Summit CHANGES

1
Summit CHANGES

• Slow death or deep change

2
What changes?

• Go-Live Day December 1
• New catalog
• New borrowing system

3
The Summit Catalog

• There will be a pass-through search from our
  web-catalog on December 1

4
Borrowing system differences

• Loan period 6 weeks
• Short loan period 3 days
• No renewals
• Potential increase in borrowing
• More requests to ILL
• Additional processing steps longer turn around
  time

5
Patrons accounts

• Patrons ability to track requests
• UO Libraries my account
• My Summit Account
• WorldCat or First Search my account

6
More differences

• Visiting Patron software not available in the new
  Summit
• Visiting Patrons from other institutions need to
  be adopted by the UO
• PUA software not available in the new Summit
• UO patrons will be adopted by other institutions

7
Shut down plan

• 11/20 all regular loans from the old system
  will be due 12/12
• 12/12 all items due back by close of business
• By the end of December all items from the old
  system will be checked in from patrons EVEN IF
  THEY ARENT BACK.

8
Why oh why??

• Next Generation catalog
• One-box searching to improve and simplify
  searching
• Sustainable, cost-effective, user-friendly
• Cost Old vendor changed their pricing model
• We couldnt afford the old system
• No out of the box solution
• Entered into a RD effort with OCLC

9
Practice makes perfect

• Lets practice
• Work in teams of two
• One person will be the customer and the other
  library staff.
• Customer ask this question Why have you made
  these changes?
• Staff answer the question
• Switch places so everyone gets a chance to ask
  and answer

10
Why oh why??

• Next Generation catalog
• One-box searching to improve and simplify
  searching
• Sustainable, cost-effective, user-friendly
• Cost Old vendor changed their pricing model
• We couldnt afford the old system
• No out of the box solution
• Entered into a RD effort with OCLC

11
But I liked the old Summit

• Change hard constant
• Acknowledge the difficulty
• Moving backwards?
• Admit that there are still some bugs
• Also mention that work continues and developments
  are underway.
• Dont say I dont know rather Let me get
  someone who understands the new system to help
  you

12
Im really frustrated, angry, this is stupid..

• How should you deal with the patrons who are
  unhappy about the new rules or changes?
• Refer patrons who really need to vent to Library
  Administration, Room 115, Knight Library or
  346-3056.

13
Thank you

• Questions???
• Time/attendance forms for student assistants.
• Please leave them with us and well see to it
  that you get paid.