Giving Back

1
Giving Back

• Paul Lynam
• MD Banking, RBS Group

2
Giving Back embedded in our culture

• What does giving back mean to us?
• Our community programmes helping us take a lead
  on key social issues aligned to our business
  interests
• Our customers helping our customers start up and
  grow their business
• Our staff supporting and encouraging our staff
  to get involved in their communities

3
Giving Back our customers

• How do we give back to our customers?
• Community Banking team
• Community Ambassador Role
• How this makes a difference
• Launch of Foundation Bank Account
• CDFI pilot to access finance
• Association of Chief Officers of Scottish
  Voluntary Organisations leadership programme

4
Giving Back our customers
What does giving back mean for our female led
business customers?

• Women in Business team
• Over 150 female business managers based in local
  areas
• Active events programme

• Working with partners such as Prowess to
  highlight the support needed to increase female
  led start-up businesses

5
Giving Back customer support

• What does giving back mean in the current
  economic climate?
• We are supporting our customers to keep their
  businesses moving
• 3bn of funding for small businesses across the
  UK
• Guide to Trading through an Economic Downturn
• Helping your Business in 2009 Guide
• Business Lifeline telephone helpdesk
• Committed Overdraft funding and pricing

6
Giving Back staff giving

• What does giving back mean for our staff?
• They can access extra help for the organisation
  they support
• Double matched payroll giving RBS Group gives
  2 for every 1 raised
• Community Cashback Awards supporting staff
  involved with a community project through a cash
  grant for the organisation they are helping