Emoderating: the key to successfully teaching and learning online

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E-moderating the key to successfully teaching
and learning online
Dr Gilly Salmon

• e-Learning SummitDelivering Flexible training
  through the Power of Technology
• Sydney 15th-16th August 2001

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Dr Gilly Salmon

• Centre for Information Innovation, Open
  University Business School
• E-learning consultant, in commerce industry

• United States Open University, MBA Program
  director E-learning consultant
• Visiting Professor, School of Management
  Economics, Queens Belfast.

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TWO MAIN VIEWS OF DEVELOPING ONLINE LEARNING
PROCESSES

• COGNITIVE/
• BEHAVIOURIST

• MODERATED
• INTERACTION

course in a box (OR ON A SCREEN)
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4 e-learning scenarios
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T- learning transmission

• E-moderators
• interaction between
• learnertutor reduced
• for economies of scale,
• content experts,
• support multi media development,
• pathways through online libraries resources

Technology as a delivery system Applications
Content Management Systems, multi media,
industry standards, DVDs, digital and cable TV.
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I- learning (instant integrated)

• E-moderators
• support autonomous learners
• support knowledge and performance management
• focus on skills development

Computer based courses (from office or
learning centres) CD-ROM or web based technology
as a tool
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M-learning (any time any place)

• E-moderators
• mobile, portfolio workers
• support
• ownership of learning process
• active learning
• self-motivation
• independence

PDAs Palm tops lap tops wireless networks
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N-learning(networked learning)

• E-moderators as mentors companions
• support social context for learning, group
  facilitation
• reflection
• develop online learning groups communities

Internet www technology as mediator
environment groupware
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e filis carmen deducere

• How is the charm achieved?
• Through the actions of the
• e-moderators

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Building a wave of e-moderators
confident constructive
develop- mental facilitating
knowledge sharing creative
recruit
develop
train
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Skills for e-moderators

• Online communication skills (not just software)
• use of time online
• support counselling
• creativity flexibility
• ability to work cross culturally with diversity
• online assessment of achievement
• resource guidance monitoring

Flexibility Empathy willing to be trained in
e-moderating
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LINKS
ENABLE
conference
DVPT.
FACILIATE
SEARCH PERSONAL
KNOWLEDGE CONSTRUCT
SUPPORT TASK
BUILD BRIDGES
SEND READ
INF EXCHANGE
SET UP SYSTEM
ONLINE SOCIALISATION
WELCOME
ACCESS MOTIVATION
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level 1
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level 2
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Level 3
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level 4
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Level 5
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Online training for e-moderators
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E-moderating training for industry
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Developing E-moderators in the US
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E-moderator skills preparation facilitation
E-tivities Engagement Mobilisation
Authenticity
E-tivities
Communication support
discussion
Shared research
Collaborative projects
Creativity knowledge construction
Student skills working together
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SUCCESS FACTORS FOR ONLINE LEARNING
e-moderator interventions
ACCESSIBILITY
ACTIVE ENGAGEMENT
Interaction
AUTHENTICITY
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Global E-moderating training plus e-tivities!
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5 stage structure
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Text based e-tivities
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Building in reflection
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First Things First
Start with the end in mind
E-moderate
Sharpen the Saw
Think winwin
Be proactive
Seek to Understand
7 Actions of effective E-tivities (with apologies
to Stephen Covey)
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CONTACT other PAPERS
Many thanks for your attention

• Contact G.K.Salmon_at_open.ac.uk
• Papers http//oubs.open.ac.uk/gilly
• Book web site http//oubs.open.ac.uk/e-moderating
  
• online course http//www.centrinity.com/e-moderat
  ing