and OutcomesLinked to CPP Project Plan

• EDUCATIONAL SESSIONS
• Falls Prevention Presentations
• Cambodian Community
• ? Venue is Cambodian Association
• ? Alice Josaf, Helping Hand Physiotherapist
• ? Neang Yun, Cambodian Interpreter
• Vietnamese Community
• Golden Bamboo Carer's Respite Group
• ? Venue is Helping Hand Aged Care at Parafield
  Gardens
• ? Jenny Lam, Helping Hand Physiotherapist
• ? Mai Pham, Vietnamese Community Coordinator
  Aged Care

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Filipino Vietnamese Laotian
Cambodian Indigenous

Australian
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Visiting Residential FacilitiesHelping Hand
Aged Care Mawson Lakes Parafield Gardens
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Community Gardening Helping Hand Parafield
Gardens
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In Conclusion

• Our Achievements
• Increased understanding of the Aged Care process
  and how to access services.
• Education and Training (PS Workers, Community and
  Helping Hand Staff)..continuous improvement.
• Developing Capacity of Peer Support Workers.
• Increased awareness and understanding of CALD
  specific needs by Helping Hand Staff.
• Building of relationships within communities and
  networks via main stream service providers.

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Measurable Outcomes

• Evaluation
• Measurable outcomes linked to monthly Peer
  Support Workers activity statistics and meetings
• HHAC Continuous Improvement Register
• Community feedback and participation in APAC
  Reference Group Meetings
• Quarterly Reporting against outcomes and budget
  to Department of Health and Ageing
• End of Year Final Report

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THANK YOU www.helpinghand.org.a
u www.culturaldiversity.com.au