TransformationExecution

1
Transformation/Execution System Element
2 Job/Work/Tasks and their impact
on Motivation and Job Satisfaction
2
Recent Trends Affecting U.S. Workers
100
50
0
Organizational Design/Re-design/ Re-structuring
Re-Engineering
Human Resource System Changes
Down-sizing
Outsourcing (work) to 3rd party con- tractors
3
Cost of Workforce Counter Productive Behaviors

• Absences 789 per employee absence
• Turnover
• - Hourly 2,500 per incident
• - Professional 15,000 per incident
• Total Absence Turnover 400
• Billion

U.S. Dept. of Labor, Oct., 2002
4
These Organizational Changes Bring About

• Changes in the EMPLOYMENT RELATIONSHIPS
• Increased employee JOB STRESS AND JOB
• DISSATISFACTION
• Reduced JOB PERFORMANCE AND EMPLOYEE
• COMMITMENT
• Increased perceptions of INJUSTICE

5
WORK STRESS

• 7 out of 10 say they feel moderate
• to Great stress on the job!

• Top Causes of Job Stress
• Work demands 54
• Co-workers 20
• Boss 10
• Fear of Layoff 8

Gallup, Sept. 2002
6
Current Economy Effects on Mental Health of
Workers

• Mental Health Indicators
• Depression/Anxiety
• Substance Abuse
• Anxiety Disorders
• Suicidal Thoughts
• Marital Woes

• Economy Effects
• Increase overall stress
• and insurity about the
• future 55
• Living for Today 18
• Reprioritizing Time
• spent at work 16
• No real effect 11

_________ Oct., 2002
7

• The New Work Language" of the 21st Century
  Workplace

8
BLAMESTORMING

• Sitting around in a group, discussing why a
  deadline was missed or a project failed, and who
  was responsible.

9
SEAGULL MANAGER (Birds on the wire)

• A manager who flies in, makes a lot of noise,
  craps on everything, and then leaves.

10
ASSMOSIS

• The process by which some people seem to absorb
  success and advancement by kissing up to the boss
  rather than working hard.

11
SALMON DAY

• The experience of spending an entire day
  swimming upstream only to get screwed and die in
  the end.

12
CUBE FARM

• An office filled with cubicles

13
PRAIRIE DOGGING

• When someone yells or drops something loudly
  in a cube farm, and people's heads pop up over
  the walls to see what's going on.

14
MOUSE POTATO

• The on-line, wired generation's answer to the
  couch potato.

15
SITCOM's

• Single Income, Two Children, Oppressive
  Mortgage. What Yuppies turn into when they have
  children and one of them stops working to stay
  home with the kids.

16
STRESS PUPPY

• A person who seems to thrive on being stressed
  out andwhiny.

17
SWIPEOUT

• An ATM or credit card that has been rendered
  useless because the magnetic strip is worn away
  from extensive use.

18
XEROX SUBSIDY

• Euphemism for swiping free photocopies from
  one's workplace.

19
IRRITAINMENT

• Entertainment and media spectacles that are
  Annoying but you find yourself unable to stop
  watching them. Example Jennifer Aniston-Brad
  Pitt-Angelina Jolie

20
PERCUSSIVE MAINTENANCE

• The fine art of whacking the _at_ out of an
  electronic device to get it to work again.

21
ADMINISPHERE

• The rarefied organizational layers beginning
  just above the rank and file.
• Decisions that fall from the adminisphere are
  often profoundly inappropriate or irrelevant to
  the problems they were designed to solve.

22
404

• Someone who's clueless.
• From the World Wide Web error Message "404 Not
  Found," meaning that the requested document could
  not be located.

23
GENERICA

• Features of the American landscape that are
  exactly thesame no matter where one is, such as
  fast food joints, strip malls, and subdivisions.

24
OHNOSECOND

• That minuscule fraction of time in which you
  realize that you've just made a BIG mistake.
  (Like after hitting send on anemail by mistake)

25
WOOFS

• Well-Off Older Folks.

26
CROP DUSTING

• Surreptitiously passing gas while passing
  through a Cube Farm.