Oral and Written Communication Session 6

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Oral and Written CommunicationSession 6
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Consensus Building

• A democratic way of involving your workers

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Performance Evaluations?Three Keys

• Have confidence in yourself
• Demonstrate confidence to your workers
• Continue to work on these things

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Giving Orders and Instructions

• Dont be afraid to issue orders
• Make orders and instructions specific
• Tailor orders and instructions to the receiver
• Dont give orders or instructions if they arent
  needed
• Check for understanding

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Barriers to Effective Performance Review

• Personal prejudices or biases
• Lack of company policies
• Halo effect
• Pecking order
• Heat of the moment

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Constructive Feedback

• Stay objective
• Be positive
• Be prepared
• Be realistic
• Make feedback a two-way
• communication process
• Focus on being helpful

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