Steps 4

1
Steps 4 5Evaluation , Acknowledging Success
Making improvements
2
Achieving an Element

• Implement 5 Steps to Managing Health Safety
• 1. Written standard
• 2. Communication
• 3. Necessary training
• 4. Evaluate or have a plan to evaluate
• 5. Acknowledge success and / or make improvements

3
Step 4 - Evaluation

• Definition
• Whats working whats not working
• Level 1
• are you doing what you said you were going to do
  in your written standard?
• have you been maintaining good records to assist
  with evaluation?
• Level 2
• has awareness of health safety improved in your
  workplace?
• has employee participation in health safety
  increased?
• have accidents/claims decreased?

4
Step 4- Evaluation Step 5 - Acknowledging
Success and/or Making Improvements

• Examples
• Foreman / Site Evaluation Bobcat Procedures
• Worker Evaluation PPE, Hazard Reporting, JHSC
  / HS Rep, H S Policy, First Aid, RTW
• Scheduled Workplace / Site Inspections all 5,
  WHMIS, RTW
• Joint Health Safety Committee / HS Rep all
  5
• Management Review All 5, or Leadership -
  Setting Targets

5
Step 4Foreman / Site EvaluationElement Bobcat
Procedures

• Planned Observation
• Prepare
• decide who to observe
• schedule observation
• Observe
• stay out of the way
• minimize distractions
• Discuss
• give immediate feedback
• thank the person for helping
• Record
• write down name, date, skill demonstrated

6
Step 4Foreman / Site EvaluationElement Bobcat
Procedures

• Example Record
• Todays Date
• Observers Name
• Workers Name
• Pre-Operation Check
• General Operation operating around personnel,
  reversing, parking
• load handling pick-up, placement, stacking,
  re-stocking
• loading / unloading
• operational maintenance refueling
• Immediate Feedback
• Recommendations

7
Step 5Foreman / Site EvaluationElement Forklift
Procedures

• Record Immediate Feedback Instructions
• Acknowledge Success
• Performed to standard
• Give on the spot recognition!
• Employers may issue certificates to competent
  operators
• Make Improvements
• Performance discrepancies from standard
• identify discrepancy / get feedback from worker
• decide if standard needs to be changed
• provide instruction to worker

8
Step 4Worker EvaluationElements PPE, Hazard
Reporting, JHSC / HS Rep, H S Policy, First
Aid, RTW

• Prepare
• Check for Comprehension / Understanding of Worker
  Role
• evaluate all elements using a Quiz / Survey /
  Interview (random)
• Record
• review results of quiz / survey / interviews
• findings / recommendations based on results
• give feedback to Workers

9
Step 4Worker EvaluationElements PPE, Hazard
Reporting, JHSC / HS Rep, H S Policy, First
Aid, RTW

• Example Quiz / Interview Questions
• Is PPE checked regularly for wear or defects, and
  replaced immediately if necessary?
• Yes
• No
• Dont know
• The hazard reporting procedures allows for
  immediate reporting and corrective action without
  waiting for the next round of regular
  inspections.
• Yes
• No
• Dont know
• Is the Health Safety Representative selected by
  the owner?
• Yes
• No
• Dont know

10
Step 4Worker EvaluationElements PPE, Hazard
Reporting, JHSC / HS Rep, H S Policy, First
Aid, RTW

• Example Quiz / Interview Questions
• Do you know where the JHSC member names minutes
  are kept?
• Yes
• Dont know
• Can you write down what the Health Safety
  Policy says about your responsibilities.
• If you need first aid treatment do you know who
  to notify?
• Yes
• Dont know
• If you are going to be absent from work due to
  injury, what are your responsibilities?

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Step 5Worker EvaluationElements PPE, Hazard
Reporting, JHSC / HS Rep, H S Policy, First
Aid, RTW

• Review results of quiz
• Acknowledge Success
• Quiz results demonstrate 100 understanding
• Give on the spot thank you to worker(s) for
  participation
• Post results in workplace
• Make Improvements
• Quiz results indicate lack of understanding /
  trend
• identify discrepancy / get feedback from worker
• decide if standard needs to be re-communicated
• provide instruction to worker(s)

12
Step 4Scheduled Workplace / Site
InspectionsElements all 5, WHMIS, RTW

• Prepare
• include all 5 elements in monthly inspection
  report/checklist
• ensure JHSC or representative understands
• Observe / Discuss
• the HS Committee or representative observes a
  task being done or asks employees specific
  questions
• Record
• note results in the monthly inspection report
  forms

13
Step 4Scheduled Workplace / Site
InspectionsElements all 5, WHMIS, RTW

• Example of Inspection Questions
• Element - WHMIS
• ask 3 employees where the MSDS binder is location
  nearest to them
• ask 3 employees when they last has their WHMIS
  refresher training
• Element - Early Safe Return to Work
• ask 2 employees if your firm has a return to work
  or modified work program and to describe it

14
Step 5Scheduled Workplace / Site
InspectionsElements all 5, WHMIS, RTW

• JHSC review results of inspections at each
  meeting then summarize results at year-end
• Acknowledge Success
• results demonstrate good understanding
  awareness
• give on the spot thank you to worker for
  participation
• post results in workplace
• Make Improvements
• results indicate lack of understanding / trend
• identify discrepancy or issue / get feedback from
  worker
• decide if standard needs to be re-communicated
• provide instruction to worker feedback to
  management

15
Step 4Joint Health Safety Committee Elements
JHSC, all 5

• Prepare
• JHSC must be an active participant in the safety
  group initiatives since the start of year
• Discuss / Review
• provide JHSC all pertinent information meeting
  minutes, inspection reports, injury statistics,
  supervisors comments, training records, etc.
• Record
• document in minutes post in workplace

16
Step 5Joint Health Safety Committee Elements
JHSC, all 5

• JHSC complete thorough review and summarize
  results and observations.
• Acknowledge Success
• results demonstrate improvements in health
  safety
• post results in workplace
• article in company newsletter
• Make Improvements
• results indicate lack of improvement
• identify discrepancy
• decide where the problem lies
• provide feedback and possible resolution to
  employees management

17
Step 4Management ReviewElements All 5, or
Leadership - Setting Targets

• Prepare
• Management supervisors must be aware and
  involved in safety group initiatives during the
  year
• Discuss
• Hold meeting at year-end or start of next year
• Present to management team the progress of the 5
  elements and the final results i.e. provide
  years worth of workplace inspection reports
• Record
• Document in meeting minutes

18
Step 5Management ReviewElements All 5, or
Leadership - Setting Targets

• Management completes thorough review and
  summarize results and observations.
• Acknowledge Success
• results demonstrate improvements in health
  safety
• post results in workplace
• article in company newsletter, memo to staff,
  acknowledgement at company event i.e. Christmas
  party
• Make Improvements
• results lack of improvement
• identify the problem, solution responsibilities
• initiate solution in workplace

19
Hints

• Keep it simple
• You may already be evaluating without realizing
  it
• Have a plan in place at start of year - include
  in your standard
• Ask supervisors / foremen to keep log books or
  written records if theyre responsible to
  evaluate by observation
• Turn negative results into opportunities for
  improvement
• Negative results does not mean failure
• Consider whether to evaluate all 5 elements
  simultaneously or separately