Food Receiving Control

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Food Receiving Control

• HRT 276 Chapter 5
• Part II Food Control

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Thanks to

• The information in this presentation comes from
  Chapter 5
• Principles of Food, Beverage, and Labor Cost
  Controls
• By Paul R. Dittmer
• 7th Edition. 2003. New York John Wiley Sons

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Introduction to Part II

• Purchase
• Receive
• Store
• Issue
• Produce
• Sell Serve

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The Control Process (from Ch. 2)

• Establish standards and procedures
• Train
• Monitor performance
• Take appropriate action
• With people
• With products

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Key Tools of Accountability for Receiving Control

• Product verification procedures
• Verifying quantity ordered (information
  communicated from the purchaser to the receiver)
• Verification relating to SPS
• Daily receiving report
• Invoices
• Returns / credits
• Monitoring receiver performance

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Establishing Standards for Receiving

• Standards involve
• Procedures to verify what was ordered is what is
  received
• Knowledge of the receiver to verify
• Quantity
• Quality
• Price
• Knowledge of the receiver on how to perform the
  steps and in what order the steps must be
  performed
• Routing and Communication of the results

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Establishing Standards Procedures for Receiving

• Steps of the Receiving Process
• Verify what was ordered is what is received
• Verify quantity, quality, and price
• Verification is acknowledged by the receiver
• The daily receiving report is completed
• Products are labeled
• Products are moved
• The receiver receives and distributes internal
  information in a timely manner

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Establishing Standards Procedures for Receiving

• Adequate facilities -- designed to aid in control
  of product
• Location of receivers work space in relation to
  the receiving area
• Receiving area location in relation to primary
  storage facilities

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Training for Receiving

• The position requires
• Someone who can handle the detail
• Grades of product
• Variety of product
• Types of packaging
• Someone who is organized
• Someone who can handle the changes in pace and
  workload (flexible)
• The receiver should be self-managing to be most
  effective

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Monitoring Performance - Receiving

• Monitoring the Performance of the Receiver
• The purchaser receives a copy of the daily
  receiving report
• Purveyor issues
• Product issues
• The purchaser monitors return and credit
  information
• The manager or purchaser (steward) monitors by
• Conducting the verification process with the
  receiver
• Spot checking
• Visiting the receiving area

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Taking Corrective Action

• With Receiver
• Further training and development
• Re-training
• Discipline
• By Receiver or Purchaser (steward)
• Contact with driver
• Contact with purchaser to contact purveyor
• Any variation from standards must be
  investigated people or product

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