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Jeff Jetton

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Online donations, event registration, tuition ... The building and enhancing of relationships with supporters of nonprofit ... Convenience for donors. Fees ' ... – PowerPoint PPT presentation

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Title: Jeff Jetton


1
  • Jeff Jetton
  • CEO and Founder, Auctionpay
  • October 20, 2005

2
Agenda
  • Introduction
  • ePhilanthropy Defined
  • Steps to Going Online
  • Strategy
  • Capacity
  • Integration
  • Resources
  • Questions

3
About Auctionpay
  • Exclusively serve nonprofit organizations
  • Over 3000 clients
  • Close to 5000 events
  • Origins in benefit auctions
  • Auctionpay Event Payments
  • Securely processes credit card payments at
    events designed exclusively for this purpose.
  • Auctionpay Event Software
  • Track and manage all benefit event details
  • Auctionpay Online Payments
  • Online donations, event registration, tuition
    payments and more built from customer demand

4
ePhilanthropy Defined
  • The building and enhancing of relationships with
    supporters of nonprofit organizations using an
    Internet-based platform, the online contribution
    of cash or real property or the purchase of
    products or services to benefit a nonprofit
    organization, and the storage of and usage of
    electronic data or use of electronic methods to
    support fundraising activities.
  • (Source ePhilanthropyFoundation.org)

5
Online Giving Industry wide
  • 2003 - 1.9 billion
  • 2004 - 3.0 billion
  • 2005 - 5 billion estimated
  • 2010 10 billion estimated

6
Online Giving - Auctionpay
  • 2004 4 million
  • 2005 15 million

7
ePhilanthropy Today
  • New tools are efficient and cost-effective
  • Growing in the minds of donors
  • Ability for quick response
  • Meets needs of new generation of donors

According to United States Fund for UNICEF Over
50 of donations received in first 3 weeks were
online (30 million) had access to the funds
within 72 hours.
8
Create an Online Strategy
  • Strategy components
  • Goals
  • Metrics
  • Vision of online community
  • Online tools

9
Build the Capability
Online Donations
Online Registration
Automatic Acknowledgement
Memberships
Email Campaigns
eNewsletter
Reporting
10
Build the Capability
  • What is a web form?

Choose donation amount
Specify recurring or matching donations
Make joint donation or tribute
Sign up for newsletter!
11
Securely Process Funds
  • Security
  • Convenience for donors
  • Fees

By keeping in mind key issues when creating
security strategy, organizations can help to
ensure safe transactions for their online
donors. -The NonProfit Times, 11/15/04
12
Acknowledge Your Donors
  • Automated email response
  • Use to plant the seed for future engagement

Confirmation and receipt
Tax Information
13
Track Your Fundraising Success
  • Online reports

14
Optimize Your Online Revenue
  • Integrate new tools and information
  • Prominent placement of donation buttons

15
Think Beyond Donations
  • Event Registration
  • Merchandise Sales
  • Tuition Payment
  • Membership Payment

16
Integrate Fundraising
  • Integrated fundraising efforts are often twice
    as likely to garner gifts and foster loyalty, as
    apposed to purely offline strategies.
  • Nathan Shaver, On Philanthropy

17
Online Integration With Benefit Events
Pre-Event
Event Day
Post Event
Online Registration
Online Donations
Personal Connection
18
Integrate Online Event Registration
  • Invite constituents to register online in your
    printed invitations
  • Promote benefits of online registration
  • Give registration prominent placement on your Web
    site

(with online registration) over 80 of our
guests purchased tickets in advance online."
Gary Simpson, Houston AM Alumni Club
19
Integrate Email and Event Registration
  • Drive guests to register online through email

20
Integrate Campaigns
  • Power your donation pages by linking via Email

21
Integrate Communications
  • Build momentum for events and giving campaigns
  • Send emails before making calls
  • Collect email addresses
  • Follow-up an in-person interaction with an email
    and link to more information on your Web site

22
Evaluate and Fine-tune
  • Solicit donor feedback
  • Follow your donors habits
  • Be patient and be realistic
  • Be pro-active

23
Resources
  • 10 Steps to Getting Your Fundraising Online
    (Whitepaper by Auctionpay)
  • ePhilanthropy Foundationephilanthropy.org
  • N-Tennten.org

24
Thank You!
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