Title: Capability Set Detail
1 2Bb Commerce Suite Capability Set by System
3Bb Commerce Suite Capability Set by Stage
4Bb Commerce Suite Capability Set by Category
5Bb Commerce Suite Capability Set by Benefit
6Meal Plan Administration
- Offers robust administration of dining services
through unlimited options for - Accounts
- Plans
- Point of Sale selections
- Menus
- All of the other features required for
effective meal plan administration
7Advanced Reporting
- Provides thousands of report configuration
options. Samples include - Net sales report
- Audit report
- Controller report
- Stored value report
- Product summary report
- Credit card transaction report
- Tax account report
- In addition, the system enables users to specify
their own custom reports.
8Point of Sale Devices
Supports a wide variety of wired and wireless
point of sale devices including sophisticated
point of sale register systems with detailed
reporting capabilities. In addition to
partner-provided solutions, Blackboard also
offers a full line of Blackboard manufactured
point of sale devices that represent some of the
most durable in the market today.
9Native TCP / IP Card Readers
Offers ease of connectivity as well as the
security of fully encrypted data communication.
These readers are easy to install, eliminating
expensive wiring and services costs.
Vending
Access
Copy
Activity / Debit
10Micros Integration and Support
Provides a scalable and robust Point of Sale
(POS) solution with features designed for
operational efficiency, advanced business
analytics, maximum flexibility, and ease of
installation and use. Integrated through
Blackboard Building Blocks, MICROS POS devices
can authorize and settle a purchase in real-time
against a campus debit account.
11NCR Integration and Support
Provides a touch screen point of sale system that
offers a combination of features including new
embedded technology, tool-free serviceability and
maximum configuration flexibility. The NCR
Point of Sale (POS) solutions operate Blackboard
developed software for dining services and POS
transactions and directly interface to the
Blackboard Transaction System.
12Debit / Credit Account Administration
Debit accounts are maintained for cardholders to
access funds for purchases made on and off campus
at card-accepting locations. The accounts can be
replenished with funds through a variety of
locations including self-service stations and
staffed points of service. Credit capabilities
provide institutions the opportunity to offer
employees and others the ability to charge goods
and services. Payment for these charges can be
through payroll deduction or monthly statement.
13Copy Administration
Allows cardholders to use the campus card and
associated accounts to pay for copy services.
In addition to providing cardholders with a
valuable service, this capability enables the
institution to reduce costs by minimizing waste.
14Vending Administration
Enables institutions to effectively service the
campus community through card-based vending.
These services also provide the institution
with increased sales revenues and reduce the
inefficiencies related to cash handling on
campus.
15Laundry Administration
Allows cardholders to use the campus card and
associated accounts to pay for laundry services.
These services also provide the institution
with increased sales revenues and reduce the
inefficiencies related to cash handling on
campus.
16IP Multi-Function Reader
Reader devices can be required for many functions
including purchases, access, authorization of
eligibility, voting, etc. Blackboards IP
Multi-Function Reader provides a single footprint
and single device capable of meeting multiple
needs on campus.
17Value Transfer Station / Card Management Center
These stand alone, self-service stations allow
cardholders to add value to campus accounts using
cash and credit cards, as well as inquire about
account balances. Visitors to the campus have
the ability to purchase cards at these locations
for specific uses, such as making copies or using
campus print services.
18Integrated Network Print Management
Offers print management that monitors, tracks,
controls, reports and accounts for document
output. Through Pharos Uniprint, institutions
can effectively manage print services, resulting
in tremendous cost savings and waste reduction.
19Event / Activity Access Administration
Addresses activities involving managing
authorization and registration of attendance for
special events or regularly scheduled activities.
Event / Activity Access Administration
capabilities provide institutions with the
ability to authorize access, record attendance
and ensure accurate administration through
reporting and updates. These capabilities are
enabled through permanent devices placed in
strategic locations for regularly scheduled
activities as well as wireless readers which can
take authorization services to events.
20Status Monitoring
Enables the institution to effectively monitor
door access throughout the campus using alarm
monitoring and reporting as well as full door
access logging by cardholder. In addition to
these key capabilities, institutions are able to
configure the monitoring to meet their campus
needs through full override capabilities, support
for different schedules by location and support
for holiday schedules.
21Facilities / Door Access Administration
Provides for controlling access to sensitive
locations based on a variety of parameters, such
as time, date and cardholder privileges. This
application supports multiple plans to address
the various needs to control accessibility for
different areas on campus.
22Wireless Card Readers
Allows the institution to expand points of
service to encompass remote, non-wired locations.
For example, special events that require
approval for access are easily accommodated
without the requirement for wiring.
23Video Imaging / Card Production
Enables production of the campus identification
card, the token used by institutions to access
campus services. Integrated through Blackboard
Building Blocks, the DataCard system creates a
database that can be used in multiple locations
by multiple users. The software provides the
ability to correlate a photo image for
identification card production and automatically
link to the user account.
24Automated Secure Funds Settlement
Settlement to merchants is secure and automated,
eliminating the manual process of calculating
merchant payments and issuing regular
reimbursements for transaction activity. This
process takes place on a daily basis and provides
the campus with complete ACH-based settlement
without manual intervention. To support the
settlement process, institutions receive detailed
reports and online account access to the
transactions database to assist in account
reconciliation.
Monthly University Reconciliation Report
Monthly Merchant Statement
25Automated Royalty and Fee Payment
All payments for royalties and transaction fees
from merchants are automatically calculated and
deducted from merchant settlement. Campuses
receive these royalties on a daily basis though a
deposit to a designated financial institution.
Both institutions and merchants receive detailed
transaction and fee reports.
26Off-Campus Merchant Recruitment
After completing local market research,
Blackboard actively recruits merchants in and
around the institution for participation in the
off-campus merchant program. Merchants
typically include local restaurants, grocery
stores, movie rental stores and gas stations.
Blackboard completes the entire recruitment and
acquisition process, from approaching the
merchants to negotiating the transaction rates
and executing the contract.
27Card Program Marketing
Assists in marketing the off-campus merchant
program to students and parents. Working on
behalf of the institution and participating
merchants, Blackboard cost-effectively highlights
merchant participation, specials and on-going
benefits of the off-campus merchant program.
From design and creative through execution and
fulfillment, marketing services include e-mail,
web sites, merchant signage and collateral.
Brochures
Newspaper
Direct Mail Campaigns
E-Mail and Web
28Terminal Deployment and Management
Participating merchants can choose to purchase or
lease their terminals. Blackboard manages the
initial terminal deployment process, including
the merchant welcome kit. Merchants requiring
additional support can call the Blackboard
24hour help line where a team of transaction
terminal experts is always available to help with
technical difficulties, billing inquiries, or
terminal repair.
29Online Account Management
Provides cardholders with a web-based interface
for managing their universal account. In
addition to viewing their balance at any time,
cardholders can deposit funds to their accounts
online using a major credit card. They can review
account statements that comply with the
Regulation E standard as well as view records of
same-day transactions. Finally, they can report
their card as lost or stolen without having to
visit the campus card office.
30Integrated Credit Card Payment Gateway
Enables institutions to accept credit cards
payments (including Visa, MasterCard, American
Express and Discover) for purchases as well as
campus account deposits. This capability
enables institutions to cost effectively process
and settle these transactions through Blackboard.
31Web Broadcast Announcements
Provides campus departments with the tools to
easily distribute information to students,
faculty and staff throughout the campus
community. These announcements can be easily
updated and maintained over time through the
online interface by the subject matter experts
without requiring knowledge of HTML or web
development tools.
32Web Surveys and Opinion Polls
Offers campus departments the ability to quickly
and easily gather information and feedback from
their campus constituents. Through the easy to
use web interface, non-technical users can
develop online surveys and polls on the fly,
gathering valuable insight in a cost-effective
way.
33Community Building Tools
Enables the institution to more effectively
collaborate and communicate with different campus
constituencies. These tools enable campus
departments (for example, dining services,
resident life, parking and transportation, etc.)
to develop their own campus community sites to
distribute content, communicate important
information and collaborate, through an easy to
use online environment.
34Multi-Institution Branding and Management
Facilitates separation of multiple institutions,
departments, or groups on one Blackboard server.
For example, Dining Services, Alumni Affairs and
the Student Association can each be given their
own domain and the ability to manage and brand
their domain with the appropriate look-and-feel,
including different colors, logos, tabs, modules,
and channels. System Administrators can assign
management of portions of the system to
individuals and groups, enabling different
constituencies to independently manage their own
content and configuration.
35Web e-Commerce with Shopping Cart
Provides an online storefront capability and
allows administrators to create multiple online
stores. For example, the campus Chemistry
Department can have one online store that sells
equipment and supplies needed for labs and Campus
Parking can have another store that sells parking
passes. This capability enables the creation of
a unified online campus shopping environment
where account holders can pay for goods and
services with both their campus accounts as well
as their credit cards.
36Customizable Product Catalog
Campus merchants can build their own product
catalogs and tailor those catalogs to specific
sets of users. For example, alumni might be
interested in certain goods and services while
parents of students may want a totally different
type of product.
37Multiple Vendor Inventories and Order Fulfillment
Campus vendors can manage their own inventory and
fulfillment processes. Vendors enter available
product quantities and update quantities as new
inventory is available for sale.
38Blackboard Building Blocks
Blackboards data and system integration
capabilities, enabled through the Blackboard
Building Blocks architecture, allow institutions
to integrate campus back-office systems as well
as third party systems with the Blackboard
Commerce Suite. The leading providers of
bookstore, parking, print management, Point of
Sale and other campus systems integrate their
platforms with the Blackboard Commerce Suite
through Blackboard Building Blocks.
39Multi-Site Single System Capabilities
Institutions operating multiple locations have
the ability to offer the same services to all
campuses from a single system. These
capabilities include support for multiple sites
within one physical campus or locations across
the state or country.
40SIS / Bookstore / Library Interfaces
- Supports a core technology schema that enables
third-party system integration and
interoperability designed to readily allow secure
information exchange between Blackboard and
external systems. - Clients can connect to all system on campus
seamlessly for more efficient campus operations.
41Standards Compliance
Compliance and interoperability with industry
standards is a fundamental capability of
Blackboards platform. Blackboard is a strong
advocate for industry standards including data
encryption and security (AES, SSL and Twofish),
authentication (LDAP, Kerberos, etc.) and safety
(Underwriters Laboratory).
- AES Transaction Data Encryption
- Transaction Integration Encryption
- Secure Socket Layer (SSL)
- Blowfish Data Encryption
- Bookstore Integration
- Parking System Integration
- Library System Integration
- Student Information System Integration
- Card Production Integration
- Wireless Device Integration
- Underwriters Laboratories (UL Listing)
42Powering the Network Transaction Environment