IS4133 Business Data Communication and networking

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IS4133 Business Data Communication and networking

• Project Presentation by group PCCW
• Leung ho Ming 50918580
• Tang Pik Yan 50942075
• Law Tsz Lai 50944086
• Tsui King Sing 50928406
• Lo Yan Ki 50926787
• Lam Ka Chun 50928584

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Agenda

• Introduction of Company
• Requirement Analysis
• Technology Components
• LAN
• WAN
• Wireless and Mobile
• Security, Design and Management
• Conclusion
• QA

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Introduction to company

• The Peninsula Hong Kong
• First hotel in Hong Kong (1928)
• 300 Rooms
• One of the top 10 hotels over the world

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Major Operation

• Room services
• Food and beverage
• Banqueting
• Leisure facilities
• Business centre

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Customers and suppliers

• Customers
• Residents
• Restaurant customers
• Spa and fitness
• Conference holder
• Travel Agent
• Supplier
• Food material
• Wholesaler of daily commodities

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Goals and objectives

• To provide superior services
• To Satisfy customers need with diversify
  services
• To maintain strong customers relationship
• To maintain high market share

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Networking requirement analysis

• LAN
• All guestrooms
• IPTV
• VOIP
• Internet
• Office rooms
• Staff control system
• Different venues(Resturant, Spa center)

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Networking requirement analysis

• Intranet
• Enhance staff sense of belonging
• Fasten information flows
• Wireless
• Required by all handheld devices
• Extranet
• Enhance working efficiency of daily processes
• WAN
• Interconnection between different hotels over the
  world

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Networking requirement analysis

• Network Security
• Keep all sensitive customer information
  confidential
• Network Design and Management
• Network traffic control

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Technology Components - LAN
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Technology Components - LAN

• 100Mbps LAN
• Services
• Terminals
• PCs
• IP Phones
• IPTV
• Servers
• Email server
• Web server
• Database server
• Application Server

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Technology Components - LAN

• Backbone
• 100BaseT4 with 100Mbps
• Topology
• Star-Wired Bus Topology

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Technology Components - WAN

• All connected to headquarter server
• No direct links between different hotels

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Technology Components WAN-Improvement

• Using Mesh topology

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Technology Components - Extranet

• Suppliers
• Travel Agencies

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Technology Components - Intranet

• Based on LAN
• Functions
• Announcements
• New policy
• Staff arrangement
• Communication
• Feedbacks to management teams
• Enhance sense of belonging

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Technology Components Wireless and mobile
network

• Wi-Fi
• Support most devices
• Access Points
• Make sure available
• anywhere inside the hotel

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Technology Components Security, design and
management

• Access control
• Proxy server
• Data encryption
• Firewall
• Wireless security

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Technology Components Security, design and
management

• Network Modeling

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Technology Components Security, design and
management

• Managed devices
• NIDS
• Policy-based management
• QoS
• Network devices
• Load balancing
• Capacity management
• Minimize network traffic

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Benefits

• Suppliers
• Able to keep track of customers(hotel)
• Decrease react time of order processing
• Hotel
• Less costs in finishing repeated daily processes
• Enhance relationship with suppliers
• Easier to retrieve information
• Increase working efficiency

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Benefits

• Customers
• Allowed to access Internet services with
  different methods
• Able to book and request services
• Privacies protected
• Special experience (e.g. use PC to control all
  equipment)

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Limitation

• High maintenance costs
• Not easy to ensure customers privacies
• Set up costs gt revenue generated
• Time costs in staff training

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Suggestion

• Budgeting
• Hire specialist to review system
• Keep track of system
• Require new employees with basic computer
  operation skills

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QA