Air Traffic Organization

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Air Traffic Organization

• Service Centers

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Today

• History of the Air Traffic Organization
• Creation of shared Service Centers
• Why we took this on
• What opportunities are created by this?

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Reporting In The Old Organization
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(No Transcript)
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Why Create a New Air Traffic Organization? (part
1)

• Most important answer practical
• FAA deficiencies had to be addressed
• Economic state of the industry
• National fiscal priorities
• Alignment and focus of resources at the service
  delivery point improves speed, flexibility,
  response, and efficiency
• The organization was the problem
• A process improvement study was commissioned to
  give us an independent opinion

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Why Create a New Air Traffic Organization? (part
2)

• National Civil Aviation Review Commission
• . . . . FAAs management must become
  performance based. The Commission recommends
  that services related to the air traffic system
  be placed in a Performance Based Organization
  (PBO), which is managed by a Chief Operating
  Officer and overseen by a board of public
  interest directors. . . . .
• Executive Order 13180 (amended)
• . The Secretary of Transportation (Secretary)
  shall, consistent with his legal authorities,
  move to establish within the Federal Aviation
  Administration (FAA) a performance-based
  organization to be known as the Air Traffic
  Organization (ATO). . . . .
• The Presidents Management Agenda
• . . . . The first priority of the Presidents
  management reform initiative is to make
  government citizen-centered. The number of
  layers in government must be compressed to reduce
  the distance between citizens and
  decision-makers. . . . Agencies will reshape
  their organizations to meet a standard of
  excellence in attaining the outcomes important to
  the nation. . . . .

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• Commercial Aviation
• Airlines
• Cargo
• Business Aviation
• Private Aviation
• DHS (and other Government Agencies)
• Military (DOD)
• Partner with ATO

ATO Individual Federal Employees Labor Unions
U.S. Citizens Traveling public Taxpayers As
represented by Congress Office of Management and
Budget Secretary of Department of
Transportation Inspector General
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Reporting in New Organization
Administrator Deputy Administrator
Air Traffic Services Subcommittee
Chief Operating Officer Hank Krakowski
Safety
Communications
NEXTGEN Operations Planning
Finance
Acquisition Business Services
Technical Operations
Terminal
System Operations
En Route Oceanic
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Regional Offices The FAA will continue to
maintain its presence at the regional
officesThere are no plans to consolidate these
nine offices
AAL
ANE
AGL
ANM
AEA
ACE
AWP
ASO
ASW
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ATO Service Areas
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9 ATO Service Areas Consolidated Into 3 ATO
Service Area Offices
Seattle
Western
Central
Eastern
Atlanta
Fort Worth

FAA Small Business Procurement Opportunities
Conference
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FAA Air Traffic Organization
June 17, 2008
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Service Area Restructuring and Service Center
Creation

• Major changes
• Structure
• Decision Making
• Work Processes
• Culture

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Area Office Structure
VP
VP
VP
VP
VP
VP
VP
VP
VP
TECHNICAL
TECHNICAL
ACQUISITION
EN ROUTE
EN ROUTE
SYSTEM
SYSTEM
TERMINAL
TERMINAL
OCEANIC
OCEANIC
OPERATIONS
OPERATIONS
OPERATIONS
OPERATIONS
BUSINESS SERVICES
SERVICE
DIRECTOR,
DIRECTOR,
DIRECTOR,
DIRECTOR,
DIRECTOR,
DIRECTOR,
DIRECTOR,
CENTER
TERMINAL
TERMINAL
EN ROUTE
EN ROUTE
TECHNICAL
TECHNICAL
SYSTEM
DIRECTOR
OPERATIONS
OPERATIONS
OPERATIONS
OPERATIONS
OPERATIONS
OPERATIONS
OPERATIONS
DIRECTOR,
OPERATIONS
TECHNICAL
ENGINEERING
SAFETY
PLANNING
BUSINESS
ADMINISTRATIVE
TACTICAL
SUPPORT
SERVICES
SERVICES
OPERATIONS
ASSURANCE
REQUIREMENTS
SERVICES
SERVICES
TMUs
TMUs
ARTCCs
ARTCCs
Districts
Districts
Districts
Districts
Does not sit in Service Center
Air Traffic Organization

January 2007
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Service Area Office
A T O R e s o u r c e
S h a r e d S e r v i c e s
Engineering Services
Business Services
Safety Assurance
Operations Support
Administrative Services
Planning Requirements
D i r e c t o r s S u p p o r t S t a f f
P e e r G r o u p s
S h a r e d S e r v i c e s
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S E R V I C E C E N T E R
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ATO Service Centers
Safety Assurance
Administrative Services
Infrastructure
Planning and
Engineering
Requirements
Services
(Mission Support)
(Mission Support)
Business Services
Operations Support
Safety
Finance
Assurance
Services
(Mission Support)
(General Support)
Western Service Center
Central Service Center
Eastern Service Center
Mission Provides mission and support services
through an integrated shared service center to
all Terminal, En Route, Technical Operations and
System Operations Directors of Operations and
Facility Managers to assist them in executing
their Service Unit Mission
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Roles Responsibilities Administrative
Services

• Employee Services
• Training quota management
• Performance Analysis
• Operational metrics support
• Staffing and personnel management support

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Roles ResponsibilitiesBusiness Services

• Accounting and financial management support,
• Budget and cost analysis reporting
• Cost management analysis
• Assets and property management
• Procurement and contracting services,
• Property management of inventory services
• Support to annual budget formulation activities
• Materiel Management

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Roles Responsibilities Safety Assurance

• Safety risk management
• Air traffic incident reporting and tracking
• OSHA Inspections
• Oversight services including
• Safety trend analysis
• Management Evaluations
• Compliance with requirements for OSHA and other
  federal agencies
• Support of safety initiatives

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Roles Responsibilities System Support

• Airspace analysis support
• Management of airspace improvement projects
• Air Traffic procedures development support
• Special Events
• Emergency/Contingency Planning

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Roles Responsibilities Planning
Requirements

• Assessment of facility needs documentation of
  programs across the country
• Configuration management
• Development of accurate/complete plans that link
  requirements and funds execution
• Project budget formulation
• Cost estimating
• Program management

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Service Area Matrix Support Organization
EN ROUTE OPERATIONS
TERMINAL OPERATIONS
SYSTEM OPERATIONS
SERVICE CENTER
TECHNICAL OPERATIONS
SAFETY ASSURANCE
PLANNING REQUIREMENTS
BUSINESS SERVICES
OPERATIONS SUPPORT
ADMINISTRATIVE SERVICES
FACILITIES
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So what?

• Projected savings of 360M over 10 years
• Improved safety through
• Rebuilding infrastructure
• Installing new technology
• Greater dependability
• Improved efficiencies
• Greater Capacity
• Value

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Opportunities

• Training
• Leadership
• Software
• Analysis
• Customer service
• Re-engineering
• IT products/IT Solutions

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Opportunities

• Technology Hardware
• Productivity
• Voice Recognition
• Training Tools
• Smartboards
• Audience Response Systems
• Networking Solutions
• Video Conferencing
• Telepresence