Inclusion

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Inclusion

• Volunteers
• with Cognitive Disabilities
• Moira Deslandes
• Volunteering SA and NT
• AUSTRALIA

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Volunteering is For Everyone

• UN Declaration on Volunteering
• Who is missing from volunteering?
• What is inclusion?

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From Complaint to Inclusion

• Complaint
• Complaints are a gift the cheapest form of
  customer feedback
• Awareness
• Understanding the issues
• Training
• Volunteer interviewers, volunteers
• Service Design

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Project Design

• Seven Elements
• Survey
• Literature Review
• Designing Best Practice Guidelines
• Placement of Volunteers Pilot Project
• Building VSA as an inclusive agency
• Evaluation
• Building sustainability

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Principles

• Partnership
• Collaboration
• Best Practice
• Recognition
• Continuous improvement

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Best Practice Guidelines

• Being flexible and adaptable
• Effective communication
• Effective supports
• Best job matching
• Building a partnership
• Adhering to National Standards for volunteer
  involving organisations

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Pilot - Referral to Placement

• Volunteer work readiness
• Volunteer expectations
• Organisation readiness
• Organisation attitudes
• Supply and demand

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Outcomes

• Individual experiences
• Organisational champions
• Resources prepared
• Development of networks
• Conceptual thinking
• Partnerships strengthened

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Case Study 1

• Volunteer KD
• Agency Red Cross
• Volunteer Setting Retail
• Opportunity Shop assistant

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KD and Caitlin heading off to Red Cross for a
trial visit
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Case Study 2

• Volunteer RC
• Agency Conservation Volunteers Australia
• Volunteer Setting Environment
• Opportunity Sand dune rehabilitation

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Case Study 3

• Agency Meals on Wheels
• Volunteer Setting Branch Kitchens
• Opportunity Food Preparation or Food Delivery

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Barrier Breakthroughs
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Key Learning

• Need an agency to do the work between the
  referral and the placement
• Getting the volunteer ready
• Getting the organisation ready
• Building the links between disability agencies
  and volunteer involving organisations
• Creating pathways for those links to be
  strengthened

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Whats Next

• Planned opportunities
• Network of supports
• Takes time
• Takes money
• Needs champions
• Needs creativity in volunteer management
• Attitudinal and value base around rights and
  equality of opportunity

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Activity

• Break into small groups
• Volunteer
• Volunteer involving organisation
• Volunteering Opportunity

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Thank You

• LIVE
• School of Health Sciences, UniSA
• Conservation Volunteers Australia, Sport SA,
  Australian Red Cross, Meals on Wheels
• Department for Families and Communities Office
  for Disability Client Services

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Contact Details

• Volunteering SA NT Inc
• 220 Victoria Square
• Adelaide SA 5000
• AUSTRALIA

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