Title: Managed Care in Michigans Child Welfare System
1Managed Care in Michigans Child Welfare System
- William Meezan
- Bowen McBeath
- University of Michigan
- Paper Presented at
- CWLAs Tools the Work and National Research
Conference - Miami Florida
- November, 2003
2Agencies Involved
- Catholic Social Service of Wayne County
- Judson Center
- Homes for Black Children
- Lutheran Child and Family Service
- Orchards Childrens Services
- Spectrum Human Services
- Evergreen Childrens Services
- Lutheran Social Services of Michigan
- St. Francis Childrens Services
3Sources of Funding
- The Aspen Institute/Michigan Nonprofit Research
Fund - Michigan Family Independence Agency (FIA)
- W.K. Kellogg Foundation, Global Program for Youth
- The Skillman Foundation
- Horace H. Rackham Graduate School, University of
Michigan - Office of the Vice Provost for Research,
University of Michigan - Office of the Associate Dean for Research, School
of Social Work, University of Michigan
4New State Initiatives
- To control caseloads and costs
- Many states have requested federal Title IV-E
waivers in order to set up innovative programs - A few states have detached investigative from
service delivery functions within their child
welfare systems, and assigned the former to law
enforcement agencies (e.g., Florida) - Other states have embraced privatization, and
have contracted out all or specific portions of
their public child welfare systems to private
nonprofit agencies - Some states have adopted new service delivery
models such as performance contracting and
managed care
5Spread of Managed Care in Child Welfare
- As of 1998, 29 states were operating one or more
managed care initiatives for a total of 47
managed care child welfare programs across the US - These initiatives vary considerably in their
- Scope State initiatives covered anywhere from
100 to 35,000 children - Auspices State initiatives range from being
entirely privatized to being fully
publicly-provided - Risk structure Performance contracting,
capitation, case rate setting, and other
financial principles are present across some but
not all initiatives
6The Wayne County Pilot Initiative
- A performance-based contracting approach to pay
for foster care system which uses incentive
payments to encourage better outcomes for
children in the foster care system - Restructures existing resources in Wayne County
to - Attempt to provide for the service needs of the
family and the child - Increase the percentage of youth who reach
permanent placement - Shorten the time needed to achieve permanence
-
7Incentive Payment System in the Wayne County Pilot
8Rationale for Pilot Payment Structure
- Initial and incentive payments are financed
through savings achieved by diminishing
administrative per diem - Cost neutrality not assumed state willing to
have increased costs should that be necessary to
achieve better and more timely permanency plans
for children
9Evaluation Plan Three Simultaneous Studies
- Process Evaluation
- Qualitative interviews with key informants
(complete) - Quantitative data on services (analysis complete
through 300 days data now being processed
through 570 days data collection expected
through 930 days) - Output Evaluation
- Quantitative data on childrens movement through
the system (analysis complete through 300 days
data now being processed through 570 days data
collection expected through 930 days)
10Participatory Evaluation in Action
- Control of the evaluation project was jointly
shared by researchers and participating agencies - Meetings with cooperating agencies occurred every
two weeks for 9 months to plan the project and
its instrumentation every month thereafter to
iron out problems, receive data, disseminate
findings - All decisions regarding all phases of the
evaluation were discussed and approved by the
cooperating agencies (major research questions,
design, sampling, data collection instruments and
techniques, etc.) - All meetings are archived for future
organizational learning - Community Zero website for discussion, postings
of instruments, data tracking, etc.
11Qualitative Process EvaluationResearch
Questions
- What organizational accommodations did private
nonprofits make when they shifted to a specific
managed care contracting environment? - What organizational accommodations did private
nonprofits expect to make as they anticipated
shifting to a specific managed care contracting
environment? - Were there differences between the pilots and the
non-pilots in their expectations/realities? - Were there differences between people at various
levels and in various positions within the
agencies in terms of their expectations/realities?
12Method
- Telephone interviews were conducted with
personnel from pilot and non-pilot agencies - Administrators (N 45)
- Foster care supervisors (N 19)
- Foster care line staff (N 20)
- Agencies were asked to provide the research team
with a list of respondents who would best be able
to answer questions - Sample chosen to maximize knowledge of foster
care and the pilot process - This sampling strategy allowed for the selection
of respondents that could best speak to the
organizational adaptations that nonprofits made
(or were expecting to make) in implementing the
pilot process
13Sample Characteristics
- Pilot and non-pilot respondents had roughly 14
years of experience in the social services, 13 of
which were in the field of child welfare - Pilot respondents had been at their agencies for
nearly 10 years, six of which had been in their
present position - Non-pilot respondents had been at their agencies
for about six years, with four years of
experience in their present positions - 60 of respondents were Caucasian and 35 were
African American - Non-pilot administrators were twice as likely to
be African American as were pilot administrators
(40 vs. 20) - Non-pilot line staff were much more likely to be
Caucasian than were pilot line staff (71 vs.
39) - Half of the administrators at pilot and
non-pilots agencies were female, while nearly all
supervisors and line staff were female - Pilot administrators were more likely to have an
advanced degree (76) than were non-pilot
administrators (47)
14The Interview
- Interviews were structured and contained mostly
open-ended questions - Interviews lasted between an hour and an hour and
a half on average, and ranged in length from 30
minutes to five hours - Respondents were asked a series of questions
about - Service delivery
- Interdepartmental and interorganizational
relations - Staffing patterns
- Staff roles and responsibilities
- Financial management
- Technology use
- Due to the nature of peoples positions and
responsibilities, not all respondents were able
to answer all questions
15Data Analysis Qualitative Data
- A cross-case matrix was constructed for each
question. Each full data matrix contained all
responses to the identified question, organized
by respondent type and agency type - Two staff independently read through the matrix
and each constructed a preliminary list of codes
that described common themes across individual
responses. - Staff compared their preliminary lists of themes
and agreed upon a set of codes - Staff independently applied the codes to the
responses, with each staff member noting where a
response contained one of the agreed upon themes
- Coders compared their judgments and resolved any
differences regarding whether a theme was present
or absent (initial reliability _at_ 75) - Percentages were calculated for the presence of
each theme across respondent type and agency
type, thus allowing for comparisons between pilot
and non-pilot respondents at various
organizational levels.
16Similar Perceptions Between Pilot and Non-pilot
Personnel
- Service delivery-related barriers
- Accessing community services
- Staff-related barriers
- Altering staffs philosophical beliefs concerning
the appropriate goals of foster care and the
difficulty in moving to a service delivery system
emphasizing speed and immediacy of service
provision - Need for increased communication, cooperation,
and/or meetings with FIA, the court, and other
private agencies - Understaffing and/or staff turnover
17Similar Perceptions Between Pilot and Non-pilot
Personnel
- Agency Functions
- Need for changes in the area of budgeting and
financial management - Need for changes in MIS and the way they tracked
children in care - Administrators mentioned that cost centers and/or
new accounts receivable and payable had to be (or
would need to be) created
18Different Perceptions Between Pilot and Non-pilot
Personnel
- Pilot respondents were more likely to see
internal, systemic, operational changes - More meetings, trainings, and communication
involving different departments within the agency
- Conflict between units within the agency
- Particularly between foster care and clinical
units - New staff positions had to be created
- Need for communication about MIS, and
communication between MIS and other agency
departments - Changes both within the foster care department
and in interactions with other agency department - Changes that would have to occur in
- Budgeting
- Forecasting
- Tracking
- Accounting systems
19Different Perceptions Between Pilot and Non-pilot
Personnel (cont)
- Non-pilot respondents did not anticipate the
scope of operational changes in service delivery
and agency administration it would take to move
to the pilot - Less likely to anticipate that their agency would
have to alter their procedures when dealing with
foster care cases - Less likely to anticipate changes in roles and
responsibilities - Did not see that new linkages within the agency
would have to be created - Personnel in non-pilot agencies were less
optimistic about the impact of the pilot on the
clients it served - Those in non-pilot agencies tended to see the
move to this system of reimbursement as more
difficult than it had proven to be in the pilot
agencies - Those in non-pilot agencies had a fear of revenue
loss that was not experienced by the pilot
agencies
20Similar Perceptions Among Staff at Various
Organizational Levels
- Agencies would have to do business differently in
order to succeed in the managed care environment - Inter-agency interactions increased as a result
of entering the pilot process - These increased interactions were not easy
- The court was seen as a significant, and possibly
deliberate, obstacle to progress - Problems with interactions with FIA were seen as
being generally less severe and difficult to
overcome - Supervisors roles did not (would not) change
regarding foster families - Supervisors roles would change in terms of
responsibilities regarding children and families
21Different Perceptions of Staff at Various
Organizational Levels
- Administrators had a wider lens on the movement
toward managed care, and were more concerned
about the fundamental changes that would have to
take place - More concerned with how the pilot required
fundamental transformations in how staff viewed
the goals of foster care and the primary target
of foster care services - More likely to mention that there were few
avenues for interdepartmental communication - More concerned about conflict between various
departments - More concerned about the substantial changes in
how services were delivered
22Different Perceptions of Staff at Various
Organizational Levels
- Supervisors and line workers tended to focus more
on service delivery issues and the ability to
provide adequate service - More likely to mention that there were changes in
how the agency interacted with FIA, the court,
and/or other agencies - More aware that there were problems with
accessing community resources and services - More concerned about issues of efficiency and
speed in assessment and service delivery
23Implications
- Managed care contracting requires service
providers to quickly diagnose clients needs,
focus additional resources on collecting client
and service information in databases, and pool
funds to address the multiple needs of clients
systematically and simultaneously - New types of positions within foster care
departments often need to be created case
aides, family engagement workers, and relative
assessors whose jobs are specifically designed
to provide a set of services to move children
through the system more efficiently - Changes in financial management and accounting
procedures are needed to succeed under managed
care
24Implications (cont)
- Collaboration is needed between foster care and
accounting departments, as well as with other
agencies, in order to provide information, secure
collateral services, settle financial issues, and
resolve case-related concerns - Regular communication between departments reduces
payment complications with FIA and maintains
accurate client status and service information
within the agency - Knowledge sharing, resource sharing, and common
problem solving reduce the need for new agencies
entering this arena to reinvent the wheel - Technical assistance can help agencies to install
systems that smooth the transition to managed care
25Research Questions Quantitative Data
- What was the effect of the shift to this managed
care contracting environment on the services
provided to children and families in the first
300 days of foster care? - Which variables explain differential service
patterns between the pilot and non-pilot
agencies? - Which children reached the first pilot
performance point of placement with a parent,
relative, guardian, or in independent living
within 290 days? - Which variables explain differential outcomes
between the pilot and non-pilot agencies?
26Research Design
- Data were collected on a quarterly basis on a
sample of 244 children that came into foster care
between May 1, 2001 and October 1, 2001 - 175 children from the pilot agencies and 69
children from the non-pilot agencies - This phase of the study took advantage of the
conditions for a natural experiment in order to
isolate the effect of managed care from other
possible influences on service delivery and child
outcomes - Differences in service patterns and placement
status between the pilot and non-pilot groups,
where found, can be attributed to the type of
agency responsible for the child since the design
is the equivalent of a true experiment - Data collected at 30 days after childs entry
into care, and then for each 90 days thereafter
27Sample Identification
- Children were admitted into the study sample if
they met the following criteria - The child was a resident of Wayne County
- The child was under the age of 13 or was part of
a sibling group in which there was at least one
child under the age of 13 - The child was assigned to agencies through the
Family Assignment System or was a must take for
the agency - At least 365 days had passed since the childs
last non-relative out of home placement (if the
child had previously been in care and had come
back to the agency) - The child was assigned to the agency that had
supervisory responsibility of first origin - The child was ordered into relative or foster
care at the preliminary court hearing
28Child Characteristics(no significant differences
between pilot and non-pilot children)
- Mean Age 6
- 51 female
- Race
- 78 African American
- 18 Caucasian
- Previously Placed 8
- Drug/Alcohol Pre-natal Exposure 34
- Assessment at Intake ( with needs)
- Behavior/Coping Skills 30
- Education 29
- Family Relational Problems 19
- Non-Family Relational Problems 18
- Health 17
- Life Skills/Development 16
- Sexual Adjustment/Victimization 12
- Cultural Identity 8
29Primary Caregiver Characteristics
- Age 31 years
- Gender 94 female
- Single Female Headed Families 64 (PgtNP)
- Marital Status 84 Not Currently Married
- Mother Married at First Birth 11 yes
- Age of Mother at First Birth 21 (large SD)
- Formal Education
- lt 9yrs 10
- non-HS grad 44
- HS grad 31
- Total Income 643/mo
- Relation to Child 88 biological mother
- Number of Children Now in Home 2.7 (NPgtP)
- Average Number of Children Removed from Household
3.1 - Prior CPS Involvement 53
- Involvement in Criminal Justice System 26
- Hospitalization in Adult Mental Health System
16 - History of Being Maltreated 43 (NPgtP)
- History of Domestic Violence 51
30300-day Child and Family Service Delivery Patterns
- Two major sets of analyses were conducted to
examine patterns of service delivery to sample
children and their families - Analyses of in-agency services to foster children
and families - In-person, non-therapeutic services to the child
and/or the foster family over the first 300 days
of care - In-agency therapeutic services to the child
during this time period - Phone calls to FIA and other collateral contacts
during this time period - Analyses of out-of-agency services to foster
children and families - The total number of referrals made over the first
300 days in care - The total number of out-of-agency services that
had begun during this time period. - For both sets of analyses, descriptive analyses
were followed by multivariate statistical testing
in order to determine what factors were
associated with service delivery patterns
31Services at 300 Days
- On average, non-pilot agencies provided
significantly more in-agency services than did
pilot agencies - Non-pilot agencies made an average of 85
in-person non-therapeutic service contacts for
each foster child and/or foster family, as
opposed to 51 such contacts per child by pilot
agencies - Non-pilot agencies had roughly six therapeutic
service contacts with each foster child, as
opposed to one therapeutic service contact per
child made by pilot agencies - Non-pilot agencies made roughly 23 successful
phone calls and other collateral contacts per
child, compared to 17 such contacts made per
child in pilot agencies.
32Services at 300 Days
- There were no statistically significant
differences between pilot and non-pilot agencies
in terms of the amount of out-of-agency services
provided - On average, pilot and non-pilot agencies made 13
referrals for each foster child over the first
300 days in care. - On average, foster children and their families
were involved in seven out-of-agency services at
the 300-day mark
33Factors Associated with Service Provision at 300
days Regression Analyses
- Pilot status was a powerful and consistently
negative predictor of receipt of in-agency
services over the childs first 300 days in
foster care, controlling for other factors. - Very few other variables (including reason for
removal, strengths/ needs at time of removal,
child, family, and worker demographics) were
statistically related to any of the service
utilization variables. - Client age was a significant and negative
predictor of two categories of service receipt.
Children with older primary caregivers received
fewer in-person non-therapeutic services, and
older children received fewer in-person
therapeutic services. - Children whose primary caregivers had been
diagnosed with chronic mental health problems,
and children whose primary caregivers had
previously been involved with child protective
services, received more in-person non-therapeutic
services and in-person therapeutic services,
respectively. - More phone calls to FIA and other collaterals
were completed on behalf of children whose
primary caregivers scored low on the
worker-completed assessment of primary caregiver
needs and strengths.
34Comparison of Multivariate Analyses of Service
Data at 120 and 300 Days
- The effect of pilot status had a comparable
negative effect on service provision at both the
120-day and 300-day marks - Certain child and primary caregiver variables
were significant predictors of service receipt at
120 days but not at 300 days. - Older and African American children received more
services in certain areas, including in-person
non-therapeutic services as well as therapy, at
120 days. - Children from drug-impacted homes, and children
whose caregivers had abandoned them, received
fewer non-therapeutic services at 120 days.
35Implications of the Service Findings
- There are a number of explanations for these
results which cannot be dismissed at this stage
of the research - Pilot agencies, either formally or informally,
choose to bring services to bear only as
performance deadlines approach, which would
explain the narrowing of the gap between the two
groups in later time periods - Pilot agencies provide only those services that
are seen as absolutely necessary to achieve
performance payments and/or improve client
outcomes - Pilot agencies choose to save the initial
lump-sum payments rather than spend them on
out-of-agency services - Pilot contracting leads to service rationing
- The fact that service provision cannot, in
general, be predicted based on case
characteristics suggests that case assessment and
planning is not as refined as it should be - Some families (drug impacted, those that abandon)
are difficult to engage, and therefore may be at
jeopardy for TPR given current ASFA timelines.
Such families may face double jeopardy in a
managed care system.
36Child Outcomes at 300 Days
- In general, there were no statistically
significant differences in the placement status
of children from pilot and non-pilot agencies - 36 of the full sample was returned to a
relative, 21 was returned home to a parent, six
foster children (3) were placed with a guardian
during this time, and no child was placed into
independent living - 55 of the children served by pilot agencies and
45 of children served by non-pilot agencies
reached this first pilot payment milestone --
this trend is not statistically significant
37Child Outcomes at the 300 Days
- Pilot agencies were significantly more likely
than non-pilot agencies to have their agency
supervision terminated (15 as opposed to 3) - Children from pilot agencies were more likely
than those from non-pilot agencies to have their
court supervision terminated (19 versus 4) - Only two children reentered care over this time
- 30 children (12) experienced more than one
placement with parents, relatives, or guardians
by the end of their 300th day in care - While children from pilot agencies were roughly
twice as likely as children from non-pilot
agencies to have experienced multiple placements
(14 versus 7), this trend was not statistically
significant
38Factors Associated with the Achievement of the
First Incentive
- Pilot status was not a statistically significant
predictor of the achievement of the first pilot
milestone - Only a few variables were statistically
associated with the achievement of the first
pilot performance payment - Children that had experienced prenatal drug
and/or alcohol exposure were less likely to reach
the first performance point - Children that had been neglected or abandoned
were also less likely to achieve the first pilot
milestone - Children whose primary caregiver scored highly on
the worker-completed assessment of needs and
strengths were more likely to reach the first
performance point
39Factors Associated with Other Child Outcomes at
300 Days
- Children were less likely to be returned home
over this time period if they had been neglected,
removed from a drug-abusing household, had been
abandoned, or if their primary caregivers scored
high on the worker-administered assessment of
primary caregiver needs and strengths - Older children, and children whose primary
caregivers had previously been involved with
child protective services, were more likely to be
placed with a relative - Court supervision was less likely to be
terminated if the foster child had been removed
from a drug abusing household or a household with
inadequate housing. Additionally, the more
in-person non-therapeutic services that were
given to children and their families, the less
likely it was that court supervision was
terminated. Court supervision was more likely to
be terminated if children had primary caregivers
scored highly on the worker-administered
assessment of primary caregiver needs and
strengths.
40Implications of the Output Analysis
- Children from non-pilot agencies were being
placed with parents, relatives, or guardians at
rates comparable to that of children from pilot
agencies controlling for other factors - Possible explanations for these results include
- Non-pilot agencies made unusually intense efforts
to reunify children with parents and assess
potential relative placements - The courts were unable or unwilling to rule
expeditiously on petitions brought by pilot
agency staff - Pilot agencies were unable to effectively
coordinate the necessary resources to place
children with parents and relatives - Neglectful, drug-impacted families, and families
who abandoned their children need more careful
attention if a permanent plan with family or
relatives is to be achieved within the acceptable
timeframe
41Comparison of Findings To Those From Other Systems
- Findings and Implications Conform With What is
Known From Behavioral Health and Health Care
Managed Care Studies - Requires agencies to recognize that the meter is
running and to initiate quick and accurate
diagnostic processes that result in immediate
service provision - Risk-averse managed care agencies may avoid
providing services or serving clients that they
deem unprofitable, particularly those with
special needs - Leads to delivery of fewer services in general
- Outcomes are mixed generally works well but
some fall through the cracks or are denied needed
services
42Comparison of Findings To Those From Other
Systems (cont)
- Associated with a greater focus on the management
of service delivery through utilization review
techniques, and thus requires a heavy IT
investment - May initially strain public-private
relationships, but such relationships may
ultimately improve as a result of increased
inter-agency communication - Requires agencies to invest in staff training in
order to respond to staff turnover and managed
care phobia, particularly among clinical
departments - Places a heavy emphasis on financial management,
particularly in terms of data collection,
actuarial analyses of agency caseloads, and
prospective budgeting
43Conclusions To Date Service Delivery
- Contract incentives directly influence the work
environment, employee behavior, job satisfaction,
and employee retention - Performance deadlines must be set up with enough
time to allow employees to conduct thorough
assessments, provide necessary in-agency
services, access community resources, and place
children in appropriate living situations - Monitor in-house service delivery to ensure that
decreased client contact, if it occurs, is
warranted by efficiencies achieved in service
provision rather than cost considerations - Consider formalizing relationships with
collateral service providers in order to bring
necessary services to bear in a timely way - Assess the availability of high-demand,
out-of-agency services. If such services are
unavailable, document this shortage and convey
this information to court officials and the
public agency so that the managed care contract
can reflect this reality.
44Conclusions To Date Information
- Agency managers need to agree on what information
is important, how this information is to be
collected, whether agency staff have the
resources and knowledge necessary to input such
information in a timely and accurate manner,
whether the requisite expertise exists to analyze
trends in the data, and how the results of these
analyses will be disseminated - Agencies should not pour effort into establishing
tickler based systemsin which workers and
accounting staff are reminded of impending
performance and billing deadlineswithout first
carefully considering how staff behavior will
respond to such a system. Tracking systems should
not be a surrogate for careful case planning and
the implementation of appropriate case plans for
all clients
45Conclusions To Date Interdepartmental Relations
- Managed care requires increased vertical
communication executives must listen more often
and more closely to front line staff in all
departments to ensure that managed care service
delivery strategies are working as intended and
are not jeopardizing the quality of service
provided to the client - Managed care requires increased horizontal
communication. Key departmentsfoster care, IT,
and accounting in particularcannot operate on
opposite sides of the hall - Consider implementing interdepartmental meetings
and other mechanisms so that staff can gain a
holistic sense of how departments must balance
competing pressures and responsibilities
46Conclusions To Date Public/Private Contracting
- Managed care contracts should be negotiated
rather than dictated. Agencies should perceive
the playing field as level, and all parties
voices should be heard in contract negotiations. - Public agencies, in conjunction with the
nonprofit sector, should consider establishing
different performance expectations for more
difficult-to-serve children - Public agency managers must recognize that
overdue reimbursements jeopardize private
agencies cash flow, and possibly impact the type
and amount of services that agencies are able to
offer clients - Other systems that are essential to the provision
of service (drug rehabilitation, domestic
violence, metal health, etc.) and the movement of
children thought the system (courts) must be
aware of the new fiscal arrangements and be
prepared to operate to accommodate them - Any future changes should be carefully considered
and based on data
47Conclusions To DateMoving Systems to Managed
Care
- Joint strategic planning may help contracting
agencies better understand the common problems
they will face - Joint agency education and training programs at
all levels might lead to efficiencies in the
transition to managed care - Managed care may not promote a one size fits
all strategy, where agencies respond uniformly
to new fiscal and programmatic challenges.
Agencies should recognize that the wholesale
adoption of another agencies service delivery
strategy, MIS, and training programs may result
in both benefits and costs - Some smaller agencies are already signaling that
they cannot survive in this managed care
environment - Viability of agencies must be carefully
considered, for it may impact the mix of services
available in the system
48Looking Forward Research Analyses Underway 570
Days
- Continued analysis of service data
- TPR at 515 days and factors related to it
- Return to care after timely discharge to family
or relatives and factors related to this
phenomena - First payment for sustainability for children
returned within 290 days and factors related to
reaching this milestone - 290 180 days at home
49Looking Forward Future Analyses Year Three Data
-- 935 Days
- Continued analysis of service data
- Positive outcomes and factors related to them
- Second payment for sustainability for children
returned home/relative within 290 days (655 days) - 6 and 12 month sustainability payments for
children who did not return home/relative in a
timely way - Termination of parental rights in 515 days and
are adopted within seven months (725 days)
50Looking Forward Future Analyses Year Three Data
-- 935 Days
- Children who achieve TPR in a timely way but are
not adopted within a year (880 days) and factors
related to this phenomena - Children who reenter foster care after return
home or adoption and factors related to this
phenomena - Remain in the foster care system past all of the
incentive deadlines and factors related to this
phenomena -
51Looking Forward Future Analyses Year Three Data
-- 935 Days
- Children with other negative outcomes and factors
related to these phenomena - have psychiatric placement or go AWOL from the
foster care system during their stay in foster
care - have a psychiatric placement or go AWOL after
returning home or adoption - have unstable placement histories in the foster
care system within same agency - escalate to more restrictive settings
- move from one foster care agency to another
52For More Information
- Meezan, W. McBeath, B. (2003). Moving Toward
Managed Care in Child Welfare First Results from
the Evaluation of the Wayne County Foster Care
Pilot Initiative. Ann Arbor University of
Michigan School of Social Work.
http//www.gvsu.edu/philanthropy/managedcare.doc
http//gpy.ssw.umich.edu/projects/foster/Moving_to
_Managed_Care_in_ Child_Welfare.pdf - Meezan, W. McBeath, B. (2003). Moving Toward
Managed Care in Child Welfare A Process
Evaluation of the Wayne County Pilot Initiative.
Final Report Submitted to The Aspen Institute.
http//gpy.ssw.umich.edu/projects/foster/Wayne20C
ounty20-20Feb202003.pdf - Dissemination Conference funded by the Office of
the Vice Provost for Research, University of
Michigan Wayne County Foster Care Pilot
Initiative First Research Results. University
of Michigan, School of Social Work, October 2003.
http//gpy.ssw.umich.edu/projects/foster/
firstConference.htm