Travel Plans and Flexible Working

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Travel Plans andFlexible Working

• Andy Lake
• Energy Efficiency Best Practice Programme

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Best use of time?
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Best use of space?
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Some figures.

• 78.5 billion commute miles travelled each year
• 43.8 billion in-work miles
• 13.5 billion cost for employees
• 3,500 people die on UK roads
• 38,000 seriously injured
• Traffic causes 25 of UK carbon dioxide emissions
• 17 million working days lost due to asthma
• 15 billion cost of congestion to UK industry
• Traffic growth of 22 expected by 2010

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The ingredients of a Travel Plan

• Changing the way we get to and from work
• Changing the way we travel for business

• Mode shift - to change (solo) car travel to
• - Public transport- Cycling- Walking- Car
  sharing
• Fleet management measures (fuel efficiency,
  logistics, etc)
• Travel substitution through virtual mobility

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Fuel Efficiency and Fleet Management

• Type of fuel
• Vehicle selection
• Maintenance
• Driver training
• Allocation
• Logistics
• Motorvate support and certification

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Travel substitution remote working

• Information Age working using technology to
  overcome distance
• Location-independence - home office/home as
  base - touch-down centres - satellite
  office/local office - on the move - client
  sites
• Online collaboration
• Videoconferencing
• Remote diagnostics and monitoring
• Electronic service delivery/customer service

Is your journey really necessary?
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Many drivers for flexible working

• Business benefits
• Work-life balance
• E-government
• Social benefits
• Environmental benefits
• Travel Plans

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21st century Flexible Work

• Takes place at most suitable location for the
  task
• Technology-enabled
• May incorporate other flexibilities
• Corporate social responsibility the triple
  bottom line
• Not only for knowledge workers
• Closely related to needs for service delivery
• Business processes and property utilisation also
  changing

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Does flexible work reduce travel?

• Study for DfT Impact of ICT on Travel Behaviour
  and Freight Distribution Patterns

• Looked at
• Teleworking
• E-Business and E-Commerce
• E-Services
• Rebound effects urban sprawl, latent demand,
  relocation, etc
• Implications for analysis, forecasting and policy

www.virtual-mobility.com
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Travel reduction - Commuting

• Overwhelming evidence of mileage reduction, even
  allowing for compensatory trips
• Average 20-50 miles (PMT) per teleworking
  occasions
• Range 1300-3500 miles per teleworker per year
• Calculations typically based on average 1, 1.5,
  2, 2.5 days per week
• Macro-scale studies attempt to aggregate effect
• Many experts expect other trips or time-shift to
  chip away at least 50 of saving ( - but little
  evidence)

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Case Study data

• BT Options 93 miles reduction per week for car
  users, 143 miles per week for rail users
• ADAS (formerly National Agricultural Advisory
  Service) reduced office sites from 90 to 26 gt
  500 home-based staff save 2000 miles per year
• Unisys average daily net reduction 20 miles
  (average commute distance 26 miles)
• California Neighborhood Telecenters Project 17
  reduction in VMT per week
• Users of Surrey County Councils pilot telecentre
  reduced the length of their commute journey on
  average by 19, and its duration by 36

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Full-time home-based case

• AA virtual call centre
• Productivity home-based workers are answering
  35 more calls than office-based colleagues
• 70 of the workers felt they were more productive
  when home-based

• Property reduction the Leeds call centre has now
  been closed
• Transport impacts 3680 miles per year saved per
  former car-commuting employee.
• Reduction partly offset by occasional visits to
  the office and the 8 telework managers carrying
  out home visits - 700-1000 extra miles per month
  per manager, or 30-40 of the miles saved.

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Travel reduction business travel

• Fewer measured studies than for commuting
• Yorkshire Water 20 annual mileage saving by
  engineers fewer trips to office
• RM Consulting 145 employees reduced business
  travel by 500,000 miles over 2 years
• IBM 13 reduction in travel time, 36 increase
  in time spent with customers

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Changing the way you work

• Consultation
• Measurement- Work styles- Travel- Space-
  Attitudes
• Business case
• Inter-departmental team
• Targets
• Pilot(s)
• Monitoring
• Roll-out

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You need the evidence!

• Office space/use audit
• Systematic collection of information on offices,
  furniture, equipment and users
• Measurement of how each workplace is used over
  (say) a three week period
• An empirical approach to workplace allocation,
  design, layout and sharing
• Survey of staff working arrangements and
  attitudes
• Collects structured and unstructured information
  on how staff work, where they work, how they
  travel, work-life issues and how they would
  respond to changes
• Supports the introduction of new ways of working,
  applies bottom-up pressure and helps focus on
  outcomes

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What drives you to drive?
Do any of these encourage car use and increase
costs - in your organisation?

• Contracts
• Recruitment practices
• Meetings culture
• Allowance/reimbursement schemes
• Car parking availability/privileges

• Company car schemes
• Work location(s)
• Property utilisation
• Inflexible working practices
• Business processes
• Under-use of technology

..You can use flexible work to change this !
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Further information

• Energy Efficiency Best Practice Programme
  (EEBPP)Helpline 0800 585794www.energy-efficienc
  y.gov.uk/transport
• DTLRwww.local-transport.dft.gov.uk/travelplans
• Motorvatewww.greenerfleet.org.uk
• Travelwisewww.travelwise.org.uk
• Association for Commuter Transportwww.act-uk.com
  
• Flexibilitywww.flexibility.co.uk

Free on-site help available from EEBPP
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Questions welcome!
Thanks for listening Now over to you.
Andy LakeHOP AssociatesOn behalf of the Energy
Efficiency Best Practice Programme
www.energy-efficiency.gov.uk