Unit Costing

1
Unit Costing

• Funding Formulae

2
Counselling

• Service Hours (1,314 per EFT. 1 contact hour
  plus 30 minutes indirect per client 20
  appointments achieved per week)
• Travel time (relevant to client contact)
• Unique Clients (total service hours divided by
  7.2 hours per client 1,500 people)
• MDS/IRIS reporting
• Hourly rate 71.30
• Counselling can be from 60 85 of funding (is
  currently 68.25)

3
Financial Counselling

• Service Hours (1,314 per EFT. 1 contact hour
  plus 1 hour indirect per client 15 appointments
  achieved per week)
• Travel time (relevant to client contact)
• Closed substantive cases (total service hours
  divided by 4.5 hours per client 622 cases,
  derived from generic unit costing. 9 short 1
  substantive)
• IRIS reporting
• Hourly rate 56.40
• Financial Counselling can be up to 15 of funding
  (is currently 14.4)

4
Recovery Assistance Program

• Emergency relief for gamblers and family members
  (broadly defined). No capital, interest only.
  Limit 1,000
• Eligibility a client, or has evidence of current
  12 month self exclusion
• Counsellors can give vouchers up to 50 for food,
  medical, transport needs
• Financial Counsellors must process all other
  requests
• RAP plan predicting number of people and level of
  funding
• Quarterly RAP report to DHS
• RAP Expenditure and Activities Form
• Receipt of Funding Form signed by client
• Maximum of 10 above budget (112,000)

5
Community Education

• Service Hours (actual activities plus indirect
  time. for community education resources
  required for media, materials, events etc
  hourly rate)
• Travel associated with activities
• Community Education and Partnership Plan
  (Community Education, Partnerships, Community
  Building. 60 70 set, 30 40 flexible but
  with educated guess re directions)
• Copy of plan to DHS for approval
• 6 monthly reporting on progress
• Hourly rate 56.40
• Community Education can be 15 25 of budget (is
  currently 17.32, including Koori, CALD and RAM)

6
Other Items

• CALD and Koori must be 12 of funding across
  streams (Currently 0.5 Koori and 10 CALD plus
  1.5 RAM in Community Education)
• Service hours appear problematic for Counselling
  and Financial Counselling
• Appears to be some scope to redirect resources
  back to community education/CALD based on these
  figures
• Planning processes needed for all of these,
  especially Community Education, CALD, RAP