Study Skills Seminar

1
Study Skills Seminar
Module 3
Communication Skills

• Capital Composite Squadron
• Civil Air Patrol

2
Introduction Overview

• Communication is Important to Study Skills
• Lesson Topics
• Perception
• Illusions
• Attention
• Social Perception
• Verbal, Non-Verbal, Written Communication

3
Psychology of Perception

• Perception vs. Sensation
• Learning Senses
• Visual, Aural, Tactile
• Learning Modes are Individual
• Experience Influences Perception
• Organization Structure

4
Perceptual Grouping
5
Closure
6
Reversable Images
7
Adaptation
8
Adaptation
9
Illusions
10
Attention

• Internal Factors
• Selectivity
• Motivation
• Past Experience
• External Factors
• Salience
• Vividness

11
Social Perception

• Attribution
• Consensus
• Consistency
• Distinctiveness
• Impression Formation
• Lasting
• Credible Authority
• Primacy
• Negative
• Extreme

12
Failures in Social Perception

• Fundamental Attribution Error
• Actor-Observer Effect
• Self Serving Bias
• Stereotypes
• Halo Effect

13
Applying Perception to Study Skills

• Listening
• Speaking
• Non-Verbal Communication
• Writing

14
Listening

• Get Ready to Listen
• Responsibility for Comprehension
• Listening for Understanding
• Controlling Your Emotions
• Listening for Main Ideas
• Mental Agility
• Notes are Memory Jogs, not Transcripts

15
Speaking

• Prepare the Subject
• Analyze
• Research
• Support Ideas
• Organization
• Practice
• Prepare Yourself
• Focus
• Relax
• Take Your Time

16
Non-Verbal Communication

• Appearance
• Eye Contace
• Movements and Gestures
• Voice
• Rate
• Pitch

17
Written Communication

• Used to Inform and/or Persuade
• More formal than Spoken
• Historical Change of Style
• Reader Centered Writing
• Consistant Structure
• Hour Glass
• Common Ground
• Statements Related Details

18
Module 3 Summary

• Communication Skills
• Feedback